Gunn Acura - Service Center

Saturday Service for a TL Took my TL in for service for a saturday appt. i arrived late but Thomas still took my car in without delay. I asked them to look at a loose mirror a Took my TL in for service for a saturday appt. i arrived late but Thomas still took my car in without delay. I asked them to look at a loose mirror and an SRS warning light in addition to my A1 service and they took care of it in a timely manner (3hr). They were also reasonable on the price and to top it off their shuttle driver Joe gave me a ride to and from a local restaurant. Overall awesome service and people thanks! More

Took my car in for service and the experience was relaxing I like the waiting area plus the staff is very friendly. I will definitely continue to take my car there for any type of service that is needed I like the waiting area plus the staff is very friendly. I will definitely continue to take my car there for any type of service that is needed More

Best service experience Brought my ILX in , experience battery issues. Was still under warranty. Problem fixed in no time, excellent service with a car wash and vacuum to Brought my ILX in , experience battery issues. Was still under warranty. Problem fixed in no time, excellent service with a car wash and vacuum to boot, made my day! More

A1 service Oil change, tire rotation and ordering a part that is on recall. Was told it would take an hour and half. Was there for only an hour. Great service te Oil change, tire rotation and ordering a part that is on recall. Was told it would take an hour and half. Was there for only an hour. Great service team as always. More

First Rate Visit Once Again Fast, courteous, skilled, and mindful, a recent visit to Gunn Acura was once again consistently outstanding. Brendan Moura and Art Miller left no ques Fast, courteous, skilled, and mindful, a recent visit to Gunn Acura was once again consistently outstanding. Brendan Moura and Art Miller left no question unanswered. More

Great service as always I have consistently found this dealership to provide excellent customer service , estimates are spot on , the length of time completion , loaners and I have consistently found this dealership to provide excellent customer service , estimates are spot on , the length of time completion , loaners and a washed car after service is complete . Javier in service was awesome and whoever thought to put a massage therapist in the waiting room is a genius ! More

Great Experience with the Service Department My Acura RDX had a recall, Gunn paid for my rental while we waited for the parts to come in and then when the parts were in, they repaired my car the My Acura RDX had a recall, Gunn paid for my rental while we waited for the parts to come in and then when the parts were in, they repaired my car the same day and all I had to do was drive the rental to the dealership and my car was repaired, clean and waiting for me. Judy even helped move my stuff from the rental to my car. Great Experience! More

Worst experience ever This is the second post I write in less than a month. My experience with this company has been probably the worst I have ever had. I bought a car whi This is the second post I write in less than a month. My experience with this company has been probably the worst I have ever had. I bought a car which they insisted had been serviced and checked with an 85 pt check. Not only were there two lights not working and the oil of this car not been changed, but the car was smoking and burning oil only a week and a half after I bought it. Makes you think that their 85 pt check was very superficial, if at all true. They took a week and a half to diagnosed a problem that was obvious: there was a problem in the engine. They have to fix the cylinder head. They have had the car now for almost three weeks and still cannot comfirm when I will get it back. Frankly I think they are waiting for the 3 months warranty to run out, so that if I find any more problems I will not be able to claim. Even though they have had the car longer than I have since I bought it. Really this place seems like a racket. More

Judy Is Always Great Judy Pritchett is always courteous, pleasant, and very professional. I have great confidence in her. She knows the cars and has the experience to ap Judy Pritchett is always courteous, pleasant, and very professional. I have great confidence in her. She knows the cars and has the experience to apply that knowledge. She is the most reliable service writer I have ever worked with. More

Always Exceeds Expectations Judy alway has come through. This is our second Gunn purchase. We are hooked for life. What a great experience in the service department. Tom H Judy alway has come through. This is our second Gunn purchase. We are hooked for life. What a great experience in the service department. Tom H More