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Gunn Buick GMC
Selma, TX
281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 281 reviews
July 27, 2018
Very professional. When I pulled up I was greeted Very friendly. I express the reason why I was there. I was told what was going to be done and the price that was goin When I pulled up I was greeted Very friendly. I express the reason why I was there. I was told what was going to be done and the price that was going to cost they even offered me Water. My vechile was ready on a proper time frame. Eric and Michael were very profesional, and friendly. Great customer service. More
by Barrera,2018
Employees Worked With
Sanchez Eric, Valle II Michael
July 27, 2018
Good experience Guys are very professional, it seemed like everyone in the building spoke to me and made sure I was taken care of, it’s pretty much like that every ti Guys are very professional, it seemed like everyone in the building spoke to me and made sure I was taken care of, it’s pretty much like that every time I come in!!! Definitely get the warm welcome feeling More
by Brooks757
Employees Worked With
Frank , Matthew Kosub, Daniel Berger, Steve Young, Sanchez Eric, Valle II Michael
July 26, 2018
2018 sierra Went in there me and the wife got attended by mike help us from start to finish very helpful staff highly recommend we are very happy with the experie Went in there me and the wife got attended by mike help us from start to finish very helpful staff highly recommend we are very happy with the experience and especially our new truck thanks gunn gmc for what u do best keep up the great customer service More
by Escamilla
Employees Worked With
Richard Hernandez, Michael Carroll
July 26, 2018
Jacob Garcia - Salesman # 1 I feel like I found a friend in Jacob Garcia. He was anxious for me to understand all the workings in the Buick’s cockpit. He was very patient and did I feel like I found a friend in Jacob Garcia. He was anxious for me to understand all the workings in the Buick’s cockpit. He was very patient and didn’t mind going over the same thing again. He told me he would be on call anytime to answer my questions. Sure enough when I called him several days later he was right there to help. I give Jacob an A-1 rating, the best. More
by Boomer
Employees Worked With
Jacob Garcia
July 20, 2018
Unwanted Services Used their website coupon for a $60 service to include oil, filter, tire rotation. Had to convince them the coupon was there. Got the bill and they Used their website coupon for a $60 service to include oil, filter, tire rotation. Had to convince them the coupon was there. Got the bill and they balanced my tires which I didn't authorize and charged me another $50. Every time I use this dealership service location they try to add on unwanted services. More
by BillJ
Employees Worked With
Sanchez Eric
June 22, 2018
Def issues again 3 rd time I've had def issues w/ my gmc 2500. Gunn GMC service has been great trying to service a poorly engineered system. I wish GM would take care 3 rd time I've had def issues w/ my gmc 2500. Gunn GMC service has been great trying to service a poorly engineered system. I wish GM would take care of their loyal customers and find an answer to this terrible system. More
by Truck driver
Employees Worked With
Valle II Michael
June 04, 2018
Above the rest! The customer experience is what will be that ever lasting reference of an organization. Working with Marcos Velasquez & Jerry Martinez define what cus The customer experience is what will be that ever lasting reference of an organization. Working with Marcos Velasquez & Jerry Martinez define what customer service is. In an industry where the consumer is a $, me nor my husband felt that. Gunn has earned our car buying loyalty by that of the superior representatives that represent you companies value! More
by Angtrevino
Employees Worked With
Gerardo Martinez Jr, Marco Velazquez
June 01, 2018
First Servicefor Vehicle. Responsible, efficient. Courteous, and friendly, The service personnel are very receptive to comments from the owner of the vehicle. They offer sugg Responsible, efficient. Courteous, and friendly, The service personnel are very receptive to comments from the owner of the vehicle. They offer suggestions in order to assist you in keeping you Veblen in good working order. More
by Owner 2017
Employees Worked With
Daniel Berger
May 21, 2018
Didn't fix the problem The AC in my car wasn't working,it was something electric and hard to find. They gave me a loaner meanwhile, they found the problem and they fix it, The AC in my car wasn't working,it was something electric and hard to find. They gave me a loaner meanwhile, they found the problem and they fix it, now is working just fine. I spoke too soon The AC just worked for 2 days and then stop working again. I called the service manager and left a message but didn't get a call back. More
by Laura651
Employees Worked With
Sanchez Eric, Valle II Michael
May 15, 2018
Oil Change I stopped by this dealership for an oil change late morning. Clearly they were busy and, as a result, it would be a bit of a wait (90 minutes), which I stopped by this dealership for an oil change late morning. Clearly they were busy and, as a result, it would be a bit of a wait (90 minutes), which , I was okay with waiting for. During my wait I looked at a 2018 Buick Regal and spoke with John Clancy in the Parts Department. Both the car salesman and John, actually all the personnel I interacted with during my visit were professional, friendly and courteous. My service provider indicated other critically needed repairs to my vehicle which I will be back for. My experience at this dealership was very good, I will be back. On a side note, having been directly and repeatedly lied to for fraudulent based sales driven unnecessary repairs I will NEVER go back to Cavender Buick again. Let the "Buyer Beware". More
by Led Zeppelin "Rock and Roll"
Employees Worked With
Receptionist, and Art., Steve Young, Michael Carroll, Sanchez Eric
