Gunn Buick GMC

I brought my car in at my scheduled appointment time. It took 3 hours to do a simple computer scan. It took 3 hours to do a simple computer scan. More

Outstanding customer service, friendly personality and concern to help you and your vehicle. I will continue to use Gunn GMC. concern to help you and your vehicle. I will continue to use Gunn GMC. More

From entering the dealership to driving off with our new vehicle we were overjoyed with the service. Mike C. was an amazing Salesman and it was definitely the best and easiest experience ever! No pushy Sal vehicle we were overjoyed with the service. Mike C. was an amazing Salesman and it was definitely the best and easiest experience ever! No pushy Salesmen, finance was in and out and the dealership itself was clean and welcoming! We were able to get the exact vehicle for the exact price we were willing to pay! I have bought a lot of cars but this was by far the best experience ever. Mike C. made sure that we were taken care of! Thank you Mike C. and Gunn GMC! More

I BOUGHT A 2024 SIERRA AT4, THREE MONTHS AGO AND STARTED HEARING VERY SLIGHT TAPPING SOUNG AND THOUGHT THAT SOUNDS LIKE A VALVE TAP. TOOK IT IN IMMEDIATELY, GOT HOME AND GOOGLED IT AND IT TURNS OUT THEY HAV HEARING VERY SLIGHT TAPPING SOUNG AND THOUGHT THAT SOUNDS LIKE A VALVE TAP. TOOK IT IN IMMEDIATELY, GOT HOME AND GOOGLED IT AND IT TURNS OUT THEY HAVE HAD VALVE LIFTER PROBLEMS FOR YEARS! IN FACT THERE WAS A CLASS ACTION SUIT FOR THE EXACT THING THAT CLOSED TO NEW CLAIMS IN 2022. IT HAS TAKEN THEM TREE WEEKS TO GET ME A LOANER TRUCK. THEY OFFERED A ENTERPRISE RENTAL BUT I NEED A TRUCK, THATS WHY I PAID $85 FREAKING DOLLARS FOR A GREAT TRUCK. LEFT MESSAGE FOR THE MANAGER A FEW DAYS AGO, AND NO RESPONSE. I'MSHOCKED THEY HAVN'T FIXED THE PROBLEM AFTER YEARS. SO MY BRAND NEW TRUCK NEEDS A REBUILD. IT'S NOT RIGHT. More

Took my car here for service and will NEVER take my car back her again, they have lost my business. I have only taken my car to them for service since I got it in 2021 and you would think that their techn back her again, they have lost my business. I have only taken my car to them for service since I got it in 2021 and you would think that their technicians and service advisors would look at your service record before just randomly recommending services that are not needed. Technician recommended a Rear differential service and my car is front wheel drive. So if their technician isn't competent enough to know this, how competent is he at changing the oil in my car. The worst part is, the service advisor who get's commission for any added on services didn't even talk to me and tell me about the "recommendations". I got an email to approve or deny and I was waiting at the dealership. So not only did they not talk to me, they are recommending a service that can't physically be performed on my car. Then, when you look at the multi-point inspection they mark something as "green" and no issues but yet there is a recommended service that needs "immediate attention". Well, which one is it?? I keep a spreadsheet of all the work done on my car with the date and mileage, and they are recommending a service that needs "immediate attention" but yet it was performed last time I was at the dealership two months ago for an oil change. So a service that needs to be done every 15,000 miles and was last completed two months ago and with only 4393 miles put on my car needs to be done again, really?? Spoked with the service drive manager, Luis, and all I got was "I'm sorry, the service advisor is new". WOW, way to not care. Clearly Luis doesn't seem to see a problem with clueless techs working there that don't know what they are doing. This is my car, someone could get hurt or killed due to their incompetent techs working on cars. And the fact that they have all my service records and are "recommending" services that are not needed just to line their pockets is unacceptable, even if their Service Drive manager doesn't think so. I will be filing a complaint with the BBB about this dealership, do not go here!!! More

Gunn automotive handled my service very quick and performed in a friendly and professional manor. I will definitely take my vehicle when needed. performed in a friendly and professional manor. I will definitely take my vehicle when needed. More