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Gunn Honda
San Antonio, TX
3,465 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice.
Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments.
Gunn Honda offers a full line of service areas including:
New Automobile Sales
Pre-owned automobile Sales
Auto Loans and Financing
Certified service department
Full selection of Honda parts and accessories
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,465 reviews
April 22, 2016
Quick and excellent service experience! I arrived at my scheduled time and was immediately greeted by a service representative. He quickly diagnosed my need and spent a few minutes explains I arrived at my scheduled time and was immediately greeted by a service representative. He quickly diagnosed my need and spent a few minutes explains (and demonstrating) how to deal with my GPS issue. I was given the estimated cost and time of completion, and gave my cell phone number for them to call. At approximately the proposed time I received the call that the service had been completed. When I arrived I was immediately greeted and given my bill, The cost was as expected. I waited les than five minutes for my car to be delivered. It was clean and ready-to-go. More
by Drdick
Employees Worked With
April 22, 2016
Best Service Ever - Thank You Denise and Gunn! From making the call for an appointment to looking in the rear view mirror when leaving Gunn, the service experience was outstanding with Denise at th From making the call for an appointment to looking in the rear view mirror when leaving Gunn, the service experience was outstanding with Denise at the helm! Denise Pendergrass-Esparza is professional, highly competent, prepared, and easy to understand with a demeanor that is comfortable to work with in getting the job done! I also observed a very much welcoming and service-oriented staff from when I first drove in, while in the waiting room, and during check out. I had my Honda Odyssey Touring serviced in a thorough way considering driven miles which I much appreciated. Again, thank you Denise and Gunn! Diana Martin More
by D. Martin
Employees Worked With
April 22, 2016
Excellent experience with salesman Kevin Browning!! I called ahead to tell Kevin what I was looking for so when I got to the dealership he found the perfect car. Then I went to the finance department t I called ahead to tell Kevin what I was looking for so when I got to the dealership he found the perfect car. Then I went to the finance department to finish up and was home in 3 hours. Kevin even delivered the car to me that night. Great all around experience!!! More
by Jacqueline
Employees Worked With
Kevin Browning
April 22, 2016
Service Great experience with Sandy. She knew in advance I needed a loaner and exactly what I was having done and she was prepared. Thank you Great experience with Sandy. She knew in advance I needed a loaner and exactly what I was having done and she was prepared. Thank you More
by Kpatterson1960
Employees Worked With
Sandy Lewis
April 22, 2016
Service on our 2015 Honda Odyssey Gunn Honda is an efficient, friendly dealership that cares about its customers. We own strictly Hondas because of the safety and reliability their veh Gunn Honda is an efficient, friendly dealership that cares about its customers. We own strictly Hondas because of the safety and reliability their vehicles. The service department changed the oil and rotated the tires in our 2015 Honda Odyssey. As always, we were taken care of quickly and on our way. More
by Missy924
Employees Worked With
Alexis Mendoza
April 21, 2016
Excellent Service The time to wait for service was less than 5 minutes. The advisor gave me an estimate for the service that was correct. The entire time from start to The time to wait for service was less than 5 minutes. The advisor gave me an estimate for the service that was correct. The entire time from start to finish was one hour and 15 minutes! This is extraordinary! Thank You!! More
by civicguy2010
Employees Worked With
April 20, 2016
Service/Maintenance Denise was so polite and helpful beginning with my phone call to set an appointment and all the way through to ringing me out. I've been a Gunn Honda Denise was so polite and helpful beginning with my phone call to set an appointment and all the way through to ringing me out. I've been a Gunn Honda customer for 13 years and I can't imagine buying or maintaining a car anywhere else. More
by TTreat
Employees Worked With
April 18, 2016
The Insane High Cost of Auto Repair Took in 2008 Civic Hybrid with 68,000 miles due to a/c knocking. Initial estimate of $700 turned in to $4800 with Gunn saying a/c unit was "contaminat Took in 2008 Civic Hybrid with 68,000 miles due to a/c knocking. Initial estimate of $700 turned in to $4800 with Gunn saying a/c unit was "contaminated". Did not do repair, gave negative feedback thru e-mail to service manager but did not hear from him until I posted a negative review on Dealerrater. I filed complaint of total a/c failure at 68,000 miles with Honda Corporation asking them to cover the $4800 repair. I cited owning 4 Honda's (started buying 2002). The Gunn Service Manager Steve contacted Honda Corporation and got them to cover 50% of the repairs (better than nothing). In the mean time, sensor in hybrid system went out and now told it would cost $2300 for that repair. Service Advisor took $400 off the labor cost, still $1900 to repair. Added it to my complaint with Honda; as a "good will gesture" Honda offered to pay 50% again. Helpful but still looking at over $3000 for 2 repairs. I believe repair costs by all shops are greatly inflated because they all use "the book" that tells them the supposed "average time" to do a repair. If the book says 12 hours, they charge for 12 hours even if it only takes them 6 hours (the theory is if it takes more than 12 hours they only charge you 12 hours but does that ever happen?)...compare the "billed/charged" labor hours in a day to the hours all the mechanics worked and I believe you would be shocked. Gunn service people do as all shops do but they do it with a smile. More
by firebet5
April 18, 2016
A gratifying experience. The service as always is exceptional and done with customer satisfaction in mind. I was particularly impressed with the due consideration for my Honda The service as always is exceptional and done with customer satisfaction in mind. I was particularly impressed with the due consideration for my Honda CRV's service maintenance needs as well as for own input on them. I want especially to say how much I appreciated the extra effort of Marc da Silva in explaining the warranty repair that is essential for my CRV. Marc exemplified the high level of respect and curtesy that I've grown so fond of at Gunn Honda. More
by ron123
Employees Worked With
Mark Da Silva
April 18, 2016
Excellent Express SWervice Edward Vaillanco handled the service on my wife's Honda CRV in an efficient and friendly manner. I was in and out in a short time that allowed me to c Edward Vaillanco handled the service on my wife's Honda CRV in an efficient and friendly manner. I was in and out in a short time that allowed me to complete other items that I had to get done. More
by MannyR
Employees Worked With
Edward Vaillanco
