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Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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In! Out! Done! Second car we have gotten from Gunn. Both times it went perfectly. Walked in and gave Derrick an idea of what we wanted and it didn't take long we w Second car we have gotten from Gunn. Both times it went perfectly. Walked in and gave Derrick an idea of what we wanted and it didn't take long we were taking a test drive. Made our decision and did the paperwork. The whole process only took 3 hours. Walk in find the car finance and drive off the lot. Simply put the whole experience was amazing. Thanks again Derrick and Gunn More
disappointed Called sales man about a specific truck. I arrived to test drive the truck it had major hail damage. The sales man lied to get me to the dealership. A Called sales man about a specific truck. I arrived to test drive the truck it had major hail damage. The sales man lied to get me to the dealership. Attempted to show me other trucks. More
Awesome. It was a pleasure working w/Hilary Keahey. I think it is remarkable the way everyone works together for one common goal, to put people in a vehicle. This was a pleasant experience and I was ab I think it is remarkable the way everyone works together for one common goal, to put people in a vehicle. This was a pleasant experience and I was able to get into the car I wanted because these people are good. Thank you Gunn Nissan and specifically, Hilary. Also, thanks to David Delgado in Finance. He and all involved basically performed a miracle by getting me into a new car. More
horrible customer service. Bought a new car it has a defect, service manager at nissan off Broadway refuses to call me back to fix problem. I already got the estimate, horrible Bought a new car it has a defect, service manager at nissan off Broadway refuses to call me back to fix problem. I already got the estimate, horrible experience. I want what I paid for. I hate being ripped off. More
Best experience ever! I went in for oil change and drove out with a NEW car. Massey Center made buying a new car so easy. He was so helpful and patient with me and answered I went in for oil change and drove out with a NEW car. Massey Center made buying a new car so easy. He was so helpful and patient with me and answered all my questions. While i waited for oil change, he remembered me from three years earlier when I bought my Juke . He really went out of his way to work with me on upgrading my vehicle. I never felt pressured. He was so professional. A truly exceptional car buying experience. More
Late-blooming Lemon I do not recommend buying a vehicle from Gunn Nissan. I bought a Certified Used 2012 Rogue. I had to have mechanical work on it 4 times in the first 2 I do not recommend buying a vehicle from Gunn Nissan. I bought a Certified Used 2012 Rogue. I had to have mechanical work on it 4 times in the first 2 months. I moved out of state and they still didn't have all of the problems fixed. The salesman I worked with, Marcos Tijerina, neglected to help me with the car issues and my plates. I had to email him repeatedly and communicate explicitly just to get the most basic assistance. John, the service manager, lied to my face multiple times about my issue being fixed. Dennis, in Customer Retention, thought that a keychain and $15 in gift cards would fix everything. This is a very large purchase for most people. Gift cards and keychain are not sufficient for me to recommend conducting business with people I found to be less than honorable. More
Great Experience Purchased my first brand new car from Gunn Nissan and was very pleased with the whole experience. Although Kyle Johnson was still fairly new to the s Purchased my first brand new car from Gunn Nissan and was very pleased with the whole experience. Although Kyle Johnson was still fairly new to the sales team, he did an awesome job for us. The finance managers were also very gracious to do all my paperwork over again when I decided to change banks after having the car for a week. Awesome people to deal with! More
Service on my car We took my father's car and mine for service, I did receive a special over the internet and it was perfect time to take them. We took my father's car and mine for service, I did receive a special over the internet and it was perfect time to take them. More
Good car at a great price Mr. Alex Carrera took time to explain the model trims to make sure I pick the right model that fit my needs. After the test drive he made sure that i Mr. Alex Carrera took time to explain the model trims to make sure I pick the right model that fit my needs. After the test drive he made sure that i was comfortable with the car before buying. More
Good People in Service The Express Lane was actually express this visit. And they do a complete multi-point vehicle inspection with the oil change. This inspection may see The Express Lane was actually express this visit. And they do a complete multi-point vehicle inspection with the oil change. This inspection may seem like a ploy to add on more work (and more profit) to the dealership BUT it can uncover serious problems you need to be aware of. In my case the inspection detected several nails in one of my tires which a dying tire pressure sensor had masked (I had ignored the fact that that tire always needed a couple of pounds more air pressure than the others.) Now Matthew (the service writer) told me it was a slow leak but since we going to Dallas the next day for a gymnastics meet I had Gunn Nissan replace it. Not cheap but it was quick. Thanks! More