Gunn Nissan - Service Center

I drop off my 2022 Nissan service advisor Winfred because it was making a clicking noise when I turn left and transmission shifts hard when put in Drive and reverse before I went on vacation so it was there it was making a clicking noise when I turn left and transmission shifts hard when put in Drive and reverse before I went on vacation so it was there about a week when I got back from vacation I haven't heard nothing from the dealership the servicing the car I called they told me my car was ready it would have been nice if they would have called me and let me know that my car was ready and they're telling me that there's nothing wrong with my car and it needs brakes that's why it's making a clicking noise and then my auto stop it's what makes a transmission shift hard I do not trust this dealership no more there nothing but lies I replaced my rear brakes and it's still making a noise when I turn left was really weird about it I didn't get charged for a diagnostic fee but I think because I did not want to get my brakes done there for service they didn't want to look into the problem that I was having with my suv just be aware if you take your vehicle here I wouldn't trust Nissan gunn off of Wetmore More

They were very prompt at attending me. Service professional as well as informative. Dealership was clean and everyone was very friendly Service professional as well as informative. Dealership was clean and everyone was very friendly More

Very professional staff. Beautiful building and friendly customer service. The work done on my car was exceptional and I look forward to bringing my car back for future rep Beautiful building and friendly customer service. The work done on my car was exceptional and I look forward to bringing my car back for future repairs. More

Very good experience. My service person was polite and knowledgeable about my vehicle. The entire process was quick and enjoyable. The waiting area was comfortable and cl My service person was polite and knowledgeable about my vehicle. The entire process was quick and enjoyable. The waiting area was comfortable and clean . More

Josh in the service department was wonderful. He helped me last time I was there. Everything was done in the time frame promised. He helped me last time I was there. Everything was done in the time frame promised. More

Very good service and the work excelente Thank you very much for all your effort much for all your effort More

The service order writers were very helpful, listened to what my concerns were. They did not try to upsell any services or products. I truly appreciated that. what my concerns were. They did not try to upsell any services or products. I truly appreciated that. More

luis is the best! he’s quick and very informative and always goes the extra mile to explain everything. plus it’s always so clean there, i love being able to wait for he’s quick and very informative and always goes the extra mile to explain everything. plus it’s always so clean there, i love being able to wait for my car there and it feel nice and comfortable. plus they have coffee, water, and snacks!! More

Gunn Nissan is top tier so far. I came to San Antonio in 2023 and have stuck with Gunn from day one. Logan use to be my service guy, now I have Winfred.... Treats me like a queen as I came to San Antonio in 2023 and have stuck with Gunn from day one. Logan use to be my service guy, now I have Winfred.... Treats me like a queen as well. Nothing but the best service at Gunn, truthful, professional and the mechanics/techs know they're stuff! They treat my Titan XD with nothing but the best care, a princess.... My princess ☺️ More

Every one was very helpful and genuinely concerned so I really appreciate everyone for their help really appreciate everyone for their help More