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Gunn Buick GMC

Selma, TX

4.2
278 Reviews

16440 Interstate 35 N

Selma, TX

78154

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Showing 278 reviews

July 13, 2021

Great experience! Super easy to deal with! Micheal Carroll was awesome also!! I will definitely be buying another vehicle from Gunn in the future. Prob the easiest buying experience I’ve ever had! More

by jmcinnis00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carroll
Jul 14, 2021 -

Gunn Buick GMC responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

June 07, 2021

I wrote a review earlier stating i was withholding rating on the actual repair of my vehicle until i knew if it was repaired or not I now know, short "review" took my truck to Gunn, paid 3600. plus dollars e More

by tcarder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The Service rep is not listed I believe if memory serves me correctly it was Chris.
April 17, 2021

The service rep was extremely helpful. He made every effort to hear and understand our concerns. Once the service was complete he reached out to us through both phone and text. Outstanding More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael vrba
Apr 20, 2021 -

Gunn Buick GMC responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

April 14, 2021

Very easy to work with. Great test drive and I loved how Very easy to work with. Great test drive and I loved how simple it was to purchase. Thanks to Ryan for making it a great experience! More

by fitnessbarbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sandvig
Apr 20, 2021 -

Gunn Buick GMC responded

Great to hear – Thank you for choosing Gunn!

March 19, 2021

Joseph provided awesome Customer Service. On time service rendered with no need to return due parts not being available. I love this. Well stock! We get my business again. Keep up the good work Gunn Buick/GM More

by Renã
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Mar 23, 2021 -

Gunn Buick GMC responded

Thanks for your feedback! We’re glad we were able to provide you with a great customer service experience.

March 12, 2021

Service department was clean, safe and staff is friendly. They kept me updated on the work during my wait and check out was efficient. Would recommend them highly! More

by Scottm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Aguilar
Mar 16, 2021 -

Gunn Buick GMC responded

Thanks for the positive feedback! We’re glad we could provide you with a great experience.

February 21, 2021

One of my worst experiencces ever, and I have bought multiple cars from them. They messed up the VIN entry on another buyers transaction which immediately put my vehicle in Demo mode and disconnected m More

by bmiddleton82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Moore, Michael Carroll
Mar 02, 2021 -

Gunn Buick GMC responded

We apologize for the inconvenience. It is not our intention to disappoint the customer. We would appreciate the opportunity to hear more about your experience. Please reach out at your earliest convenience.

Mar 02, 2021 -

bmiddleton82 responded

Thank you but I visited another dealer, got a great price on a new 2021 truck and completed the purchase last week. I had my financing all set up to purchase with Gunn but when management did not respond to the message I sent through their sales person I figured they did not care if they lost a customer who purchased their first vehicle from Gunn in 2001.

February 11, 2021

I went to Gunn to get my oil changed and to get a new battery for a key fob. Joey Chelar was very pleasant and efficient, and the car was returned very soon, and was even washed. The waiting room was cl More

by LaDelle Conger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chelar in the Service Department
Feb 18, 2021 -

Gunn Buick GMC responded

Thank you for your feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

February 09, 2021

Best car buying experience! No rush, no pressure, team is very friendly and accommodating. They went out of their way to ensure I got the exact vehicle I wanted. More

by stroudct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polish Pete, Joshua Aguilar
Feb 28, 2022 -

Gunn Buick GMC responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

February 04, 2021

Made an appt to have my vehicle serviced at 10:00 a.m.. Vehicle was never even looked at, no one called me to update More

by Rudyth54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale, Matthew Kosub, Daniel Berger, Steve Young, Sanchez Eric, Valle II Michael
Feb 09, 2021 -

Gunn Buick GMC responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience. We'd love the opportunity to understand how we can better serve you moving forward.

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