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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,047 Reviews
Call Service Center (888) 743-6522

1,047 Reviews of Gunn Nissan - Service Center

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November 29, 2024

Excellent and Professional service. Felt I paid for value. Would recommend this service department in the future. More

by msheingold222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 02, 2024 -

Gunn Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you found our service excellent and professional and felt it provided great value. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

November 25, 2024

Great service. Trey Lechuga is outstanding.. the waiting areas are clean and comfortable. Service completed in a timely manner. More

by tbloney73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Lechuga
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Nov 25, 2024 -

Gunn Nissan responded

Thank you for your wonderful feedback! We're delighted to hear that Trey Lechuga provided outstanding service and that you found our waiting areas clean and comfortable. Ensuring timely and quality service is our goal, and we’re glad we met your expectations!

November 23, 2024

We have been using gun Nissan for over a year now. They are trustworthy, competent, pleasant, and have the best service staff I have ever encountered at a dealership. Our service rep for this visit wa More

by ahajbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jordan
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Nov 25, 2024 -

Gunn Nissan responded

Thank you so much for your review! We're thrilled to hear that Josh Jordan and our service team exceeded your expectations. Providing trustworthy, efficient, and friendly service is our top priority, and we’re glad it made the drive worth it. Your recommendation means a lot to us! Thank you for choosing Gunn Nissan!

November 18, 2024

Any one we talked to at dealership was nice & kind. Thank you for keeping my car running good. Great mechanics fast service. M.Espinoza was the service Representative I talked to. Sorry wanted to make More

by almanzamickie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Gunn Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that M. Espinoza took great care of you. We truly appreciate your feedback and are happy to know your car is running well. We look forward to serving you again in the future!

November 15, 2024

My Service Advisor was very helpful & easy to work with. Was very Happy with everything. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Jordan
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Nov 15, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're thrilled to hear your Service Advisor was helpful and made the process easy for you. Your satisfaction is our top priority, and we're glad you left happy. We look forward to assisting you again!

Nov 18, 2024 -

Gunn Nissan responded

Thank you for your kind review! We're so glad to hear that your experience was hassle-free and enjoyable. Our team strives to make the buying process as smooth and pressure-free as possible. We appreciate your business and look forward to serving you again.

November 13, 2024

Excellent customer service . Work was done in a timely manner. Great value for the work performed. More

by ami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Gunn Nissan responded

Thank you for your kind review! We’re delighted to hear that you appreciated our excellent customer service and the timely completion of the work. Providing great value and quality service is our priority. We look forward to serving you again! Thank you for choosing Gunn Nissan!

November 12, 2024

Very friendly service. Comfortable waiting area and communicative staff. Work completed fairly quickly and vehicle was even returned cleaner than when I dropped it off. More

by ldiaz.cm06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Gunn Nissan responded

Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!

November 11, 2024

The personnel are helpful and friendly and the facility is clean and comfortable. I appreciated that Steven explained the recommendations with piks and the cost. My son is a diesel mechanic and advises m More

by leah.kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Nov 12, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're delighted to hear that our team's friendliness and the comfort of our facility met your expectations. It's great that Steven's detailed explanations with pictures and cost transparency were helpful. We appreciate your trust, especially knowing your son, a diesel mechanic, advises you on necessary repairs. Your feedback means a lot, and we look forward to serving you again!

November 10, 2024

Super courteous informative accommodating and quick everyone in every department from techs to financing and service reps very helpful More

by Kindra fell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Casaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis contreras
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Nov 11, 2024 -

Gunn Nissan responded

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our team. Providing courteous, informative, and efficient service is what we strive for. We truly appreciate your feedback and look forward to serving you again! Thank you for choosing Gunn Nissan!

November 09, 2024

Been coming here for almost a decade. I am always greeted and everyone is pleasantly helpful. Shout out to Brandon McMahon!! He has a good bedside manner and explains the service inspecti More

by glupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Gunn Nissan responded

Thank you for your continued trust and loyalty over the past decade! We're thrilled to hear that your experiences have been positive and welcoming. A special thanks for acknowledging Brandon McMahon—he takes pride in providing clear and friendly service. We appreciate your feedback and look forward to seeing you again! Thank you for choosing Gunn Nissan!

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