Gunn Nissan - Service Center

My husband and I always receive really good service (customer and mechanical) every time we come in. (customer and mechanical) every time we come in. More

I recently had an extremely disappointing experience with Gunn Nissan, and I feel I need to share my ordeal to warn others about their incompetence and lack of concern for their customers' well-being. I p Gunn Nissan, and I feel I need to share my ordeal to warn others about their incompetence and lack of concern for their customers' well-being. I purchased a 2020 Armada from Gunn Nissan, and soon after, I started experiencing alignment issues that were causing my tires to wear out prematurely from the inside. Hoping to rectify the problem, I bought a new set of tires and took my vehicle back to Gunn Nissan, where they assured me that they had fixed the alignment issue. However, it quickly became apparent that the problem persisted, as my tires continued to deteriorate. Upon returning to Gunn Nissan yet again, they informed me that the rear airbags needed replacement, a repair that would cost a staggering $3,000. Skeptical but simply wanting to resolve the issue, I agreed to the repair. To my dismay, the problem persisted, and I found myself back at Gunn Nissan once more, where they now claimed that the front shocks needed replacing. With each visit, the expenses mounted, and the resolution seemed further out of reach. After what felt like an endless cycle of repairs and expenses, the alignment was finally redone, but again it was done incorrectly, the steering wheel remained misaligned. Despite their assurances, it became abundantly clear that Gunn Nissan's technicians lacked the expertise to diagnose and rectify the issue effectively. To add insult to injury, less than a month later, the rear suspension of my truck broke down entirely, rendering it unable to lift the car. Gunn Nissan's diagnosis? A faulty compressor, which they conveniently priced at $1,200. It's evident that their so-called repairs only exacerbate the problem, leaving customers with hefty bills and unresolved issues. In total, I have spent thousands of dollars at Gunn Nissan, only to be met with incompetence, indifference, and a complete disregard for customer satisfaction. Their lack of accountability and apparent inability to properly address issues make them wholly unfit to serve the needs of their customers. I strongly advise against patronizing Gunn Nissan dealership. Their incompetence and disregard for customer concerns make them a liability rather than a reliable service provider. Save yourself the headache and seek assistance elsewhere. More

Gunn Nissan has always provided great customer service. I appreciate Adrian’s help. I’ve been going there since they were at 281 and Bitters and then moved to 410 and Broadway. Been helped by Louis Cont I appreciate Adrian’s help. I’ve been going there since they were at 281 and Bitters and then moved to 410 and Broadway. Been helped by Louis Contreras and David Dyer in the past and each has provided great service! Thanks! More

Everyone at Gunn Nissan was very friendly and knowledgeable, we bought 3 Nissan , we have 2 right know and would probably buy another one. knowledgeable, we bought 3 Nissan , we have 2 right know and would probably buy another one. More

The service and your front desk technicians are very polite and very helpful and friendly polite and very helpful and friendly More

Excellent service and courteous personnel. Always a pleasure to go the dealership on all services needed Always a pleasure to go the dealership on all services needed More

They got the Job done quickly and efficiently. I would absolutely take my truck back because of the great service I would absolutely take my truck back because of the great service More

Very efficient service, prompt to help, all service people were very kind and respectful, im glad I got my car in this dealer thank you so much! people were very kind and respectful, im glad I got my car in this dealer thank you so much! More

Kept me updated on my vehicle repairs. Great waiting facility including refreshments. Provided shuttle service. Great waiting facility including refreshments. Provided shuttle service. More

Service was a lot faster than I was expecting. Seemed like I was in and out quicker and that pleased me. Seemed like I was in and out quicker and that pleased me. More