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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,115 Reviews

1,115 Reviews of Gunn Nissan - Service Center

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July 10, 2025

Great Customer Service! Would recommend any one to buy a car from there! Would buy a car from there again! More

by randyorosco70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jordan
July 09, 2025

This is only place I’ve brought my vehicle for maintenance since I purchased it at this same location. I’ve always received excellent and courteous service. More

by Hortensia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Bomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hall
July 02, 2025

Great place! David Dyer is always professional, friendly and thorough. The staff is very receptive and willing to help. Good job! More

by nyperretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Gunn Nissan responded

Thank you for the wonderful review! We're so glad to hear that David Dyer continues to provide professional, friendly, and thorough service. It’s great to know our team made a positive impression as well. We truly appreciate your support and kind words—great job to you, too!

July 01, 2025

Service department makes it easy to get the work done that my vehicle needs. Easy to do business with. More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Jul 01, 2025 -

Gunn Nissan responded

Thank you for the kind words! We're so glad to hear that our service department made it easy for you to take care of your vehicle’s needs. We pride ourselves on providing a smooth, hassle-free experience and truly appreciate your business!

July 01, 2025

Great service and sales. Personnel is great from top to bottom. Clean facilities. Would highly recommend. More

by LBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Uriegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Gunn Nissan responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with both our service and sales teams. Our entire staff works hard to provide top-notch care in a clean, welcoming environment. We truly appreciate your recommendation!

July 01, 2025

I felt so much care as soon as I drove up by Rebecca, she explained everything that was going to be serviced. She texted me to let me know if I had any concerns during my visit. After all that was serviced s More

by sylviarzuniga.53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Coronado
Jul 02, 2025 -

Gunn Nissan responded

Thank you for sharing such a thoughtful review! We're so glad to hear Rebecca made you feel cared for from the moment you arrived. Her clear communication and dedication truly reflect the level of service we strive for at Gunn. She is indeed a valuable member of our team, and we’ll be sure to pass along your kind words. We appreciate your trust and look forward to serving you again!

June 23, 2025

The service I’ve received for my 2018 Nissan NV3500 SL {my dog mobile} can best be described as fantastic. Between the customer and the service department, you have service advisors. To the customer, the More

by eheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Gunn Nissan responded

Thank you for the kind words! We're so glad you've had a fantastic experience with your NV3500 and our team. Winfred James truly is an asset—his professionalism and integrity make a big impact. We appreciate your trust and look forward to seeing you again at GUNN!

June 19, 2025

Since the moment I got there they treated me like family. Amazing group of people. More

by letysanchez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodarte
Jun 19, 2025 -

Gunn Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you felt like family from the moment you arrived. Creating a welcoming, supportive environment is exactly what we strive for. We truly appreciate your trust and look forward to seeing you again!

June 14, 2025

I love this dealership service area and experience . Very comfortable area and service advisor keeps you informed on what is going on. More

by D. Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gunn Nissan responded

Thank you for the great feedback! We’re so glad to hear you enjoyed the comfort of our service area and felt well-informed throughout your visit. Our team works hard to create a smooth, transparent experience, and we appreciate your support!

June 13, 2025

I had a check engine light come on and promptly called Gunn Nissan on 6/11/25 to schedule a service appointment. I scheduled an appointment for 6/13/25 with DAVID DYER. In the meantime, I took my truck to More

by mattb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Dyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Gunn Nissan responded

Thank you for your feedback, and we’re truly sorry for the frustration you experienced. Clear communication and timely support are a priority for us, and we regret falling short. We’ve shared your concerns with management and would like to make it right—please reach out so we can assist further.

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