Gunn Honda

Walked into Gunn Honda ready to buy a 2013 Civic Hybrid. Walked into Gunn Honda ready to buy a 2013 Civic Hybrid. Didn't have it with leather but the sales was going to call me back. Never heard back from h Walked into Gunn Honda ready to buy a 2013 Civic Hybrid. Didn't have it with leather but the sales was going to call me back. Never heard back from him and my experience at Gunn Honda was not impressive. My previous purchase at Gunn Acura was excellent from the start to the end. I would certainly send your sales team to Gunn Acura training. I would expect this type of customer service if I had walked into World Car Emporium or something similar. By the way, the low ball value for my trade-in was ridiculous. I took my business to Fernandez Honda where I got the 2013 Civic Hybrid, they treated me right, and they spent time with me to figure out what is that I wanted. I got .09% load, $27k for my trade and paid $23,797 for the car (with leather) compared to your Simple Price of $27,500!! Gunn Honda has to seriously reconsider how they treat customers and do business. More

LeRoy is what I call TOP QUALITY LEADERSHIP SERVICE. LeRoy and his assistant takes care of me and makes sure all of my service work is completed right and, in a timely manner. He does not try to push LeRoy and his assistant takes care of me and makes sure all of my service work is completed right and, in a timely manner. He does not try to push services on me that I don't need. He goes into detail on what, why, when, and how. He is the reason I will keep driving accross town to this location. Everyone overall is very friendly and helpful at Gunn from the sales team(Craig Simpson) to the mechanics. I will buy my next Honda there due to people like LeRoy Halston's superiour service that makes this a deal breaker. Pamela Smith More

I owned a Honda CRV that was six years old and had 96,000 miles on it. I went with my husband to look at the new model, not expecting to seriously be in the market for a new car since I had never had any pro miles on it. I went with my husband to look at the new model, not expecting to seriously be in the market for a new car since I had never had any problems with my car and figured that it still had plenty of life in it. Craig Simpson helped us out and was a joy to work with. He even drove us over to a lot to see vehicles that just arrived since the one we were most interested in was not on the lot. I loved the upgraded features, especially the back-up camera included in the new vehicle. I was impressed, too, with the handling of the new CRV. It was noticeably smoother than my older model. The icing on the cake was that they made a very generous offer for our trade-in. At that point, it was a no brainer. I went home with a gorgeous new car with all the features I wanted at a price that was much lower than I expected. I LOVE my new Honda CRV. The purchase experience at Gunn Honda was the best that I've ever had. Thanks, Craig! More

Gunn Honda offered me more on my trade in than I was expecting and I was able to afford a vehicle more perfect for me. Mike Lents made the experience easy and enjoyable. Strangely enough, I can't wait f expecting and I was able to afford a vehicle more perfect for me. Mike Lents made the experience easy and enjoyable. Strangely enough, I can't wait for my first service. More

We purchased a 2013 Honda Accord Sport in March. Sohail was very nice and courteous. He did not pressure us into buying. His service is highly commendable and I would recommend him to my friends and family was very nice and courteous. He did not pressure us into buying. His service is highly commendable and I would recommend him to my friends and family. Austin did our paperwork and he too was very nice and personable. They made us feel comfortable and at ease. We wish to thank them for the fine service. --Jeanette and Nick Garcia More

I was so pleased with the level of service here at Gunn Honda. I originally had an appointment with someone else, and he called and messaged me NUMEROUS times to make sure I would be there...however when I Honda. I originally had an appointment with someone else, and he called and messaged me NUMEROUS times to make sure I would be there...however when I got there he was "too busy". That was pretty disappointing at first. Then another salesman, Andre, came up and told us he would take care of us. He definitely did that. I wasn't sure what I wanted in a car exactly, just something used and low mileage and low price. My criteria made it difficult to something like that in my price range, however Andre found a car at Gunn GMC, ALL the way over on 1604 and 35. He drove us all the way there just to test drive. He really went above and beyond. Sadly, the car we wanted to look at was sold the second we got there, BUT I spotted a Chevy HHR that caught my eye and the price was just right. We got to drive it back and I fell in love with it. We Immediately started paperwork. Granted, the process took a little longer than expected, but Andre was definitely accommodating and willing to help and answer any questions. It was very refreshing, and it was not overbearing like most dealerships. I will definitely be going to Gunn Honda in the future for all of my car buying needs...and I would recommend it to everyone as well.. More

I started shopping for a Pilot EXL in Houston where I live. A friend of mine recommended Gunn as an option. I contacted them via email and from that moment on all my concerns where answered. Mr. Brown wa live. A friend of mine recommended Gunn as an option. I contacted them via email and from that moment on all my concerns where answered. Mr. Brown was very informative and helpful with all my questions. We went to several dealer here in Houston and every time we walk in, we were disappointed by the amount of lies those people will tell you just to get in the door. At Gunn Honda was never that way. When we got there after many emails just making sure that everything that they claim was true since we had to drive 3 hours to get there, we were greeted and treated with the most professionalism and courtesy that a customer can hope for. They had the vehicle ready and even thou we had to talk a bit on how we wanted to finalize the deal it was the best experience that we have had buying a vehicle. I will buy all my vehicles from them. Also the sales manager Rob and the finance manager were great and dealt with us with the most respect and professionalism possible. All I can say is that I will recommend this dealership to everybody that I can. More

My Chevy Malibu died - blew a rod. So what choice did I have but to buy a new car? My number one requirement was great gas mileage. After test driving a new Civic, I knew I had found the car - actually, I have but to buy a new car? My number one requirement was great gas mileage. After test driving a new Civic, I knew I had found the car - actually, I knew Mike Lents had found the car. He was the greatest salesman I have ever dealt with and knew what car to aim for when I told him what I was looking for. It's been a week since I drove the car off the lot and I can't imagine loving a vehicle more than I love this car. It was an absolute pleasure dealing with Mike and the financing team at Gunn. I don't know how anyone could seek out any other dealer or salesman when looking for a new Honda. These guys are amazing!!!! More

My husband and I are expecting our 1st child & were hesitant to purchase another vehicle as we had bought our SUV only a year and a half prior to visiting Gunn, but we wanted a better safety rating & m hesitant to purchase another vehicle as we had bought our SUV only a year and a half prior to visiting Gunn, but we wanted a better safety rating & more features. After visiting 2 dealerships in 1 day and not being too impressed with what we found, we saw that Gunn Honda had the make/model we were looking for at a reasonable price. We pulled up, met Sohail, and it was one of the easiest decisions from there on out to purchase. We did research on the vehicle as well as our trade in prior to shopping and everything matched up exactly to what we were hoping for in the deal. Sohail also went out of his way to make sure the vehicle was exactly as advertised and even called on his day off/Sunday to schedule me to come in for a quick fix on Monday. He met me early as I had a meeting that day & was in constant contact to let me know when I could pick the vehicle back up. We had purchased 2 vehicles back from another Gunn dealership and had a good experience & this one was even better. Thanks Sohail for making vehicle shopping painless! (Especially to an expectant mother) More

excellent service, smooth transaction. everyone did a great job, and went above and beyond. salesman and finance stayed beyond closing hours to complete my transaction great job, and went above and beyond. salesman and finance stayed beyond closing hours to complete my transaction More