Gunn Buick GMC

Great Service was done in a timely manner, I went over the service order. No issues at this time. Steve was great waiting for me when the department was abo Service was done in a timely manner, I went over the service order. No issues at this time. Steve was great waiting for me when the department was about to close. More

Vehicle Maintenance This is the best dealership that supported my needs in purchasing the right truck when I was looking for one. They matched all the options to inclu This is the best dealership that supported my needs in purchasing the right truck when I was looking for one. They matched all the options to include a very modest price. All my regular maintenance has been performed at this dealership in a very swift but thorough process. My GMC pick-up truck always gets the perfect TCL in this department. In my 25 year experience purchasing vehicles and servicing them, this is the absolute best!! Thank you Eric Sanchez!! More

If you are looking for a no pressure dealership with friendliness and genuine concern to help you find the best vehicle for you, this is it! The entire sales staff is great and professional. Our family friendliness and genuine concern to help you find the best vehicle for you, this is it! The entire sales staff is great and professional. Our family has purchased 1 new and 2 used vehicles from Gunn BuickGMC in the past 4 months. We have worked with Luis primarilly and with Mike and Rico as well. So if you are a female concerned about car buying or service, this is the place for you. The team here is knowledgeable and helpful with your best interest at heart. More

The service dept is not what I expected if it wasnt under warranty I would never go back. They do not listen and then say they fixed it I have had my truck for 5 weeks and it has been in the shop 4 of those warranty I would never go back. They do not listen and then say they fixed it I have had my truck for 5 weeks and it has been in the shop 4 of those weeks. More

I went to the dealership for service on my Envlave in JAN13 when the check Engine light came on. After the first week of waiting for a response on what the problem was they informed me that I needed tran JAN13 when the check Engine light came on. After the first week of waiting for a response on what the problem was they informed me that I needed transmission and engine work done. I was told that to rebuild the transmission it would be 7 hours of labor. I was also told that the engine work that I needed would require 6 hours of labor. My extended warrenty company would not pay for more than $3000 of the $6000 of work for this claim to include the rental car they were suppose to cover. I informed the Service department of this and requested a Loaner Vehicle but was told that none were available. After five weekes of calling and getting excuses of we got the wrong part or I cant get the computer system to work they allowed me to use of of their Loaner Enclaves. When I recieved the call that my Enclave was ready I went to pick it up that evening. After all the paper work was dont and I gave them the 3000 out of my pocket my son and I start to drive out of the lot when I noticed that there was a large Crack in the windshield. I Backed the car up to the service department and pointed the crack to the maneger there and he told me that it wa my fault but he would speak to the management department and someone would call me the next day. That day came and went on on the following day I called to speak with the Service Manager but wa informed that he was out on Vacation and no one could help me but him so I waited till he returned the next week. I still did not hear anything so I call GM who informed me that I would have to deal with the dealer to fix the issues with the car. ( They were able to turn the check engine light off but the problems with the car are worse) When I took the car back into the Service department I was told that I would have to wait till the next week and I needed to make a appointment for my car which I did. I took the car to them at said appointment time and about noon I recieved a call informing me that the issue with the car was the battery which they would be happy to replace for me if I paid $206. I told them that I would be happy to come and get my car take it to Wal Mart and install the battery myself. When I got to the dealership after work that evening I spoke with the service manager who informed me that it was the Battery that was the problem and as far as the window I would have to take care of that on my own. Even if it was caused by them It is the customer responsibility to take care of it. He informed me that if they got in a accident wile test driving a car after repairs it is the customer who will have to take care of repairs either out of pocket or with their insurance company. I will never use this company again nor will i ever purchase another GM product as I do not agree with their treatment of the customer. More