Back

Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

Sort by
November 19, 2022

Service was excellent Roland did a great job with my car maintenance and explained everything that needed to be done. More

by Mar I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
Nov 21, 2022 -

Gunn Acura responded

Thank you, Mar! We’re glad Roland could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 18, 2022

Great service department. Good knowledge, good personal service, good communication. Been using them for over 7 years. More

by Wendys9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla - service dept
Nov 21, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 01, 2022

We’ve always had wonderful service with Gunn. It’s easy to make an online appointment, no waiting around until a service rep acknowledges you, great waiting area, and your service rep keeps you More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason was our service. He’s very friendly and knowledgeable when describing how my car checked out and when we might need additional service in the future.
Nov 10, 2022 -

Gunn Acura responded

Michele, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

October 23, 2022

The service department is top notch. My maintainance was completed quickly and they give a ride the the store while waiting for the work to be completed. More

by Arie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse was great
Oct 27, 2022 -

Gunn Acura responded

Thanks for letting us know, Arie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 19, 2022

Great service from JT will be back again for service . Had me in and out More

by John Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jthomas
Oct 27, 2022 -

Gunn Acura responded

Thank you, John! We’re glad JT could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 27, 2022

Great service from service advisor Roland Pompa he’s a great employee he’s all tens in my book. He gives the customer the attention need for them and their vehicle plus he knows the I. And outs of the veh More

by Moeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept., Mr.Nieto,Mr. Pompa
Oct 07, 2022 -

Gunn Acura responded

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Roland not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Acura.

Oct 07, 2022 -

Moeman responded

Thank you for getting back with me and just so you know I will continue to return to Gunn service for my vehicle needs as well as spread the word. Again thank you Mr. Pompa and Mr. Nieto.👍🏽👍🏽

September 23, 2022

Gunn Acura provides excellent service. Work is done timely. The service department provides updates so you know how the work is progressing. They also alert you if they spot troubling issu More

by Jmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nose Sosa
Oct 07, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

September 23, 2022

Service provider Jesse James was excellent. He was very professional, kept me updated regarding the status of my vehicle and he explained what was found Before doing any additional work. My car More

by kerriny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse James, Setvice, 5 stars
Oct 07, 2022 -

Gunn Acura responded

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Jesse delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Acura!

September 21, 2022

Service and technicians were so professional . I am extremely satisfied . Clean waiting area made it very comfortable More

by jrausch2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
Oct 07, 2022 -

Gunn Acura responded

We are so glad to hear that! Thank you for choosing Gunn.

September 17, 2022

As usual, my Service Advisor, JT, gave me great service! He was helpful and professional. Did a fine job of explaining what work would be done, how long it would take, and what the cost would be. Also good More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT
Sep 20, 2022 -

Gunn Acura responded

Mark, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

...
8
...