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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews

1,005 Reviews of Gunn Nissan - Service Center

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April 04, 2023

Service was efficient and service rep was courteous and addressed all my concerns gave me tips that were helpful More

by Douglas
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Gunn Nissan responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Nissan.

April 04, 2023

Employees are helpful and friendly. The facility is lovely and spotless and they have a fabulous coffee machine. More

by bandmom1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer - 5 star
Apr 04, 2023 -

Gunn Nissan responded

Thank you for the 5-star review! We are so glad to hear that our team was able to provide you with such a great service experience and that you felt respected and informed. We strive to make sure all of our customers have the best experience possible, and we appreciate you taking the time to share your thoughts. Plus, we agree our coffee machine is amazing! Thank you for choosing Gunn Nissan!

April 02, 2023

Disappointed I was not given a 10% discount as promised verbally but glad it l completed faster than promised. More

by MissClaraZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O’Hara
Apr 03, 2023 -

Gunn Nissan responded

Thank you for the 3-star review. Your feedback helps us to improve service for everyone!

March 25, 2023

I want to thank Nate & the service dept. for exceptional service when I brought my Murano in for repairs. More

by Kath60darr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Aleman
Mar 27, 2023 -

Gunn Nissan responded

Thank you! We’re glad Nate could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

March 23, 2023

Brought car in for recall repairs and were told that there were 5 other repairs needed. After consultation with our private mechanic, it was decided that they were not needed and your dealer was just t More

by J4sheridan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
Mar 24, 2023 -

Gunn Nissan responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Please call us at (210) 598-6935. Thank you.

March 17, 2023

I worry about my 2017 Nissan Murano going on 6 years of age. However, after getting my 90,000 mile service with the professional guidance of service advisor Andrew Johnson and expertise of auto tech Alec E More

by Jimmyz Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson and Alec Elder
Mar 20, 2023 -

Gunn Nissan responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Nissan.

March 11, 2023

Nate was awesome! We had a blowout and showed up just as Service dep was closing. He stayed and helped us fill out the early bird forms. He called the next morning and More

by Meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Aleman
Mar 13, 2023 -

Gunn Nissan responded

Meg, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Nate delivered the excellent service we strive to provide each customer and that he exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Nissan. Drive safe!

March 01, 2023

Very happy like always for their service. very professional, At Gunn Nissan they always go the extra mile to satisfy. Fixed the issue on my truck very quickly and they always have a rental veh More

by Eleazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tellis
Mar 16, 2023 -

Gunn Nissan responded

Thanks for letting us know, Eleazar. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 26, 2023

Excellent customer service and quick service. Very good attention to detail. Team was thorough and honest. More

by Elena3rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Little
Feb 27, 2023 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 22, 2023

We’re pleased that parts needed were received timely and not left without transportation for too long. More

by ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Feb 23, 2023 -

Gunn Nissan responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Nissan.

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