Gunn Buick GMC

Stay away I took my Yukon in With rebuilt engine issues. They said they would make repairs that would cost 900 dollars but could not guarantee if that was the problem. They did say that they were confident They said they would make repairs that would cost 900 dollars but could not guarantee if that was the problem. They did say that they were confident that it would be running smoothly after the repair. We let them make the repairs. After the repairs were made they mysteriously discovered more issues and that it would cost 6629.oo. wow Why didnt they see these issues in the beginning. Stay away from repair shop. I will be posting daily so no else will have to go through what I am going through 900 to 6629 dollars. More

I’ve never purchased a Buick, walked into Gunn Buick, Mike Carroll, Salesman, assisted me. I went for test drive and purchased car. Mr. Carroll listened to me, showed me vehicles with my specific needs. Mike Carroll, Salesman, assisted me. I went for test drive and purchased car. Mr. Carroll listened to me, showed me vehicles with my specific needs. Mike was professional, knowledgeable, very polite. I had already visited 5 other dealerships. Should’ve started with Gunn and Mike. Lili S More

Courteous and professional. Thank you Johnny Salas for getting the warranty work I needed from GMC. getting the warranty work I needed from GMC. More

The people were friendly and explained the work being done. Very helpful in letting know what was done and what needed to be done. done. Very helpful in letting know what was done and what needed to be done. More

The visit and service was great and the wait time was short and sweet. Thanks to the service department!! short and sweet. Thanks to the service department!! More

Great service from the sales to. Worked hard to find the truck I was looking for. truck I was looking for. More

I brought my vehicle in for an oil change.Received a I brought my vehicle in for an oil change. Received a text at 8:16 AM from Joseph that I could text any time during the service visit. At 9:23 I I brought my vehicle in for an oil change. Received a text at 8:16 AM from Joseph that I could text any time during the service visit. At 9:23 I received text that after inspection my vehicle that there were some some recommended services that were recommended. I did declined the services that were recommended via the text. Here is the main reason for that. I believe that the service advisor should always explain each of the services recommended in person, not by a text, since there is no explanation of what is being requested to be done. I believe that there should still be the personal interaction in these matters. In the past the service advisor has always explained why the service was needed, than I could make a decision if I wanted the service done. At 10:08 I texted the number to check on the status of my vehicle to see if it was ready. No answer. So I walked up to the service area to see if my vehicle was done. I walked outside and saw it parked in the area that is where you normally park the vehicle when finished. I then walked back inside and asked if my vehicle was done. A person saw the paperwork laying on the a desk with the key fob, but the paperwork was not fully printed out, he had to do that. So from the time I dropped off my vehicle until I pay for the service I did not have any personal interaction with the service advised. In my opinion this was very bad. More

The service advisor was excellent; would recommend to family and friends. He was very knowledgeable and explained every part of the service in an appropriate manner. family and friends. He was very knowledgeable and explained every part of the service in an appropriate manner. More

I took my truck in for recall service. Jessica in the service department was great to work with. I was there about an hour and everyone I came across was friendly. service department was great to work with. I was there about an hour and everyone I came across was friendly. More

The service department was awesome to work with, especially my service agent, Joey. He kept me informed of my repairs and was very professional. I was very happy with the service I received and I w especially my service agent, Joey. He kept me informed of my repairs and was very professional. I was very happy with the service I received and I would highly recommend them. More