Gunn Honda
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Absolutely the best customer service My wife and I had a wonderful experience. Brent was very instrumental in shaping our decision to choose Gunn Honda as the dealer to purchase from. S My wife and I had a wonderful experience. Brent was very instrumental in shaping our decision to choose Gunn Honda as the dealer to purchase from. Sal, even as beginning Salesman, found a way for me to remember his name when it came down to making our purchase. Sal is very down to earth and very personable. In general, I like how all of your employees communicate in a very personal level. Antonio make the final steps to our purchase very easy and simple to get through. In general, the entire process was very enjoyable which is something that doesn't happen very often when buying a vehicle. Cameron was my serviceman for many years before he moved to finance. Cameron took care of me and our 2006 Honda Odyssey. His excellent work in service has kept me wanting to do business with Gunn Honda. Thank you to all of you. More
Best deal!! We'd been shopping online for a few weeks when we went to Gunn Honda. Sal was knowledgable and this was BY FAR the best experience I've had purchasing We'd been shopping online for a few weeks when we went to Gunn Honda. Sal was knowledgable and this was BY FAR the best experience I've had purchasing a car! We'd looked throughout TX and we got the best deal in the State for what we wanted. More
Very Comfortable My wife and I were very anxious about buying a car because we always felt like we were going to war against the dealership. Not so much at Gunn. The My wife and I were very anxious about buying a car because we always felt like we were going to war against the dealership. Not so much at Gunn. The moment we walked through the the door to the point we drove away in our new car, we felt at ease and didn't feel pressured. We definitely will buy again from Gunn!! More
Simple Price+Simple Experience=💯 There is simply no better place than Gunn Honda to buy a car! I say that based on not one, not two, not three, but four car buying experiences! For There is simply no better place than Gunn Honda to buy a car! I say that based on not one, not two, not three, but four car buying experiences! For me, for my wife, for my daughter, and even for a friend, all of us bought a Honda at Gunn and walked away feeling terrific! No pressure and no hassles, no kidding! Our sales man in particular is the poster child of integrity and he's terrific! Ask for Pete! He will get you the best value possible! That's my experience, time after time. He's worth a score of 100!! More
Honest I dealt with Adrian originally over the phone, was honest and upfront. Also he was as helpful as he could possibly be and always available to speak w I dealt with Adrian originally over the phone, was honest and upfront. Also he was as helpful as he could possibly be and always available to speak with me and my family. We gave him a hard time, but he handled it well. We bought a Honda accord. The price they quoted; was honest and true when we got there. We drove from Waco to San Antonio. So the honesty was much appreciated. They appraised our car over the phone and gave us even more when we got there. We dealt with tim Lopez when we were actually at the dealership. Such a great guy and made the while experience fun. Will recommend to everyone. More
Sold a car out from under me. Just to get me in the door? I've been looking at cars for weeks, and I finally saw a car on Autotrader that fit everything I was looking for. I called Gunn Honda and set up an ap I've been looking at cars for weeks, and I finally saw a car on Autotrader that fit everything I was looking for. I called Gunn Honda and set up an appointment to see and test drive the car. Less than an hour later, I arrived for my appointment, and the car had already been sold. Then they sat me down with a salesman to see if there was anything else I might be interested in. He kept trying to plug their new cars because of this deal they were having at the time for a few thousand dollars off. Well guess what, buddy, that's still way outside the price range I told you I was looking for. I feel like they just wanted to get me in the door so that I would buy something else from them. This is an absolutely unacceptable way to treat people. I realize that if someone wants to buy the car, you're not going to make them wait just so that I can come look at it. But you could have at least called and told me before I drove across town. Then I might have still considered using your dealership when I finally do buy a car. More
Awesome dealership with Great Salesmen! Last year, I purchased a 2015 Honda Fit with Adrian Elizondo. I will confess that I dealt with two other salesmen but I was not impressed by their pro Last year, I purchased a 2015 Honda Fit with Adrian Elizondo. I will confess that I dealt with two other salesmen but I was not impressed by their professionalism. But that all changed when I worked with Adrian Elizondo. He was very professional and super prepared with what cars he had. I will say that I am those sceptic customer that things these cars salesmen are trying to take commission but Gunn Honda does not work under those ideas. Their no hassle and simple prices are awesome. Again, my overall experience with them was great and I really recommend speaking to Adrian Elizondo. He is the best! More
Stand by their word with NO PRESSURE! After dealing with lies and pressure from two other dealers, came back to Gunn Honda and got exactly what i needed! Jose Guzman, his manager Damon Hon After dealing with lies and pressure from two other dealers, came back to Gunn Honda and got exactly what i needed! Jose Guzman, his manager Damon Honore and even the finance guy, zachary hernandez all did a great job for me, delivered as they promised and gave me a no-pressure, STRESS FREES experience. And by the way theh gave me the lowest rate and highest amount for my trade! THANKS TO A GREAT TEAM AT GUNN HONDA!!! More
All-American Champion Mr. Mike Lents We returned to Gunn Honda to purchase another new vehicle because there is no better team than Gunn Honda and Mr. Mike Lents! TRULY OUTSTANDING SERVI We returned to Gunn Honda to purchase another new vehicle because there is no better team than Gunn Honda and Mr. Mike Lents! TRULY OUTSTANDING SERVICE! As a military veteran, I have experienced attention to detail, respect, and professionalism, and that is what you receive when you deal with Mr. Lents! Best of the BEST is an understatement! Gunn Honda and Mr. Mike Lents have my sincere salute! More
Get and KEEP what you pay for (and love it?) My girlfriend and I purchased a used, 2009 Toyota Camry with 59000 miles. We did a test drive, got the car fax. Everything seemed fine. We paid in CA My girlfriend and I purchased a used, 2009 Toyota Camry with 59000 miles. We did a test drive, got the car fax. Everything seemed fine. We paid in CASH. $12k w/ttl included. Most of the things you look at jump out at you so they were corrected with post-haste. e.g.: Stains, missing or broken weather stripping, door locking/unlocking, seat belt twists. Some things noted, like the 2 remotes handed to us not working completely, the center cup holder separator was broken (fix = removed?). One of the remotes had a trunk open button and the other had a car start button. The one with the trunk button didn't operate at all and the other didn't start the car. He assured us it was something he'd look into fixing. As we were about to drive away, I noted that the driver side left arm rest that sits on the door actual was broken. Clearly broken by the previous' owners leveraging themselves in. No big deal, tell the sales guy and he says he'll see if they can fix it and when can we bring it back. Fast forward about a week and we get a call that the door would not be fixed as this would be too expensive/extensive and the remotes, because they were aftermarket, would not be fixed or replaced either. There seemed to be so much hemming and hawing over these issues AFTER we made the purchase, but had we noted these items before paying and being told they would not be fixed, we would most likely have moved on to something else. Hugo was very, very nice but did not have a say in what the sales manager (Mac Escamilla) would do for his customers. I do not recommend this facility unless you're purchasing a new vehicle. Team JD. UPDATE: After this posted, the Sales Manager, Mac Escamilla gave me a real surprise. I really was expecting something in the way of lip service and an "... enjoy your car." What I got instead was a WOW experience! Some of the things described previously, we can learn to just live with. The one issue that made this a bad situation more than anything else was the remotes not working properly or at all. The issue with the remotes is being 100% rectified. They are even going to come pick up the car, install a new remote system at the dealership, put fuel in it and bring it back to us. I've changed the status here increasing the customer service to excellent. I'm leaving this whole thing on here to demonstrate how Gunn Honda can and has overcome my negative feelings and completely turned this situation around. More