Gunn Buick GMC

Frank Napier made sure my experience was top notch. He was very courteous, and keep me informed of my vehicle service status every step of the way, as I had several items that needed attention. When it wa was very courteous, and keep me informed of my vehicle service status every step of the way, as I had several items that needed attention. When it was determined the the service on my Yukon Denali could not be completed, and had to be keep overnight, Frank made arrangements for me to get home, as I live over 25 miles away from Gunn. Even though I purchased my vehicle from Gunn, it is quite a distance from my home and there’s several GM service centers in between my home and Gunn. I thought about getting my vehicle serviced at one of the other closer GM dealers, however because of Frank and the other members of the Gunn service department, I am glad I decided to take the drive. They took care of all my concerns and I am very satisfied with my Gunn GMC experience. More

So, took my car in for a tail light replacement that was covered under warranty. They then called and said I immediately needed lots of maintenance services. Hmmm... seemed perfect when I brought it in. Th covered under warranty. They then called and said I immediately needed lots of maintenance services. Hmmm... seemed perfect when I brought it in. They said differential fluid needs changed, just found out that is for 4 wheel drive which I used 1 time in 4 years!! So, NO... that was not needed!! They also killed my battery by letting it run. I know because the battery was checked 1 month prior and it checked out perfect. They are total scammers! I will never go back. Told me car would be ready the same day at 7. I showed up and they were closing with my car locked inside and said it was never going to be ready the same day!! Awesome communication there. More

Manny was absolutely wonderful helping us find our new GMC truck. He explained everything very well and we would definitely choose him again when buying another vehicle. GMC truck. He explained everything very well and we would definitely choose him again when buying another vehicle. More

My onstar on my truck was not operable from the day I got it.I called Frank in Service they ordered the part,installed it,good to go.Thanks to Frank and the people in Service! it.I called Frank in Service they ordered the part,installed it,good to go.Thanks to Frank and the people in Service! More

I had an awesome experience. They were very welcoming and were very nice. They worked with us through the whole process of the purchase. I was very satisfied with the dealer ship. were very nice. They worked with us through the whole process of the purchase. I was very satisfied with the dealer ship. More

GMC Service Outstanding Customer Service. The service representative notified me of all repairs and kept me informed of the timelines. My was serviced as noted Outstanding Customer Service. The service representative notified me of all repairs and kept me informed of the timelines. My was serviced as noted and delivered when promised. Gr8 team! More

Overall experience was good. Only compliment was it took 2 1/2 hours to complete an oil change. Dealer needs to improve on speed for this simple service that can be done by these drive in type oil change co 2 1/2 hours to complete an oil change. Dealer needs to improve on speed for this simple service that can be done by these drive in type oil change companies; ie, Jiffy Lube. More

Great staff.. Very informative and made the process of purchasing my first vehicle in my name very smooth!!! Will return for future purchases. Thank you!!! purchasing my first vehicle in my name very smooth!!! Will return for future purchases. Thank you!!! More