2,065 Reviews of Gunn Honda - Service Center
The service staff were very professional in dealing with my After I had a oil and filter change, I decided to have a brake flush. During my trip home, the right front brake froze up causing some smoking. I ca After I had a oil and filter change, I decided to have a brake flush. During my trip home, the right front brake froze up causing some smoking. I call Gunn Honda and they arranged a tow truck to pick up my van. I was given a new Honda van as a loaner while my van was repaired. They replaced the front right caliper and replaced brake pads on both front brakes. I was very appreciative by the way Gunn Honda's service department handled the repair. That is the way customer service should be handled. Thank you to all the service people at Gunn Honda. More
Quick, efficient and easy! I scheduled and appointment for my car to be inspected for registration renewal. Denise greeted me when I arrived. She asked me if they had recently I scheduled and appointment for my car to be inspected for registration renewal. Denise greeted me when I arrived. She asked me if they had recently updated the car's software for the transmission. I wasn't sure, so she included that on the service request. My car was taken back immediately and I retired to the waiting room where I enjoyed a cup of coffee and a donut. Within 30 minutes Denise called my phone to say the car was ready. The check out took only a moment and I was back on the road. Gunn Honda Service is awesome! More
Very professional and great service I was very impressed from the get go when I arrived. Rosa was awesome and pinned pointed exactly how long I would be there. She also found a recall on I was very impressed from the get go when I arrived. Rosa was awesome and pinned pointed exactly how long I would be there. She also found a recall on my vehicle and had the maintenance folks get it addressed. Great service!!! More
Mike Vrba Mike did a great job working me in for my inspection at a time when everybody was busy. I was in an out in an hour! Smooth as silk! Mike did a great job working me in for my inspection at a time when everybody was busy. I was in an out in an hour! Smooth as silk! More
Service Department is Top Notch!! Had an airbag recall on my 2004 Honda Civic. The gentleman who checked me in was named Phillip and told me it would be around 4 hours. Was prepared Had an airbag recall on my 2004 Honda Civic. The gentleman who checked me in was named Phillip and told me it would be around 4 hours. Was prepared to wait and enjoyed fresh Krispy Kreme donuts and coffee. Was reading my book and heard my name called. Ready to go in 1-1/2 hours!!! More
Had software update for transmission. Excellent service. Had software update for transmission. Excellent service from Philip Kotrola. Service performed in a timely fashion. They were welcoming and informativ Had software update for transmission. Excellent service from Philip Kotrola. Service performed in a timely fashion. They were welcoming and informative, advising me of the need for an oil change before I took a long trip. More
EXCELLENT SERVICE Philip's assistant was pleasant and courteous upon check-in. The estimated time of completion was almost to the minute! She then explained to me wha Philip's assistant was pleasant and courteous upon check-in. The estimated time of completion was almost to the minute! She then explained to me what was done. Asked Philip for maintenance advice during checkout and he was thorough and knowledgeable. Very satisfied with the excellent service! Would definitely recommend Gunn Honda to all my friends. Thank you also for giving military discounts to our veterans! More
Great service Thanks parish Malone for once again taking wonderful care of me! Parish has always taken excellent care of me and my vehicle. I would recommend anyone Thanks parish Malone for once again taking wonderful care of me! Parish has always taken excellent care of me and my vehicle. I would recommend anyone using him. More
Excellent service and customer care. Gunn serviced my Honda Od. for 12 years, and now my new CRV which I purchased from Gunn last year, Gunn is the most honest dealership in San Antonio. Gunn serviced my Honda Od. for 12 years, and now my new CRV which I purchased from Gunn last year, Gunn is the most honest dealership in San Antonio. More
Oil change Staff members are very knowledgeable, honest and always friendly. They are open to my questions andalways take the time to explain issues and auto mec Staff members are very knowledgeable, honest and always friendly. They are open to my questions andalways take the time to explain issues and auto mechanics. More