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Gunn Buick GMC

Selma, TX

4.2
279 Reviews

16440 Interstate 35 N

Selma, TX

78154

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Showing 279 reviews

January 01, 2022

Courteous and professional. Thank you Johnny Salas for getting the warranty work I needed from GMC. More

by SteveK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Salas
Feb 03, 2022 -

Gunn Buick GMC responded

Thank you, Steve! We’re glad Johnny could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 17, 2021

The people were friendly and explained the work being done. Very helpful in letting know what was done and what needed to be done. More

by greggcastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Thames rate him 5 stars
Feb 03, 2022 -

Gunn Buick GMC responded

Vanessa, thank you for the great 5-star review, I'm proud to know our team delivered professional service to you. We look forward to welcoming you back to Gunn Buick GMC.

October 30, 2021

The visit and service was great and the wait time was short and sweet. Thanks to the service department!! More

by jwilder27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Chelar
Feb 04, 2022 -

Gunn Buick GMC responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

October 27, 2021

Great service from the sales to. Worked hard to find the truck I was looking for. More

by Coreyluther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarquennis Payne
Oct 27, 2021 -

Gunn Buick GMC responded

Thank you for the fabulous FIVE STAR review, I am proud to know our team delivered the excellent customer service we are known for. We appreciate your business and look forward to welcoming you back to Gunn.

September 27, 2021

I brought my vehicle in for an oil change.Received a I brought my vehicle in for an oil change. Received a text at 8:16 AM from Joseph that I could text any time during the service visit. At 9:23 I More

by wwickerham
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 27, 2021 -

Gunn Buick GMC responded

wwickerham, Thank you for taking the time to provide feedback from your recent Gunn G/GMC service visit. I apologize for our team's lack of communication. This is not at all indicative of the quality of service we strive to provide each customer, clearly, we failed to take the opportunity to personally review the service suggestions with you. We would welcome the opportunity to re-earn your trust and future business and would like to speak to you regarding your recent visit. (210) 265-6143

September 21, 2021

The service advisor was excellent; would recommend to family and friends. He was very knowledgeable and explained every part of the service in an appropriate manner. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Chelar (name on receipt)
Feb 15, 2022 -

Gunn Buick GMC responded

Thank you for the 4-star review, Andy! If you would like to discuss in what ways we can improve, please reach out to us directly. We look forward to hearing from you. Thank you!

August 31, 2021

I took my truck in for recall service. Jessica in the service department was great to work with. I was there about an hour and everyone I came across was friendly. More

by F Richards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 21, 2021 -

Gunn Buick GMC responded

F. Richards, thank you so very much for taking the time to leave a review and a FIVE STAR rating! I am proud to know that our team delivered professional and friendly service to you during your recent visit and that we were able to service your vehicle so quickly. We look forward to seeing you again at Gunn.

August 24, 2021

The service department was awesome to work with, especially my service agent, Joey. He kept me informed of my repairs and was very professional. I was very happy with the service I received and I w More

by jrc1sc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Feb 14, 2022 -

Gunn Buick GMC responded

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Joey not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Buick GMC.

August 14, 2021

Worst place u could take any vehicle. Took my gmc to them because my purchasing dealer couldnt fix or test pressure. Had 1 advisor first then guess he quit so vehicle was in limbo for a few days then got int More

by Gmahara1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny
Sep 01, 2021 -

Gunn Buick GMC responded

Brenton, please accept my sincere apologies for your recent experience at Gunn Chevrolet. did not exceed your expectations. I want to assure you that this is not at all indicative of the quality of service we strive to provide each customer, clearly, we failed you. We would welcome the opportunity to re-earn your trust and future business and would like to speak to you regarding your recent visit. (210) 265-6143

August 06, 2021

The service provided was outstanding. The service reps were very courteous and accommodating towards me. The work accomplished was what I expected. I recommend Gunn GMC More

by therobinsoncrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 17, 2022 -

Gunn Buick GMC responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

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