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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,005 Reviews
Call Service Center (888) 743-6522

1,005 Reviews of Gunn Nissan - Service Center

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September 20, 2023

John "JT" Thomas Sr provided excellent service. Answered all my question. Trustworthy, addressed my concerns and put my mind at ease. Amazing service! More

by Rwyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas, Sr
Report | Print
Sep 22, 2023 -

Gunn Nissan responded

Thanks so much! Hope to see you again soon.

September 16, 2023

Excellent customer service. The staff is genuine and informative. They have improved communication throughout experience. More

by carolwesterkom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McMahon
Report | Print
Sep 22, 2023 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

September 15, 2023

Great communication and customization service. Service was very response & service was great to work with. More

by sskinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Sep 22, 2023 -

Gunn Nissan responded

Great to hear – Thank you for choosing Gunn!

September 13, 2023

Very satisfied with overall experience. Great customer service since the moment I arrived until the moment I left. I was made aware of every step taken. I will strongly recommend others to More

by Nellyjimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Report | Print
Sep 13, 2023 -

Nellyjimenez responded

I was very satisfied with overall experience. Great customer service since the moment I arrived until the moment I left. I was made aware of every step taken. I will strongly recommend others to Gunn Nissan

September 13, 2023

Very helpful. Efficient. Respectful and very helpful to customers. I will certainly continue to go to Gunn Nissan. More

by Rbaker6266
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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September 12, 2023

Staff is very friendly and attentive My car is always cleaner that what i took it in as More

by Rosalinda De La Torre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Report | Print
September 09, 2023

Thank you to the service dept and staff. Thank you Mike tellis for always helping us with our Nissan and Infiniti vehicles. More

by krs2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike tellis
Report | Print
Sep 11, 2023 -

Gunn Nissan responded

Thank you so much! We focus on making car buying simple, without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

September 08, 2023

My scheduled appointment was for 10:30 am. My car was not serviced until 11:50 am, and it ended at 12:29 pm. I arrived early at 10:15 for my 10:30 appointment. I am very dissatisfied wit More

by CA Hall
Recommend Dealer
Yes
Employees Worked With
Mr. Johnson
Report | Print
Sep 11, 2023 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. Thanks for letting us know about your experience. We apologize and have passed along your comment to our service team.

September 07, 2023

Andrew was very informative and helpful each step of the service. Thank you very much. More

by wendorfflisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any.of these names
Report | Print
Sep 11, 2023 -

Gunn Nissan responded

Great to hear – Thank you for choosing Gunn!

September 07, 2023

Michael was an excellent Service Advisor, and deserves a promotion . His customer service skills were exceptional. More

by Jeana752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tellis
Report | Print
Sep 11, 2023 -

Gunn Nissan responded

Thank you for coming to see us, Jeana! Let us know if there is ever anything we can do for you. Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Nissan!

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