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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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July 30, 2022

Great friendly service. It would have been nice if it were a little faster, but I understand you have no control on the number of customers that come in at once. I will defi More

by Pcgurudude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 01, 2022 -

Gunn Honda responded

Thank you for the 4-star review. Your feedback helps us to improve service for everyone!

July 30, 2022

I had my car's 50,000 mile transmission service, B Service, and alignment in June. I went back in July for battery service and crossbars installed. Tony both times provided excellent customer serv More

by 0zsurf3r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 01, 2022 -

Gunn Honda responded

Thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

July 29, 2022

Inspection proved to be cost effective, for someone on a budget it is much appreciated. Always a clean and safe environment. Latte is the best in waiting room. More

by olga.levario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da’shun
Aug 01, 2022 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Olga we're fans of the Lattes too! We hope to see you again soon.

July 28, 2022

My problem was evaluated in a reasonable amount of time and repaired in the time promised. More

by waw746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 01, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 27, 2022

Family was on a trip when the engine light came on. The Gunn team was thorough and efficient. Though they did not have the parts due to a back order, everyone was documented for our local dealer to com More

by justinryanspringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 27, 2022

I purchased my current vehicle here a few years ago and had a good experience so when the battery failed recently I brought the car to Gunn for service. The car was promptly checked, the battery was replac More

by GaryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 01, 2022 -

Gunn Honda responded

Gary, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

July 24, 2022

Service was good busy professional at first but was not kept informed of time processed More

by cecicanizales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis hayes
Jul 26, 2022 -

Gunn Honda responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our service team.

July 24, 2022

Dealer was transparent and communicative throughout the entire process. They made sure to keep me informed of what was going on and catered everything to my schedule. More

by czc0186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 23, 2022

Staff is always courteous and efficient and keeps you updated as to problems and progress with your vehicle. More

by elmmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 26, 2022 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 22, 2022

Service was fast and efficient. Every option was explained clearly. Follow up call was prompt. Five stars More

by Whardell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 25, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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