Gunn Acura - Service Center

Wonderful Service and People First of all, let me say I love my 2012 Acura TL! The dealership awesome and professional. My sales experience was very laid back, Frank was patient First of all, let me say I love my 2012 Acura TL! The dealership awesome and professional. My sales experience was very laid back, Frank was patient and knowledgeable, smooth buying of the car. He even sends a birthday email occasionally which is nice. The service department is exceptional. I had Judy for a short period of time, she was great. My current Service Advisor since then has been Charles. He explains everything to me on what is needed, works with my schedule, very courteous, pleasant, and listens. My car is well taken care of (mostly regular maintenance, my car gives me little else to fix!) Always comes back to me with a wash and vacuum which is an extra plus. The wait room, if staying for car, is clean and usually has snacks and drinks, coffee in the morning, and television to watch. Everyone is nice. Great place to buy and service a car, Love Gunn Acura. More

GUNN ACURA'S SERVICE My wife and I are new to San Antonio. We recently took our 1999 Acura Integra in for service. The employees treated us with excellent service. When ar My wife and I are new to San Antonio. We recently took our 1999 Acura Integra in for service. The employees treated us with excellent service. When are in the markett for a new care, we most likely buy from this dealership. William Harper More

Judy is a Super Star! Judy Pritchett is the ONLY Service Manager in my opinion. Ever since Pat Enriquez unceremoniously disappeared, Judy is the only Service Manager that i Judy Pritchett is the ONLY Service Manager in my opinion. Ever since Pat Enriquez unceremoniously disappeared, Judy is the only Service Manager that is comparable to Pat in terms of customer service. She's personable, efficient and thorough, and doesn't try to upsale us with stuff we don't need and keeps service costs reasonable. We've had some interactions with a couple of the other current Service Managers and let's just say, if Judy isn't available, we'll likely trek to Austin to service our cars. More

Acura MDX From the excellent experience of purchasing this vehicle to the outstanding experiences I had with their service department I highly recommend this de From the excellent experience of purchasing this vehicle to the outstanding experiences I had with their service department I highly recommend this dealership!! More

Efficient and professional Carla was professional and helpful during the maintenance of my RDX. She quickly checked me in, gave me useful information and asked pertinent questi Carla was professional and helpful during the maintenance of my RDX. She quickly checked me in, gave me useful information and asked pertinent questions. Service was timely and excellent. I will continue to bring my RDX for maintenance checks. More

Customer Service Charles is a superb communicator and very patient/kind. I witnessed him defusing another customer so graciously. My husband and I request Charles for Charles is a superb communicator and very patient/kind. I witnessed him defusing another customer so graciously. My husband and I request Charles for service every visit, placing great trust in him. More

Excellent professional service Charles Spencer has been my contact for service for few years. I have found him to be very efficient and friendly. He pays attention to details and Charles Spencer has been my contact for service for few years. I have found him to be very efficient and friendly. He pays attention to details and explains clearly the needed services.. He is the reason I keep going back to Gunn Acura More

Customer Service Carla was very professional. She explained what services would be performed and how long it would take. She was spot on with the time and that include Carla was very professional. She explained what services would be performed and how long it would take. She was spot on with the time and that included a car wash. The waiting area was comfortable and quite. I had a service coupon, so I felt I got good value for my time and money. More

Always great service Thank you again for great service! This is one of the reasons I bought another Acura. Besides have a great car that never needs repairs, the service c Thank you again for great service! This is one of the reasons I bought another Acura. Besides have a great car that never needs repairs, the service center is a pleasure to deal with. Carla was so helpful, keeping me informed. Every time I take in my car, I'm treated like a loyal customer. More

Excellent Service I've been going to Acura for my car maintenance/service since I purchased my car 3 years ago. I had been assisted by others before whom all did an ex I've been going to Acura for my car maintenance/service since I purchased my car 3 years ago. I had been assisted by others before whom all did an excellent job until Charles assisted me one day. I've been going to him since. He's nice, courteous, knowledgeable and I trust his judgment, always making sure my car is in good shape. Even when I had an emergency repair I had to take care of at the last minute, I was able to count on him to get it done quickly. I will continue to go to Charles and would definitely recommend him and GUNN Acura to others. More