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Gunn Buick GMC
Selma, TX
281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 281 reviews
March 05, 2020
Bad Experience I went to cancel My extended warranty and it takes forever it’s been three months with no money back.....this is the last time that I buy a car from t I went to cancel My extended warranty and it takes forever it’s been three months with no money back.....this is the last time that I buy a car from this dealer! More
by Memo
Employees Worked With
Chris Jones, Kirsten Nelson
February 29, 2020
Gunn has the worst customer service I’ve seen in the industry. Had a warranty issue on my new truck took 2 months for a part for my grille finally came in Thursday and was told that I couldn’t get a loa industry. Had a warranty issue on my new truck took 2 months for a part for my grille finally came in Thursday and was told that I couldn’t get a loaner since they would have my truck for the weekend. Had to pitch a xxxxx to get a car. Service adviser called me to ask me what they were to do, you have my truck and parts and your calling me for advice!! Wow. So I took time to drive up there to question there Competency on there job. Advisor said part of grille had to be painted would be 2 more days, again loss of days. So they call me the next day and say my truck is ready I’m thinking this is unreal cause it takes time to paint then bake it to dry. Now I go up there to pick it up and he explains they didn’t need to paint it because the bracket was intact and was trying to save me money so nowI lose my sh:;( when he hands me a $1500 bill on a warranty issue. Best part is now I have a paint chip on bumper I will never do business with Gunn GMC and I would advise anyone to stay away. THEY ARE TERRIBLE. Sorry about the rant More
by Grishamplumbing
Employees Worked With
Luis
February 28, 2020
Great staff.. Very informative and made the process of purchasing my first vehicle in my name very smooth!!! Will return for future purchases. Thank you!!! purchasing my first vehicle in my name very smooth!!! Will return for future purchases. Thank you!!! More
by michelestoney
Employees Worked With
Bryan Long, Elias Lumpkin
February 04, 2020
My wife and I are on a long trip towing a trailer and needed an oil change on my 2018 Canyon Denali with 2.8L diesel. Gunn Buick GMC was close by our stop so I called and found out they have a “quick lu needed an oil change on my 2018 Canyon Denali with 2.8L diesel. Gunn Buick GMC was close by our stop so I called and found out they have a “quick lube” lane. I pulled up to the lube lane the next morning and was promptly met by a service advisor who efficiently took my information and directed me to a comfortable waiting area. The “free” WiFi was however marginal. Nonetheless within the hour my service advisor came to get me and check me out. I confirmed oil level was correct and was on my way. It doesn’t get any better than that. Thanks Gunn Buick GMC in the greater San Antonio TX area for superior customer service. More
by NWStever
Employees Worked With
Jonathon, Service Advisor
January 31, 2020
I went in for an oil change and tire rotation for my vehicle. This was my first time at the dealership and it was a wonderful experience. The staff are truly amazing and really go above and beyond for t vehicle. This was my first time at the dealership and it was a wonderful experience. The staff are truly amazing and really go above and beyond for their customers especially Mr. Cooper. More
by C.P
Employees Worked With
Johnathan Cooper
January 25, 2020
Joel has now sold me two cars in 6 months. Very helpful and knowledgeable. I ONLY buy from Joel Rodriguez. If he leaves, my business goes with him. and knowledgeable. I ONLY buy from Joel Rodriguez. If he leaves, my business goes with him. More
by matt_cooper09
Employees Worked With
Joel Rodriguez
January 23, 2020
Linda Gonzales was our salesperson, she was very professional and knowledgeable of her position. Within 20 minutes of arriving to Gunn dealership we were out test driving my car! She showed me all t professional and knowledgeable of her position. Within 20 minutes of arriving to Gunn dealership we were out test driving my car! She showed me all the features of the car and helped set up the OnStar. What a great experience we had at Gunn Buick ! I love my 2020 Red Envision ! Thank you More
by Mvordick
Employees Worked With
Linda Gonzales
December 11, 2019
Excellent service, Johnathan Cooper was superbly professional. Constantly stayed in contact with my oil change. He exllained everything in detail and updated my personal information. professional. Constantly stayed in contact with my oil change. He exllained everything in detail and updated my personal information. More
by Charlescook4214
Employees Worked With
Johnathan Cooper
December 10, 2019
Luis, had my car done within a day. Had an issue that kept happening they couldn't figure it out so he had tech go above and beyond to address and fix our issue. Thank you kept happening they couldn't figure it out so he had tech go above and beyond to address and fix our issue. Thank you More
by Melodismail
Employees Worked With
Sanchez Eric, Valle II Michael
November 27, 2019
Can’t say enough good things about the Gunn family. Real people, real employees that show their enthusiasm of being a part of the Gunn team. It’s great to know there’s still family businesses that treat the people, real employees that show their enthusiasm of being a part of the Gunn team. It’s great to know there’s still family businesses that treat their customers right More
by Victorj
Employees Worked With
Do not remember name but 5 stars
