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Gunn Buick GMC

Selma, TX

4.2
281 Reviews

16440 Interstate 35 N

Selma, TX

78154

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Showing 281 reviews

January 02, 2019

Worst experience I've had Worst experience I have ever had with a service department to start no one answered the phone the multiple times I called I set up an appointment with More

by 2015cadillac
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank napier, Sanchez Eric
Jan 02, 2019 -

Gunn Buick GMC responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. The needs of our customers are always our top concern and have passed along your comment to our service team. In the meantime, if you would like to discuss in what ways we can improve, please reach out to us directly. You can ask for our Service Director, Jeff Gill at 210-599-5600. We'd love the opportunity to understand how we can better serve you moving forward.

January 01, 2019

2018 GMC Sierra 4x4 Jeff was awesome. Not a pushy salesman and followed up with me after the sale to ensure everything was ok. I will refer my friends in the market for More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Richard Hernandez
Jan 02, 2019 -

Gunn Buick GMC responded

Thank you! We’re glad Jeff could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 11, 2018

Worst experience ever Went to Gunn Chevrolet for simple oil change. 1.50 hours later rep comes to tell me they haven’t serviced my car. Asked if I wanted to go next door to More

by Mr Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure if the employee names
Dec 12, 2018 -

Gunn Buick GMC responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.

December 07, 2018

Sales Representative Joshua was very helpful throughout the whole process, He worked with me for over a month on helping locate the right vehicle, he is an outstanding sal More

by JQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez, Joshua Aguilar
Dec 07, 2018 -

Gunn Buick GMC responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

December 06, 2018

Excellent and courteous service from me Young Steve young was very very courteous and informative on what recalls were in the system and what other service items I needed according to the mileage More

by Esrv825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Young
Dec 06, 2018 -

Gunn Buick GMC responded

Thank you! We’re glad Steve could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 01, 2018

Couldn’t be any better! I went to this dealership for a recall on my GMC Denali. Everyone was very courteous, and the service was excellent. My experience, as always, couldn’ More

by Pam53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Young
Dec 03, 2018 -

Gunn Buick GMC responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 24, 2018

Mark Combs is the best!!! Mark Combs was more than the best in helping me find my truck!!! He searched the web and we found the one I specially wanted. He then took it to the More

by Navymannings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Combs
Nov 26, 2018 -

Gunn Buick GMC responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 12, 2018

Helpful and friendly Jake was friendly, knowledgeable, and helpful. He was prompt in providing information about the vehicles we were interested in. Richard in the finance More

by Kfbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez, Jake Diaz
Nov 14, 2018 -

Gunn Buick GMC responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 07, 2018

Completely satisfied They took down and addressed all of my concerns in a timely and courteous manner. the price was reasonable and applied military discount on top of tha More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Young
Nov 08, 2018 -

Gunn Buick GMC responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

October 26, 2018

David Villado David was very knowledgeable and informative. He answered all my questions on line first before we met in person. He went out of his way for my satis More

by Alexhrndz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sharif, David Villado
Nov 05, 2018 -

Gunn Buick GMC responded

Thank you! We’re glad David could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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