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Gunn Buick GMC
Selma, TX
279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 279 reviews
July 26, 2018
Jacob Garcia - Salesman # 1 I feel like I found a friend in Jacob Garcia. He was anxious for me to understand all the workings in the Buick’s cockpit. He was very patient and did I feel like I found a friend in Jacob Garcia. He was anxious for me to understand all the workings in the Buick’s cockpit. He was very patient and didn’t mind going over the same thing again. He told me he would be on call anytime to answer my questions. Sure enough when I called him several days later he was right there to help. I give Jacob an A-1 rating, the best. More
by Boomer
Employees Worked With
Jacob Garcia
July 26, 2018
2018 sierra Went in there me and the wife got attended by mike help us from start to finish very helpful staff highly recommend we are very happy with the experie Went in there me and the wife got attended by mike help us from start to finish very helpful staff highly recommend we are very happy with the experience and especially our new truck thanks gunn gmc for what u do best keep up the great customer service More
by Escamilla
Employees Worked With
Richard Hernandez, Michael Carroll
July 20, 2018
Unwanted Services Used their website coupon for a $60 service to include oil, filter, tire rotation. Had to convince them the coupon was there. Got the bill and they Used their website coupon for a $60 service to include oil, filter, tire rotation. Had to convince them the coupon was there. Got the bill and they balanced my tires which I didn't authorize and charged me another $50. Every time I use this dealership service location they try to add on unwanted services. More
by BillJ
Employees Worked With
Sanchez Eric
June 22, 2018
Def issues again 3 rd time I've had def issues w/ my gmc 2500. Gunn GMC service has been great trying to service a poorly engineered system. I wish GM would take care 3 rd time I've had def issues w/ my gmc 2500. Gunn GMC service has been great trying to service a poorly engineered system. I wish GM would take care of their loyal customers and find an answer to this terrible system. More
by Truck driver
Employees Worked With
Valle II Michael
June 04, 2018
Above the rest! The customer experience is what will be that ever lasting reference of an organization. Working with Marcos Velasquez & Jerry Martinez define what cus The customer experience is what will be that ever lasting reference of an organization. Working with Marcos Velasquez & Jerry Martinez define what customer service is. In an industry where the consumer is a $, me nor my husband felt that. Gunn has earned our car buying loyalty by that of the superior representatives that represent you companies value! More
by Angtrevino
Employees Worked With
Gerardo Martinez Jr, Marco Velazquez
June 01, 2018
First Servicefor Vehicle. Responsible, efficient. Courteous, and friendly, The service personnel are very receptive to comments from the owner of the vehicle. They offer sugg Responsible, efficient. Courteous, and friendly, The service personnel are very receptive to comments from the owner of the vehicle. They offer suggestions in order to assist you in keeping you Veblen in good working order. More
by Owner 2017
Employees Worked With
Daniel Berger
May 21, 2018
Didn't fix the problem The AC in my car wasn't working,it was something electric and hard to find. They gave me a loaner meanwhile, they found the problem and they fix it, The AC in my car wasn't working,it was something electric and hard to find. They gave me a loaner meanwhile, they found the problem and they fix it, now is working just fine. I spoke too soon The AC just worked for 2 days and then stop working again. I called the service manager and left a message but didn't get a call back. More
by Laura651
Employees Worked With
Sanchez Eric, Valle II Michael
May 15, 2018
Oil Change I stopped by this dealership for an oil change late morning. Clearly they were busy and, as a result, it would be a bit of a wait (90 minutes), which I stopped by this dealership for an oil change late morning. Clearly they were busy and, as a result, it would be a bit of a wait (90 minutes), which , I was okay with waiting for. During my wait I looked at a 2018 Buick Regal and spoke with John Clancy in the Parts Department. Both the car salesman and John, actually all the personnel I interacted with during my visit were professional, friendly and courteous. My service provider indicated other critically needed repairs to my vehicle which I will be back for. My experience at this dealership was very good, I will be back. On a side note, having been directly and repeatedly lied to for fraudulent based sales driven unnecessary repairs I will NEVER go back to Cavender Buick again. Let the "Buyer Beware". More
by Led Zeppelin "Rock and Roll"
Employees Worked With
Receptionist, and Art., Steve Young, Michael Carroll, Sanchez Eric
April 03, 2018
Completely satisfied Elias in Sales and Jerry in finance are a fantastic team. I could not have had a less complicated or more satisfying experience. Less than 4 hours be Elias in Sales and Jerry in finance are a fantastic team. I could not have had a less complicated or more satisfying experience. Less than 4 hours beginning to end including trade in. More
by Choward58
Employees Worked With
Elias in internet sales, Gerardo Martinez Jr
March 20, 2018
Repair of Neglected Items I took our Yukon XL in for repair of somethings on the truck which had not been working well for awhile as well as several needed maintenance issues t I took our Yukon XL in for repair of somethings on the truck which had not been working well for awhile as well as several needed maintenance issues that had been postponed for far too long. Gunn Buick / GMC kept me well informed as to their progress with my vehicle as well as new issues that they found. I thought their thoroughness and value for the services provided is far superior to a dealership that is much closer to my house. I would not hesitate to take my vehicle to Gunn again the next time service is required. More
by TKBlitz
Employees Worked With
Daniel Berger
