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Gunn Nissan

San Antonio, TX

4.9
1,743 Reviews
Gunn Nissan in San Antonio, TX, also serving near Austin, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Nissan will professionally fit you into the automobile of your choice. Gunn Nissan has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Nissan offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 768-5020 if you have any questions or comments. Gunn Nissan offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Nissan parts and accessories
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750 NE Loop 410

San Antonio, TX

78209

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Showing 1,743 reviews

March 02, 2017

Saved $20K Bought a Certified per owner 2015 3.5 loaded Altima with about 43 K miles . I also priced a 2017 with the same engine and options . After adding windo More

by Cruising
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fernandez and Abe Novy, Dennis Manlapaz
February 12, 2017

Lowball trade in offers We have purchased from Gunn Nissan in the past and have had good experiences with the sales department as well as the service department. This time t More

by doug
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 14, 2017 -

Gunn Nissan responded

We feel bad you didn't have a positive experience with us Saturday, so we requested the assistance of the General Manager to review the information you mentioned. He had pulled a KBB report on your vehicle and listed 100% of the options that your vehicle has and reported it in "Very Good" condition and the recommended trade value was $17,222. We offered $16,500 allowing for reconditioning. Additionally, he confirmed the contacts that were made Saturday to Dodge Dealers and all the opinions were consistent with ours. We do understand your frustration and apologize that we couldn't explain the process better. Considering all reported extras, the appraisal we performed was accurate for the mileage and condition of the vehicle. We're glad to hear you had purchased from Gunn previously and had good experiences. Our no haggle approach remains to make the entire process as straightforward as possible and we hope you consider us again. The General Manager, Derrick Alvis, would like an opportunity to speak with you to discuss the matter further if you would like.

Feb 14, 2017 -

doug responded

I appreciate the response to this review but do not appreciate the fact that you are continuing to avoid the fact that your staff tried and then continued to under value a trade in by 25%. I have run the KBB report as well and have researched this same vehicle throughout the San Antonio area and found it is retailing for an average of $23,900. As far as "reconditioning" I can again point out that your staff barely looked at the car. This car was featured in Mopar Magazine and has no blemishes. Even your new car we were looking at purchasing had 2 wheel hits and paint damage on the edge of the driver door and our trade in has no marks or dings. As far as your staff calling the other dealerships: this is again not true. We watched your staff after I handed them the original window sticker for the car and they made no calls. When we were ready to leave I asked for the window sticker back and they said "it's in your car", I had to tell them that it was sitting on counter right where they had set it when they told us that they would be calling around. The reason I have posted this review is so that other potential customers going into your dealership understand that they need to know the value of their trade in and not trust your staff's practices of appraising vehicles.

January 24, 2017

Alex is the BEST! Alex Carrera has been the BEST salesman I have EVER dealt with. He is definitely not your typical pushy, high pressure dealer that I've dealt w/at oth More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akaki Tsutskirikze
November 28, 2016

quote$1100 for free fix I bought a toyota camry with 3 years warranty. Steering wheel squeak in morning, bought to dealership,paid $139 check up, I was told need to fix wheel More

by alinetio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Goldstein
September 06, 2016

Great! We were very impressed with the helpful and courteous service in the past. We set up an appointment with Derrick berlanga and received great customer More

by The Christopher's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Berlanga
September 02, 2016

Service They are very caring until you buy the the car then the service is is like they are doing you a favor. I recently took my car there in Sept and my bi More

by Ljm539
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis Contreras
August 17, 2016

Happy customer😊😊😊😊😊 Thank you Derrick B.!!!!!!!!! I am truly pleased with the service that my husband and I received! He was very knowledgeable and helpful in meeting our needs in search of the right More

by Janie Reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Berlanga, Socrates Lopez, Akaki Tsutskirikze
August 10, 2016

300zx They installed a rebuilt engine And I've had problems every sense. Very disappointed with the end result. One of the hoses connected to my throttle b More

by liz1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Archie's mechanic team, John Hernandez
August 08, 2016

Dead battery I'm visiting the San Antonio area and my battery died on my 2016 Maxima. I called Gunn Nissan & they got me RIGHT in! I was greeted with a smile & war More

by CynthiaWare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
July 26, 2016

Kevin was so sweet, patient and very helpful I had a great experience because Kevin made buying a new car so simple. I will return back to Kevin to purchase my second car at Gunn because of grea More

by The Professor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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