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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,087 Reviews
Call Service Center (888) 743-6522

1,087 Reviews of Gunn Nissan - Service Center

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June 09, 2024

Quality service focused on the customer. Facilities are clear and accommodating. Workers was pleasant, courtesy. Enjoyable experience overall. More

by ray.jardine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Bomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briana Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

ray.jardine responded

Facilities are clear and accommodating. Workers was pleasant, courtesy. Enjoyable experience overall.

Jul 15, 2024 -

Gunn Nissan responded

Thanks so much for sharing your experience with us, Ray. We hope to see you again soon.

Jul 15, 2024 -

ray.jardine responded

I have had nothing but great service with Gunn Nissan over the years! They know how to take care their customers.

June 08, 2024

My wife and I have exclusively taken our vehicles to Gunn Nissan for service for almost 20 years. They have consistently earned our trust and confidence. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Gunn Nissan responded

Thank you for continuing to trust our team to take care of your vehicles. We look forward to welcoming you back on your next visit. We truly appreciate your continued support. Thank you for choosing Gunn Nissan!

June 06, 2024

Excellent! All work done in a timely manner. Service advisor kept me informed of work progress. More

by Gschwab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Gunn Nissan responded

Thank you for your 5-star review! It's great to hear that you were well taken care of and that our team went above and beyond for you. We truly appreciate your support. Thank you for choosing Gunn Nissan!

June 06, 2024

Dealership service department easy to work ,especially a service advisor Mr James. Awesome service and staff More

by pantherb49
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! We truly appreciate your support and look forward to welcoming you back soon. Thank you for choosing Gunn Nissan!

May 30, 2024

Javier worked with me on price. The car was ready earlier than planned. Shifting into first and second feel strange but that may be the new clutch. No one can correct my account nam More

by teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Gunn Nissan responded

We appreciate you taking the time to share your recent experience with us. Glad to hear that our team took care of you. Thank you for choosing Gunn Nissan!

May 29, 2024

This dealership has provided me the best customer service I have ever received, through the exemplary customer service of Brandon McMahon. More

by antonio.lora1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Keahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

antonio.lora1 responded

GUNN Nissan Management, please recognize Brandon McMahon for his exemplary customer service. I have been and will continue to be a highly satisfied customer of the GUNN Nissan Service Department, because of Brandon McMahon.

Jul 15, 2024 -

Gunn Nissan responded

Antonio, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Brandon delivered the excellent service we strive to provide each customer and that he exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Nissan. Drive safe!

May 29, 2024

Got great service from the service department but unfortunately the oil change done didn’t go well at all. The oil in my car poured out in my garage & my driveway. when I got home. Gunn did send More

by Mandasteve3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Bomer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Gunn Nissan responded

Thank you for bringing this matter to our attention. It is discouraging to learn of your experience with us, and we would like the opportunity to address your concerns. We sincerely regret any frustration and/or inconvenience this has caused you. A member of our management team will be reaching out to you soon. Or if you prefer, please reach out directly to our service director at (210) 496-0806 when you have a chance.

May 24, 2024

The service and attention to detail along with the wait time was outstanding. Great work from my service advisor, Logan Bomer, and the whole team. More

by esu8869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2024 -

Gunn Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2024

Everything was done in a timely manner the staff was courteous and professional and Mr. Winfred our service manager was very helpful and professional. So far everything is working great. Thanks More

by cherylahickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! Great to hear you and your vehicle were well taken care of. We truly appreciate your support. Thank you for choosing Gunn Nissan!

May 17, 2024

I always get excellent service when I take my car (Sentra) to Gun Nissan! My service Manager today, Adrian Uriegas, was excellent. Showed me and explained the service that needed to be performed, sho More

by ccleos97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Uriegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! We're happy to hear you continue to have a great experience with us. We look forward to welcoming you back soon! Thank you for choosing Gunn Nissan!

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