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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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July 01, 2022

Have used Gunn Honda since 1996 and purchased 4 vehicles from them since then. I have been blessed to have great service advisors and mechanics . I have never had to return the vehicle after a repair. They More

by S_Schifano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jul 05, 2022 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty of the last 26 years. We look forward to welcoming you back soon!

June 29, 2022

Made appointment with Toni; work completed; everything taken care of; left dealership believing the work needed was performed correctly More

by Cnm
Recommend Dealer
Yes
Employees Worked With
Toni
Jun 29, 2022 -

Gunn Honda responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 26, 2022

Very nice and thorough service agent very cordial and explained everything time was appropriate for work to get done and was out in a timely manner More

by zee-perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr ward
Jun 28, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 23, 2022

Great customer service. Joseph is great to work with, communicated very well, timing and expectations and it was spot on. More

by Sherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Gunn Honda responded

Thank you so much for taking the time to leave us a 5-star rating. It's much appreciated!

June 23, 2022

Very professional- good price, I like their purchase program and service program. Great staff and service. More

by geneliguori
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 16, 2022

The crew at Gunn Honda did an excellent job on our car. Had us in and out in no time at all & fixed it right the first time. More

by blazerjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Express Service
Jun 20, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 16, 2022

Had an issue with my A/C; they were professional, determined what was wrong, repaired it at a reasonable rate and kept me updated with the status of my car throughout the process. Would highly recomm More

by Rsoakley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis was his name. I did not work with any of the individuals listed above.
Jun 20, 2022 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

June 16, 2022

They were pretty quick and efficient and my car was given back to me in great condition. No complaints here. Was charged less than originally quoted. More

by Michael_7you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
Jun 20, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 15, 2022

Have visited their service department twice now and found friendly and courteous staff with prompt service. Issues addressed quickly with minimal wait time. More

by Lisa K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
Jun 15, 2022 -

Gunn Honda responded

Thanks for letting us know, Lisa. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received each time you've visited us. Please let us know if there is ever anything we can do for you!

June 14, 2022

I've been with Gunn Honda since 1994 and they have only gotten better. The service is great and dependable. Toni Simpson is very knowledgeable and kind. More

by delandrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jun 15, 2022 -

Gunn Honda responded

Delandrum, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

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