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Gunn Buick GMC
Selma, TX
285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 285 reviews
April 09, 2020
My onstar on my truck was not operable from the day I got it.I called Frank in Service they ordered the part,installed it,good to go.Thanks to Frank and the people in Service! it.I called Frank in Service they ordered the part,installed it,good to go.Thanks to Frank and the people in Service! More
by Gunner.og2006
Employees Worked With
Frank in Service
April 07, 2020
I had an awesome experience. They were very welcoming and were very nice. They worked with us through the whole process of the purchase. I was very satisfied with the dealer ship. were very nice. They worked with us through the whole process of the purchase. I was very satisfied with the dealer ship. More
by aguirrejohnny60
Employees Worked With
Bryan Long, Michael Carroll, Chad Worrel
March 20, 2020
GMC Service Outstanding Customer Service. The service representative notified me of all repairs and kept me informed of the timelines. My was serviced as noted Outstanding Customer Service. The service representative notified me of all repairs and kept me informed of the timelines. My was serviced as noted and delivered when promised. Gr8 team! More
by bowdentash
Employees Worked With
Service Rep: Frank Napier
March 06, 2020
Overall experience was good. Only compliment was it took 2 1/2 hours to complete an oil change. Dealer needs to improve on speed for this simple service that can be done by these drive in type oil change co 2 1/2 hours to complete an oil change. Dealer needs to improve on speed for this simple service that can be done by these drive in type oil change companies; ie, Jiffy Lube. More
by Izzyjim
Employees Worked With
Joseph Chelar
March 05, 2020
Bad Experience I went to cancel My extended warranty and it takes forever it’s been three months with no money back.....this is the last time that I buy a car from t I went to cancel My extended warranty and it takes forever it’s been three months with no money back.....this is the last time that I buy a car from this dealer! More
by Memo
Employees Worked With
Chris Jones, Kirsten Nelson
February 29, 2020
Gunn has the worst customer service I’ve seen in the industry. Had a warranty issue on my new truck took 2 months for a part for my grille finally came in Thursday and was told that I couldn’t get a loa industry. Had a warranty issue on my new truck took 2 months for a part for my grille finally came in Thursday and was told that I couldn’t get a loaner since they would have my truck for the weekend. Had to pitch a xxxxx to get a car. Service adviser called me to ask me what they were to do, you have my truck and parts and your calling me for advice!! Wow. So I took time to drive up there to question there Competency on there job. Advisor said part of grille had to be painted would be 2 more days, again loss of days. So they call me the next day and say my truck is ready I’m thinking this is unreal cause it takes time to paint then bake it to dry. Now I go up there to pick it up and he explains they didn’t need to paint it because the bracket was intact and was trying to save me money so nowI lose my sh:;( when he hands me a $1500 bill on a warranty issue. Best part is now I have a paint chip on bumper I will never do business with Gunn GMC and I would advise anyone to stay away. THEY ARE TERRIBLE. Sorry about the rant More
by Grishamplumbing
Employees Worked With
Luis
February 28, 2020
Great staff.. Very informative and made the process of purchasing my first vehicle in my name very smooth!!! Will return for future purchases. Thank you!!! purchasing my first vehicle in my name very smooth!!! Will return for future purchases. Thank you!!! More
by michelestoney
Employees Worked With
Bryan Long, Elias Lumpkin
February 04, 2020
My wife and I are on a long trip towing a trailer and needed an oil change on my 2018 Canyon Denali with 2.8L diesel. Gunn Buick GMC was close by our stop so I called and found out they have a “quick lu needed an oil change on my 2018 Canyon Denali with 2.8L diesel. Gunn Buick GMC was close by our stop so I called and found out they have a “quick lube” lane. I pulled up to the lube lane the next morning and was promptly met by a service advisor who efficiently took my information and directed me to a comfortable waiting area. The “free” WiFi was however marginal. Nonetheless within the hour my service advisor came to get me and check me out. I confirmed oil level was correct and was on my way. It doesn’t get any better than that. Thanks Gunn Buick GMC in the greater San Antonio TX area for superior customer service. More
by NWStever
Employees Worked With
Jonathon, Service Advisor
January 31, 2020
I went in for an oil change and tire rotation for my vehicle. This was my first time at the dealership and it was a wonderful experience. The staff are truly amazing and really go above and beyond for t vehicle. This was my first time at the dealership and it was a wonderful experience. The staff are truly amazing and really go above and beyond for their customers especially Mr. Cooper. More
by C.P
Employees Worked With
Johnathan Cooper
January 25, 2020
Joel has now sold me two cars in 6 months. Very helpful and knowledgeable. I ONLY buy from Joel Rodriguez. If he leaves, my business goes with him. and knowledgeable. I ONLY buy from Joel Rodriguez. If he leaves, my business goes with him. More
by matt_cooper09
Employees Worked With
Joel Rodriguez
