Gunn Buick GMC

The sales team was extremely responsive to my questions on an internet query. They provided me the information I needed to make a decision and compare with the products offered by competitors. They liste on an internet query. They provided me the information I needed to make a decision and compare with the products offered by competitors. They listened, a key element of any sales process, and made an excellent effort to meet my needs, not theirs. The closing process went well and the Jerry Martinez was also extremely helpful and patient with all my questions. I would recommend anyone to include these folks on their list. I had all the information I needed, before I walked into the dealership. More

Did most of this purchase via internet. I am impressed with detailed info provided to me. Chris Bond went out of his way to respond to every request very quickly and answer every question. He was heads with detailed info provided to me. Chris Bond went out of his way to respond to every request very quickly and answer every question. He was heads above any of the other dealerships queried. My second experience with a Gunn Dealership and I am very pleased. Recommend them to anyone wanting a fair and honest purchase. Bob Will More

We did all our purchasing via the Internet since we knew what vehicle we wanted and all the features we wanted. Gunn Buick-GMC was very responsive to my request for quote submitted by the Internet, and wor what vehicle we wanted and all the features we wanted. Gunn Buick-GMC was very responsive to my request for quote submitted by the Internet, and worked diligently to locate and secure the vehicle we wanted, even though it did not exist within their inventory. The Gunn Buick-GMC sales representative was always easily accessible via e-mail and phone and always responded promptly to our e-mail and phone enquireies. The price quoted by Gunn Buick-GMC for our new vehicle was the lowest of three quotes I received, and was several hundred dollars below the amount that Edmunds listed as being the True Market Value in our region. Gunn Buick-GMC also offered us a very attractive price for our trade-in vehicle. The trade-in price they offered for our used vehicle was nearly $600 above the amount that Edmunds listed as being the trade-in True Market Value. When we went to the dealer to finalize the deal, there were no high-pressure sales tactics to buy extras and add-ons. The only negatives about our dealings with Gunn Buick-GMC were that on the day of our visit to finalize the deal: 1)our new vehicle had not been delivered to their dealership as promised, 2) had not been prepared for our receipt, and 3) we spent far longer at the dealership than expected and could not complete all the paperwork due to problems with their computer system. However, Gunn Buick-GMC gave us a loaner vehicle to use to replace our trade-in vehicle, and delivered our new vehicle to our home the following day (a distance of some 80 miles from the dealership) where we completed all the paperwork. The delivery process and instructions that we received were very thorough, and the sales representative fully addressed all our questions concerning the new vehicle. More

i was very pleased with the salesman's attitude and the amount of information he provided on the vehicle. i also appreciated his putting me at ease and even being entertaining. i felt like i was more than amount of information he provided on the vehicle. i also appreciated his putting me at ease and even being entertaining. i felt like i was more than just another prospective buyer. i didn't feel pushed or rushed to buy and the environment inside the showroom helped to put me at ease. More