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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,017 Reviews
Call Service Center (888) 743-6522

1,017 Reviews of Gunn Nissan - Service Center

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November 05, 2024

Great overall dealership. From top to bottom, everyone cares about the customer. They make feel that you are important. More

by LBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Myler, parts
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October 31, 2024

Great experience. Louis was really nice and took great care of me and my car More

by Dotspacedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
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Nov 01, 2024 -

Gunn Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that Louis provided you with excellent service and took great care of you and your vehicle. We appreciate your feedback and look forward to serving you again!

October 31, 2024

Service Advisor was always courteous and professional. Went out of his way to be sure I was informed and comfortable while waiting. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Gunn Nissan responded

Thank you so much for sharing your experience! We’re thrilled to hear that our Service Advisor provided courteous and professional service, keeping you informed and comfortable throughout your visit. Your satisfaction is our priority, and we’re here whenever you need us.

October 30, 2024

The customer service at this dealership was excellent, very happy with the service. Michael was very knowledgeable and helpful. More

by gloria.viramontes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Gunn Nissan responded

Thank you for your kind words! We're so glad to hear that you had an excellent experience with our dealership. It’s wonderful to know that Michael provided you with knowledgeable and helpful service. We look forward to serving you again!

October 30, 2024

Was very consistant with fixing my vehicle problem. Job well done. Mr. Winfred was very prompt with contacting me and updated me and getting in the job done More

by ritaedwards1807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Winfred’s dedication and consistency made a positive impact on your vehicle’s repair process. Keeping you informed and delivering prompt service is what we strive for. We’re here whenever you need us! Thank you for choosing Gunn Nissan!

October 24, 2024

Dealership is clean. Employees are friendly and attentive. Always taken care of when I bring my car in. More

by cdcollins4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isidoro Lopez
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Oct 26, 2024 -

Gunn Nissan responded

We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Gunn Nissan. We do hope we can be of assistance in the future!

October 18, 2024

Fantastic service! Lauren O’Hara communicated the problem and the plan clearly. Also very compassionate. More

by Esem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Gunn Nissan responded

Thank you for your kind words! We're thrilled to hear that Lauren provided clear communication and compassionate service during your visit. We strive to ensure every customer feels informed and cared for. We appreciate your feedback and look forward to serving you again! Thank you for choosing Gunn Nissan!

October 18, 2024

Employees recognized me as I walked in; didn’t feel like a ghost. Keep up the good work. More

by Kristin Magallanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Estrada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Oct 18, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're so glad our team made you feel welcome and recognized when you walked in. We always aim to provide a personalized and friendly atmosphere. We truly appreciate your kind words and look forward to seeing you again!

October 16, 2024

Great service The issue that my truck had was first being reviewed by Borrne Nissan were I purchased my vehicle after 2 visits and no results from the mechanics I decided to visit your shop where I h More

by Chely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're so glad you gave us the opportunity to address your truck's issue after your previous visits elsewhere. It's fantastic to hear our team was able to resolve the problem and provide a great experience once again. We’ll be sure to pass your appreciation along to our hardworking mechanics!

October 15, 2024

Chris was very helpful and answered all my questions! Service was prompt and done very well! More

by Bandckies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're delighted to hear that Chris was helpful and provided clear answers to all your questions. It's great to know the service was prompt and done to your satisfaction. We truly appreciate your feedback and look forward to serving you again! Thank you for choosing Gunn Nissan!

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