Gunn Honda

My daughter and I shopped all over town to buy a used car. When I first called Damon he was professional and personable. He asked questions to determine what type of car we were looking for. He was av car. When I first called Damon he was professional and personable. He asked questions to determine what type of car we were looking for. He was available when we made the appointment, showed us the car we came in to see. When he realized that was not the right car, he called when a car we might like came in and was persistent in making the sale. He just about had me buying a new car! We would definitely visit Damon when in the market for a car. The dealership was very impressive as well. More

Mike Lents at Gunn Honda (San Antonio) initially responded to my email request for a price quote. He was prompt and courteous in his response. I followed up with a visit to his dealership and got responded to my email request for a price quote. He was prompt and courteous in his response. I followed up with a visit to his dealership and got the deal he quoted me--no haggling or hassles. He provided great service, even showing me the service department. In addition, he went through the navigation system on my new car and helped me familiarize myself with the car's features before I left the dealership. He also called me the next working day to make sure all was well with the car and made a reservation for the extra features I bought to be added to the car on the date that was convenient for me. Overall, a great car buying experience and Mike couldn't have been better to work with. More

Fast and friendly. I went in to look but found the perfect car. The sales people and finance guy was outstanding. I would definately purchase my car here again. The dealer is a class act and very p perfect car. The sales people and finance guy was outstanding. I would definately purchase my car here again. The dealer is a class act and very professional. Furthermore, the sales folks did an outstanding job explaining everything about the car and the finance options. Very well done! More

This is the second new Honda that we have bought from Gunn Honda. The first is a 2003 CRV for which they have provided all service and repair for the past 8 years. Their service department is excellent Gunn Honda. The first is a 2003 CRV for which they have provided all service and repair for the past 8 years. Their service department is excellent. This purchase was a new 2011 Accord. We enjoy the car buying experience at Gunn very much. Their one price sales system is haggle and hassle free. Roger Munt in sales and Scott in finance both provided excellent customer service. Gunn's commitment to customer service and satisfaction consistently rises to the level of excellence. Gunn Honda is definitely our car dealer of choice. More

We recently purchased a 2011 Honda Pilot from Gunn Honda and it was the best car buying experience we have EVER had from start to finish! Damon Honore did an amazing job keeping us well informed and his cus and it was the best car buying experience we have EVER had from start to finish! Damon Honore did an amazing job keeping us well informed and his customer service is outstanding. I can not stress enough that having him as a salesperson made us feel comfortable through out the whole process, and not doubt Gunn Honda for a momment. Not only is the facility very nice, but everyone we dealt with was professional and courteous. Its funny how our friends and family compliment our new new vehicle and all we can talk about to them is our experience making the purchase. We definitley recommend Gunn Honda to our family and friends. GUNN HONDA THE WAY CAR BUYING SHOULD BE!! More

I had the Greatest Experience with Mike Lents & Claudette Perkins in which both Sales persons exceeded my expectations by listening to what I said & got what I wanted. They are both wonderful peopl Claudette Perkins in which both Sales persons exceeded my expectations by listening to what I said & got what I wanted. They are both wonderful people that I had the pleasure to purchase my vehicle from the GUNN Honda Dealership. I also wanted to thank Shiela Eubank in the (Service Dept) for introducing me to them for my newest Purchase. Thanks a Million I will be telling family & friends to come see you all. Your The Best Thanks Again Mike Vasquez More

Martin made me feel comfortable and relaxed to buy a car. He was very knowledgable and professional. It was my first time buying a car and I felt Martin had my best interest in mind during the entire process He was very knowledgable and professional. It was my first time buying a car and I felt Martin had my best interest in mind during the entire process of buying a car. Thanks Martin for all your help in buying my new CRV. More

Well taken care of, nice variety of cars and price range, good follow up, happy with car and service. Windows were able to be tinted on day of pick up which was day after first seeing car. Credit check was q good follow up, happy with car and service. Windows were able to be tinted on day of pick up which was day after first seeing car. Credit check was quick with online credit option. Overall great experience! More

this is the second used car I have bought from Mike Lentz at gunn honda. Both times he went above and beyond to help me purchase the car that was right for me. Everyone I have come into contact with @ gunn h at gunn honda. Both times he went above and beyond to help me purchase the car that was right for me. Everyone I have come into contact with @ gunn honda has always been very friendly and helpful, without being overbearring. If i was just looking, and wanted to be left alone, they were fine and did not keep harrassing me. If i needed anything or just wanted some more information, they were always available to help assist me. I am now a loyal customer More

I can’t begin to tell you how disappointed I am in Gunn Honda in San Antonio, TX. Civil words cannot begin to express my displeasure. I have lodged a complaint of my treatment with Autotrader.com and will Honda in San Antonio, TX. Civil words cannot begin to express my displeasure. I have lodged a complaint of my treatment with Autotrader.com and will find other avenues to express the unethical behavior of the firm you work for. I was driving home from work when you called and I was just thinking that the car had been sold out from under me and then the phone rang with your call. I am sorry that you had to take the brunt of my anger and listen to many years of Marine Corps training on how to chew a-- but you desired every bit of it. It was your responsibility to take care of me and you did NOT. If you were in combat with me you would not survive long. Talk about not having a person’s back. 32 years in the military fighting for people like you and you do this s---!!!! As for Fr--k, he can kiss my ruby red A-- . I talked to him last evening and he assured me that we were on target to consummate this deal. Did securing financing through another source P--- him off or what!! I offered to put money down via a credit card but you and Fr--k said that would not be necessary. Well, I can see why!! Had I put money down you would not have been able to SELL IT OUT FROM UNDER ME!!!! You said the car had been removed from the sales lot. I am really ticked off here. I could have put the total amount for the 2008 Honda Pilot on one of the credit cards I possess. It is no wonder used car salesman have such lousy reputations!!!!!!! And I was civil the whole time thinking I was dealing with good people!! HA! What a joke on me!!!! I would have let you finish your pathetic speech on the telephone but I lost cell service and you did not have the xxxxx to call me back. My wife and I made special arrangements to have a friend drive the eight hours it would take, people made exceptions to their schedules for us and you pull this crap. We called our 9 year old granddaughter and told her we were coming and now we are not. You and Gunn Honda are a real piece of work. As unethical a group as I have EVER dealt with. Tell your used car manager also. In fact give me his name and e-mail and I will tell him myself. Send me the name of your general manager/owner and I will tell him what I think also. I would not buy a car from Gunn Honda even if you offered one for thousands less. I can’t stand unethical people and especially people that do not stand behind their word. It is no wonder this country is going to h--- when there are people like those that work at Gunn Honda. Have a nice life!!! (not really) Do NOT deal with this auto dealership.......... More