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Gunn Nissan

San Antonio, TX

4.9
1,743 Reviews
Gunn Nissan in San Antonio, TX, also serving near Austin, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Nissan will professionally fit you into the automobile of your choice. Gunn Nissan has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Nissan offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 768-5020 if you have any questions or comments. Gunn Nissan offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Nissan parts and accessories
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750 NE Loop 410

San Antonio, TX

78209

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Showing 1,743 reviews

May 23, 2016

In! Out! Done! Second car we have gotten from Gunn. Both times it went perfectly. Walked in and gave Derrick an idea of what we wanted and it didn't take long we w More

by Christopher Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Berlanga, Dennis Manlapaz
May 22, 2016

disappointed Called sales man about a specific truck. I arrived to test drive the truck it had major hail damage. The sales man lied to get me to the dealership. A More

by sad customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2016

Awesome. It was a pleasure working w/Hilary Keahey. I think it is remarkable the way everyone works together for one common goal, to put people in a vehicle. This was a pleasant experience and I was ab More

by Nissemou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilary Keahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2016

horrible customer service. Bought a new car it has a defect, service manager at nissan off Broadway refuses to call me back to fix problem. I already got the estimate, horrible More

by upset210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Munn
April 10, 2016

Best experience ever! I went in for oil change and drove out with a NEW car. Massey Center made buying a new car so easy. He was so helpful and patient with me and answered More

by Archermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Manlapaz, Derrick Alvis, Massie Center IV, Edward Goldstein
April 01, 2016

Late-blooming Lemon I do not recommend buying a vehicle from Gunn Nissan. I bought a Certified Used 2012 Rogue. I had to have mechanical work on it 4 times in the first 2 More

by Briana Duffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcos Tijerina
Apr 06, 2016 -

Gunn Nissan responded

Briana, Thank you for taking the time to write a review to let us know what went wrong. I apologize for the trouble you had to go through with your new vehicle. We would like every vehicle we sell to never experience mechanical issues so close to the sale date. It isn't good for business and it definitely isn't good for our customer's confidence in the product. We understand that there will be times this happens and we make a concerted effort to remedy the problems as they arise and in most cases we absorb the cost of these repairs. In your case with the 2012 Rogue, we see you have a total of 2 visits since your purchase and it seems we were able to diagnose and correct one of your issues, but we were unable to duplicate the problem on the second visit. It is unfortunate it happens this way, but in order for us to make the proper repairs, we have to be able to diagnose the fault correctly in order to make the repair right the first time. Otherwise, it would be purely speculation on what to repair. If you are able to co-ordinate any needed repairs at a Certified Nissan Dealer in your new location, we will be glad to assist with any associated out of pocket expenses as it relates to your last visit. Once again, thank you for taking the time to write us a review and I hope we will be able to make everything right. Derrick Alvis General Manager of Gunn Nissan

March 29, 2016

Great Experience Purchased my first brand new car from Gunn Nissan and was very pleased with the whole experience. Although Kyle Johnson was still fairly new to the s More

by loryk34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson, Isaac Chacon, Socrates Lopez, Martin Ramirez Jr
March 15, 2016

Service on my car We took my father's car and mine for service, I did receive a special over the internet and it was perfect time to take them. More

by brendis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
March 11, 2016

Good car at a great price Mr. Alex Carrera took time to explain the model trims to make sure I pick the right model that fit my needs. After the test drive he made sure that i More

by Sal2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 11, 2016

Good People in Service The Express Lane was actually express this visit. And they do a complete multi-point vehicle inspection with the oil change. This inspection may see More

by PhyloT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hernandez
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