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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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May 25, 2023

Professional. Bobby updated me of what’s going on with my vehicle while being repaired. More

by Johnldomingo03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
May 26, 2023 -

Gunn Honda responded

We appreciate your feedback and 5-star review! We are thrilled to hear you had a great experience at Gunn Honda!

May 24, 2023

They have the best service department! They are on top of the details, and they are fast. More

by jhf
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
May 24, 2023 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 24, 2023

Timely, courtesy and professional. Service rep was knowledgeable, informative and friendly. I highly recommend Gunn Honda! More

by Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

May 21, 2023

My car was in for service due to a software update and was greeted by Robert A. He explained how the service department works and how the the process flows when I drive up for service going forward. Well More

by Dan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alaquinez
May 22, 2023 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 19, 2023

Had great customer service, great communication before appointment and during they explained everything clearly while feeling transparent explained what the symbols meant/numbers they also did a great job More

by Carlosarteaga1042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Alvarado
May 22, 2023 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 18, 2023

Several items needed to be fixed or updated,besides the oil change I came in for! I was promised a certain amount of time to get the jobs done, but it was done sooner than I expected! My service advisor w More

by Momo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
May 22, 2023 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

May 11, 2023

Great communications from service representative. Clearly explained service to be provided and issues with vehicle. More

by Chris Walding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
May 12, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience!

April 27, 2023

Very helpful and friendly staff. I had no appointment, and they were able to take care of my car as quickly as possible. More

by Jflor6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
May 03, 2023 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

April 25, 2023

Very friendly! Attentive. Straight forward. Done while I waited. Nice waiting area. Felt that I was delt with honestly! More

by Larryandruth88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Gunn Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Honda!

April 22, 2023

Outstanding! Proactive, knowledgeable, caring, prompt service professionals. Special thanks to Joe Esparza in Service and Patrick, Tim in Finance. The coffee is a More

by simoncastillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza in Service Department
Apr 24, 2023 -

Gunn Honda responded

Simon, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

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