Gunn Honda
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,158 reviews
Daniel Tawney was courteous, thoughtful, attentive and very helpful. He answered my call immediately and did a thorough search to find the exact car that I described and wanted. Having this kind of positi very helpful. He answered my call immediately and did a thorough search to find the exact car that I described and wanted. Having this kind of positive purchasing experience is exactly why I continue to buy all my cars from Gunn Honda. Thank you, J. Bruno More
My first thoughts of buying a Honda were not good or accurate. The thought of buying a NEW car was not on my radar. I actually went to go see a used Insight that my wife had initially called to get inf accurate. The thought of buying a NEW car was not on my radar. I actually went to go see a used Insight that my wife had initially called to get information. I was skeptical about a Hybrid. My wife spoke with John Starnes when she called and this is the salesperson I worked with. John is an outstanding individual and salesperson. Gunn's non-pressured One Simple Price arrangement removed the overbearing sales approach. John was very respectful of my criteria and needs. He was very knowledgable and informative. I was blown away when he told me I could get a new Civic in the price range I was working with. I test drove the Civic and was sold by its performance and gas mileage. We were trading in a 2008 gas guzzling truck for a high mile per gallon car. The car was for my wife and she wanted a hatchback, so the Insight was in competition with 3 other hatchbacks we had test driven. Gunn's reputation, non-pressure sales approach, John's genuine attention to our needs, the overall Gunn Honda dealership commitment to the customer gave us plenty of peace about choosing the Insight. Insight's looks, roomy interior, great ride and of course HIGH mile per gallon rating, convinced us to choose the Insght and Gunn Honda. Thank you John for your great service and we look forward to a long and good relationship with Gunn. JG More
Buying a new car from Gunn Honda is a pleasant non-stressful experience, now how many times have you heard someone say that about buying a car? Not too many I imagine, but it's true.I have bought non-stressful experience, now how many times have you heard someone say that about buying a car? Not too many I imagine, but it's true.I have bought many cars through the years from different dealerships and I can tell you that this is a completely different experience, these people want you to be happy with your car buying experience, they want you to come back and bring your friends and family, I know I just bought my second car from them and from the same salesman Mike Lents who I highly recommend you ask for he is an expert on these cars, he is a great guy and he can answer all your questions, whats more he contacts you to see how you and your car are doing after the sale.With the One Simple Price you take a big stressor out of the equation up front and here's a little secret from my experience they beat any negotiated price at the other dealerships I went to, so save yourself the stress and go to Gunn.Another thing is the financing, I dealt with Austin French at Gunn,he was excellent and guided me quickly through the paperwork like the pro he is and answered all our questions completely.So to recap: I got a great price on the car I wanted, I got excellent financing, a good trade-in price for my car and I dealt with excellent professional people and was actually happy and not stressed when I left, so go to Gunn Honda, get a good stress free deal and ask for Mike Lents as your salesman and have Austin French handle your financing and enjoy your new Honda. More
I cannot praise Gunn Honda highly enough; this was my first car, and despite the lot being very busy I was assisted right away by a gentleman named Sohail who was extremely helpful, pleasant, and who not first car, and despite the lot being very busy I was assisted right away by a gentleman named Sohail who was extremely helpful, pleasant, and who not only gave me the ins and outs of each model, but was not afraid to overlook a lower price if it meant a better deal for my financial situation in the long run. He constantly made sure we felt at home, and walked us through the paperwork with aplomb. The brief tour of the facilities and services was useful, while the financial officer we finally talked to (Mr. French) was equally pleasant and thorough in going over the insurance and payment schedules. All in all, it was an enjoyable experience that I would recommend to anyone interested in purchasing a new or used Honda. More
We had a great experience. Frank was extremely helpful. He responded quickly to all of our questions, and made sure we got what we wanted in our new car. He responded quickly to all of our questions, and made sure we got what we wanted in our new car. More
Took my daughter in to purchase her first New car. Our salesman told us he had just started on his own. He listened to what we told him we wanted & showed us exactly what we were looking for. Give him a g salesman told us he had just started on his own. He listened to what we told him we wanted & showed us exactly what we were looking for. Give him a gold star & whoever trained him. Went over the car & explained features. While we were waiting for the dreaded paper trail to begin he took us for a tour. Showed us the service department & explained to my daughter how and where to bring the car in for service. He also explained to her she had a Team assigned to her.Osburn,the finance man saved us quite a bit of money. We walked in pre-approved & gave us a better rate than the bank.Give him a gold star too. Not only did he save us money,the process was enjoyable & professional.We had gone to two other dealerships & no comparison. Spoke to the sales manager & he went over a few things about Honda & Gunn that impressed her.My daughter said , Not that's how its done.She is sooo happy with the whole experience & her new civic.Thank you! More
Received personal, hand-written letter from Jed and decided to see what he had to offer. We were looking to trade-in two one-owner cars for a cross-over type vehicle as we down-size our life style. W decided to see what he had to offer. We were looking to trade-in two one-owner cars for a cross-over type vehicle as we down-size our life style. We went to the dealership, told Jed what we were looking for and he showed us what was available. We test drove a 2011 CRV and liked it very much. The dealership checked out both of our trade-ins and gave us, by far, the best trade-in values of any of the dealers we visited. Jed's customer service and the car sold us on Gunn Honda and to date, the experience has been better than expected. We do not foresee our relationship with Gunn changing, even though we have only been customers for one and a half weeks. Thank you very much!! More
Went to lease two vehicles at GUNN HONDA to replace our expiring leases with sub-par Ipaq Nissan. What an amazing experience. ALVARO "AL" CANTU did an exceptional job. He took care of us from the moment we expiring leases with sub-par Ipaq Nissan. What an amazing experience. ALVARO "AL" CANTU did an exceptional job. He took care of us from the moment we got there to the moment we drove off with two vehicles at 10:30pm - they close at 9:00pm. Being used to other dealership's haggling and "wear out" methods, GUNN HONDA's One Simple Price policy was just of breath of fresh air. We actually spent hours driving cars and finding the cars we really wanted rather than driving one or two cars and then spending hours haggling trying to get what you think is the best deal. I am so please with the experience and the salesman that I am directing all my relatives to GUNN or GUNN HONDA if possible. A big thank you to ALVARO & VINCE for being so patient and really taking care of us - most of all ALVARO CANTU, a true asset to the GUNN company, an exceptional salesman, and an overall extremely nice person. GUNN HONDA has earned our business for as long as time permits. More
I was told one price one day and another price at purchase time. I was told one warranty in the morning and another in the evening at purchase time. I was told I would be accommodated because of ap purchase time. I was told one warranty in the morning and another in the evening at purchase time. I was told I would be accommodated because of appointments but was left stranded once for an hour and once for 20 minutes. I was told that my handicap license plates could be transferred and then at purchase time that they could not. Because I had planned to purchase the vehicle (before all the above discrepancies came to light), I no longer had a vehicle in which to leave the dealership and had to find someone to pick me up. It was a very disappointing and stressful experience. They're very polite people but I advise any Gunn customer to get EVERYTHING in writing (and I mean everything) BEFORE you spend a whole day working with Gunn Honda on a used car purchase. More
I made contact with Gunn Honda after spotting a Civic on their website. Being able to review their car inventory is a big plus. I had the good luck of getting in contact with Charlotte Lee. She made the their website. Being able to review their car inventory is a big plus. I had the good luck of getting in contact with Charlotte Lee. She made the sale a very pleasurable experience. All the staff was professional and courteous. I would recommend Gunn Honda to anyone. More