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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,050 Reviews

1,050 Reviews of Gunn Nissan - Service Center

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July 16, 2024

Gunn Nissan service by Michael Espinoza was quick, courteous and efficient. He honored the coupon I had and gave me a description of additional services needed and when. Very pleased with this visit. More

by Sandra Hartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! It was a pleasure working with you. We truly appreciate your support and look forward to welcoming you back again soon. Thank you for choosing Gunn Nissan!

July 15, 2024

I have always had good service at this dealership! I do feel like the employees really care about their customers. More

by J_Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Gunn Nissan responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Nissan!

July 12, 2024

Gunn Nissan Service team was responsive and completed the requested maintenance work in a timely manner. Texts were sent initially to establish contact with the service technician, then follow-up texts were More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Gunn Nissan responded

Thanks for letting us know, Bill. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 07, 2024

The gunn staff are courteous friendly and assured that my service was done properly. I bring my car for all my service here. More

by ldschil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Conteras
Jul 08, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! We're so happy we could help you out. We truly appreciate your support and look forward to welcoming you back soon. Thank you for choosing Gunn Nissan!

July 05, 2024

Disappointed sticker for return for next oil change not accurate. Also found that my tire pressure, outside temperature, fuel distance indicators etc. was not working anymore. That was completely operable More

by art.vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Potocki
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Jul 08, 2024 -

Gunn Nissan responded

We're sorry to hear you were less than satisfied with your visit. It is not our intention to disappoint the customer. Your feedback is valuable to us so we're passing your comments along to our team. Thank you.

July 02, 2024

Excellent customer service, thank you so much for you experience, attention, and time. Thank you Luis! More

by mterec68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 03, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! So glad to hear that our team took great care of you. We truly appreciate your support and look forward to welcoming you back again soon. Thank you for choosing Gunn Nissan!

June 30, 2024

Our issue was a stop lamp switch, which they had in stock, replaced accordingly, and had the vehicle ready the very next day. More

by sanchezjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Jul 01, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! We're glad to hear that our team help you with your issue as quickly as possible. We truly appreciate your support and look forward to welcoming you back again soon. Thank you for choosing Gunn Nissan!

June 29, 2024

Always manage to squeeze you in, even without appointment in case of emergency. Thanks guys! More

by jmiles55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Gunn Nissan responded

We're thrilled to hear that our team went above and beyond to get you in and out. We do our best to ensure a great experience for all our customers, so we're glad you had a great experience with us. Looking forward to seeing you again soon. Thank you for choosing Gunn Nissan!

June 28, 2024

Fast, friendly, great atmosphere. Able to talk to Parts and Service with no issues, they were super friendly and exceeded all expectations. More

by josh.horwitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Uriegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Gunn Nissan responded

Thank you for the 5-star review, Josh! We're glad to hear that you had a great experience with us. We truly appreciate your support and look forward to welcoming you back. Thank you for choosing Gunn Nissan!

June 25, 2024

I am always greeted as soon as I drive up, and the service advisors are professional and friendly. The waiting area is clean and comfortable. Service is completed in a reasonable time frame, and I am More

by dkeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Morris
Jun 25, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! We do our best to ensure a great experience for all our customers, so we're happy to hear you continue to be well taken care of. Thank you for choosing Gunn Nissan!

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