Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
625 Reviews of Gunn Acura - Service Center
Sort by
February 17, 2016
Service! For 12 yrs/5 Acuras I've dealt with Gunns service dept. First Pat and now Charles the past several yrs...I could not ask for better! Their profess For 12 yrs/5 Acuras I've dealt with Gunns service dept. First Pat and now Charles the past several yrs...I could not ask for better! Their professionalism combined with competence...well, just class acts! Their customer service is the best I've ever seen in any dealership! Charles is so kind and helpful...give 'em raises!!! More
by Cart181girl
Employees Worked With
Patricia Enriquez, Charles Spencer
February 10, 2016
Best Service in Town Love Gunn Acura. I also treasure my 2004 Acura TSX. It's getting older yes but I do love it. The service department fixed some display issue in a ti Love Gunn Acura. I also treasure my 2004 Acura TSX. It's getting older yes but I do love it. The service department fixed some display issue in a timely fashion with great results. Larry Long, runs a great department there and it shows thru his service managers. Thanks Tomas C for all you did! More
by TSX Owner
Employees Worked With
Larry Long, Tomas Castillo
February 07, 2016
Quick fix Service associate was able to get me a loaner at short notice. Small repair on what I thought was going to be very bad. Very quick turn around in two Service associate was able to get me a loaner at short notice. Small repair on what I thought was going to be very bad. Very quick turn around in two days More
by Dexter
Employees Worked With
Charles Spencer
February 01, 2016
excellent The service at this location is 2nd to none. I drove my car from Ft. Worth just to have Gunn Acura service center work on my car. I trust them and the The service at this location is 2nd to none. I drove my car from Ft. Worth just to have Gunn Acura service center work on my car. I trust them and they have always been a tremendous asset when it comes to the maintenance of my vehicle. More
by 08 TL
Employees Worked With
Tomas Castillo, Judy Pritchett
February 01, 2016
service One of the reasons I bought a new RDX was because of Judy in the service department. She is terrific! She should get a raise! One of the reasons I bought a new RDX was because of Judy in the service department. She is terrific! She should get a raise! More
by WGC
Employees Worked With
Judy Pritchett
January 20, 2016
Quick service GUNN service has kept my vehicle running great ! And the service managers are always very helpful ! My place to go for outstanding service! Thank yo GUNN service has kept my vehicle running great ! And the service managers are always very helpful ! My place to go for outstanding service! Thank you ! More
by CARLOS GARCIA
Employees Worked With
Sergio Suarez
January 15, 2016
Always a 5 Star Experience!!! From the time you drive in, to the time you drive out - you are treated more like family, than a customer. Tomas always greets you with a warm smile From the time you drive in, to the time you drive out - you are treated more like family, than a customer. Tomas always greets you with a warm smile and makes sure you are in and out quickly, and always takes the time to ask about your day, your family, work, etc......... Joe always takes time to come out to say hello, inquire about the reason for the visit - very involved! This team not only takes care of business, they take care of YOU! So very appreciative to be a part of the Gunn Acura family!!! More
by Kimberly
Employees Worked With
Jose Esparza Jr, Tomas Castillo
January 14, 2016
Excellent experience it was my first visit for oil change and really I m satisfied with the service done, and I really recommend this dealership for all my friends. it was my first visit for oil change and really I m satisfied with the service done, and I really recommend this dealership for all my friends. More
by Andre
Employees Worked With
Larry Long
January 08, 2016
Battery Replacement I have always received outstanding service from Thomas (TJ), I have been dealing with TJ since my first Acura purchased in 2005. An outstanding empl I have always received outstanding service from Thomas (TJ), I have been dealing with TJ since my first Acura purchased in 2005. An outstanding employee. More
by Ron
Employees Worked With
Tomas Castillo
December 20, 2014
Going Above & Beyond I have nothing to say but positive compliments about Gunn Acura! I purchase my 2012 Acura TSX two years ago and the experience was the best but that e I have nothing to say but positive compliments about Gunn Acura! I purchase my 2012 Acura TSX two years ago and the experience was the best but that experience Did Not Stop there. As the years past I continue to get my vehicle service at Gunn Acura and I tell you, Each Time that I stop by My Service Manager, Charles Spencer, from Gunn Acura impresses me by providing THE TOP NOTCH BEST CUSTOMER SERVICE & EXPERIENCE! It's hardworking people like Charles and his service crew members that make Gunn Acura: Trustable, Dependable, and Have Loyal Customers for years to come. If you ever need service done on your vehicle I recommend for Charles Spencer to setup that appointment! He is the best and goes above & beyond for his customers! If Charles' Manager is reading this please give him a raise because he deserves every $$$$$ of it! This upcoming year I will be coming back to purchase another Acura from Gunn Acura because without a doubt this dealership knows what they are doing and values their customers. If all dealerships learn a thing or two of the values, honesty, and principles of what Gunn Acura provides then just maybe they will start to earn the trust that I long have from Peter Ing (Sales Agent), Charles Spencer (Service Manager), and Gunn Acura. Thank you for being a Leader to show other dealership how a True Dealership should be in the industry! Keep up the great work!! More
by lucytran08
Employees Worked With
Charles Spencer
