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Gunn Buick GMC

Selma, TX

4.2
279 Reviews

16440 Interstate 35 N

Selma, TX

78154

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Showing 279 reviews

May 28, 2022

My truck was in for service after a dead rodent was found in the dash. The folks there were prompt, courteous, helpful with my insurance claim and they kept me apprised of all developments. Very professiona More

by bbartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
May 31, 2022 -

Gunn Buick GMC responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 01, 2022

I appreciate all the work done and details but taking 1. 5 hours for an oil change being the first one was much much longer than i expected. Looks like service rep had to go through a sales pitch even though More

by AndyQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Rodriguez
May 04, 2022 -

Gunn Buick GMC responded

Thanks for letting us know about your experience. We apologize for your extended wait time and have passed along your comment to our service team.

April 25, 2022

Once again the Gunn service team did a great job. I came in for an oil change and they let me know my brakes needed to be dealt with immediately. They found me high quality parts that were currently More

by Mdcombspga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chelar
Apr 25, 2022 -

Gunn Buick GMC responded

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Joey delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Buick GMC .

April 09, 2022

Always great experience, friendly staff, long wait but great service. I drive a long way just to get to Selma Gynn GMC More

by cervantessergio11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 11, 2022 -

Gunn Buick GMC responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 04, 2022

Went in for an oil change and Jessica found a special that was less and included tire rotation. Another employee pointed out our truck inspection was due next month and they did that as well. We were in More

by Jack’s great service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 04, 2022 -

Gunn Buick GMC responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

March 04, 2022

Great, professional, courteous service at Gunn Buick GMC in Selma, TX. Jessica was very helpful. More

by SteveK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 04, 2022 -

Gunn Buick GMC responded

We are so glad to hear that! Thank you for choosing Gunn.

February 27, 2022

Good people money hungry like a car dealers won't work with you on saving money they say its menu prices only with the economy tanking they have no compassion. More

by Mrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kosub, Daniel Berger, Steve Young, Sanchez Eric, Valle II Michael
Feb 28, 2022 -

Gunn Buick GMC responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our team.

February 11, 2022

Easy and simple ! Mike did a great job! Very easy to work with .. a chip is missing for the truck for the ac/ heater seats so I’m hoping that comes in soon.. Overall great experience More

by Flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carroll
Feb 11, 2022 -

Gunn Buick GMC responded

Thanks for the review, Flores! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!

February 02, 2022

Stay away I took my Yukon in With rebuilt engine issues. They said they would make repairs that would cost 900 dollars but could not guarantee if that was the problem. They did say that they were confident More

by Coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names don't want to cost someone their job
Feb 03, 2022 -

Gunn Buick GMC responded

Coach, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. We would like to welcome the opportunity to re-earn your trust. We have passed your comments along to the service team.

Feb 07, 2022 -

Coach responded

Thank you I would appreciate it very much

February 01, 2022

I’ve never purchased a Buick, walked into Gunn Buick, Mike Carroll, Salesman, assisted me. I went for test drive and purchased car. Mr. Carroll listened to me, showed me vehicles with my specific needs. More

by Lilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Denny, Michael Carroll
Feb 02, 2022 -

Gunn Buick GMC responded

Thanks for letting us know, Lilly. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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