2,050 Reviews of Gunn Honda - Service Center
I am very pleased for the customer service care. When i called, the person was not helpful and put me on hold. I decided to go to the dealership and i am glad i met mr. Joe esparza. Mr. Esparza i When i called, the person was not helpful and put me on hold. I decided to go to the dealership and i am glad i met mr. Joe esparza. Mr. Esparza is the kind of individual that you need in that deparment He was able to take the time and explain my options. He was not rude and he did not put me on hold without answering my questions. I wish i could give you the representative name, but i decided stop the call and visit your service car care department. Thank you mr joe esparza. You are great for customers. More
The help was prompt and the issues were resolved leaving me feeling confident in driving my vehicle. Would highly recommend to anyone who asks about my experience. me feeling confident in driving my vehicle. Would highly recommend to anyone who asks about my experience. More
Toni was very helpful. He explained possible causes of the emissions warning light and completed the check-in quickly. He called me with the diagnostic results and estimate He explained possible causes of the emissions warning light and completed the check-in quickly. He called me with the diagnostic results and estimated costs before completing the repairs and he explained how the failure may have occurred. The repair was completed quickly and fixed the problem. From my arrival to diagnosis to repair to departure was exactly two hours. Great service. More
Despite a line of other cars ahead of mine the service provider was positive and encouraging to me. I waited in a clean comfortable area. When Adam came to me he had a clear description of what remained t provider was positive and encouraging to me. I waited in a clean comfortable area. When Adam came to me he had a clear description of what remained to be done, the part that would be ordered, and a plan for accomplishing the necessary work. I left satisfied and confident my 7-year old Honda is safe and ready to drive ✔️ More
Adam and the service department were very helpful. I had several things taken care of in a timely manner I had several things taken care of in a timely manner More
Great service from Joe Esparza our Service Advisor. We have worked with him before years ago at your previous location. He is so knowledgeable and explains everything so well. We are so glad to see hi have worked with him before years ago at your previous location. He is so knowledgeable and explains everything so well. We are so glad to see him again. More