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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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May 12, 2023

John and Team did a great job completing all my service requests. Thank you, John and Team! More

by RDX Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
May 15, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience!

April 19, 2023

I have purchased five cars from Gunn Automotive- I feel that speaks for itself. The company is well run. I love having my salesman there for all my purchases- he is great. More

by mw9727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Pompa-Service Department - Very good
Apr 19, 2023 -

Gunn Acura responded

MW9727, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

April 15, 2023

Always give me excellent service all the staff is always so friendly and respectful and never fail to meet expectations! More

by Kassandra3552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from the service department helped me out this time and was very friendly and helpful!
Apr 17, 2023 -

Gunn Acura responded

Thank you for your 5-star review! We appreciate your business and look forward to welcoming you back to Gunn Acura!

April 08, 2023

Great service and customer service. Everything was explained and done in a timely matter. Great service More

by mbustos4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Apr 10, 2023 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 07, 2023

Received prompt, courteous, and efficient service from the time of my arrival,from Carla, to departure after completion of needed mechanical work. More

by jpkowat@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 10, 2023 -

Gunn Acura responded

Thank you! We’re glad Carla could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 07, 2023

Roland always takes care of both of my acuras with care. Service is always the best More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
Apr 10, 2023 -

Gunn Acura responded

Thank you, Steve! We’re glad Roland could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

March 20, 2023

“The service at this dealership has always been excellent. The wait time is minimal with an appointment. The staff and service advisor Brandon were very knowledgeable, friendly and helpful. They ne More

by Sandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor: Brandon
Mar 22, 2023 -

Gunn Acura responded

Thanks for letting us know, Sandar. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 21, 2023

Great quality and professional staff, def recommend as a business you can trust. Will use them to also purchase my next car for sure. More

by S.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason at service was great! Five stars
Feb 21, 2023 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Acura !

February 16, 2023

Very professional and excellent service dept. They worked promptly on my vehicle and kept me updated with my car. More

by tejsel09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Feb 17, 2023 -

Gunn Acura responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Acura.

January 28, 2023

Good and wonderful place to take my car for service, they always make me feel like at home More

by marlenyfernandez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 31, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

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