1,098 Reviews of Gunn Nissan - Service Center
Appreciated fast terrific service. Logan kept me informed every step of the way. Always great service at Gunn. Logan kept me informed every step of the way. Always great service at Gunn. More
Friendly. Work done quickly. Honored a $40 discount coupon. I would recommend this dealer for maintenance. Work done quickly. Honored a $40 discount coupon. I would recommend this dealer for maintenance. More
Mr Winfred was awesome he took the time to ask me questions regarding my concerns. questions regarding my concerns. More
The services was great our contact person Mr. Winfred was very nice and told us it should not take long for the service time and he was right it only took maybe 30 to 40 minutes to complete, I wa Winfred was very nice and told us it should not take long for the service time and he was right it only took maybe 30 to 40 minutes to complete, I was given the time of 2hours I was so happy it didn’t take that long.. Everything was outstanding!!! More
Always the best service and customer service. Logan is a great team member. He goes above and beyond. Logan is a great team member. He goes above and beyond. More
My appointment today was done in a timely manner and I was informed every step of the way. I’m extremely satisfied with the work that was done on my car and will continue to come back for services. was informed every step of the way. I’m extremely satisfied with the work that was done on my car and will continue to come back for services. More
My husband and I always receive really good service (customer and mechanical) every time we come in. (customer and mechanical) every time we come in. More
I recently had an extremely disappointing experience with Gunn Nissan, and I feel I need to share my ordeal to warn others about their incompetence and lack of concern for their customers' well-being. I p Gunn Nissan, and I feel I need to share my ordeal to warn others about their incompetence and lack of concern for their customers' well-being. I purchased a 2020 Armada from Gunn Nissan, and soon after, I started experiencing alignment issues that were causing my tires to wear out prematurely from the inside. Hoping to rectify the problem, I bought a new set of tires and took my vehicle back to Gunn Nissan, where they assured me that they had fixed the alignment issue. However, it quickly became apparent that the problem persisted, as my tires continued to deteriorate. Upon returning to Gunn Nissan yet again, they informed me that the rear airbags needed replacement, a repair that would cost a staggering $3,000. Skeptical but simply wanting to resolve the issue, I agreed to the repair. To my dismay, the problem persisted, and I found myself back at Gunn Nissan once more, where they now claimed that the front shocks needed replacing. With each visit, the expenses mounted, and the resolution seemed further out of reach. After what felt like an endless cycle of repairs and expenses, the alignment was finally redone, but again it was done incorrectly, the steering wheel remained misaligned. Despite their assurances, it became abundantly clear that Gunn Nissan's technicians lacked the expertise to diagnose and rectify the issue effectively. To add insult to injury, less than a month later, the rear suspension of my truck broke down entirely, rendering it unable to lift the car. Gunn Nissan's diagnosis? A faulty compressor, which they conveniently priced at $1,200. It's evident that their so-called repairs only exacerbate the problem, leaving customers with hefty bills and unresolved issues. In total, I have spent thousands of dollars at Gunn Nissan, only to be met with incompetence, indifference, and a complete disregard for customer satisfaction. Their lack of accountability and apparent inability to properly address issues make them wholly unfit to serve the needs of their customers. I strongly advise against patronizing Gunn Nissan dealership. Their incompetence and disregard for customer concerns make them a liability rather than a reliable service provider. Save yourself the headache and seek assistance elsewhere. More