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Gunn Acura - Service Center

San Antonio, TX

4.8
627 Reviews

627 Reviews of Gunn Acura - Service Center

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February 22, 2017

Fast service I took my car in for an oil change and it was completed in under an hour. Great customer service! I will definitely be back. More

by kiko2730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Esparza Jr
February 21, 2017

Charles Service Department Charles was extra professional and extra courteous. I had two visits with him within one week... I hope to be serviced by Charles every time. More

by Kyk3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
February 07, 2017

Service Visit I had my Acura TLX serviced and I was most satisfied with my visit. I was doubtful about taking it in for the oil change since you always hear about More

by palacyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Moura
February 01, 2017

Accurate appointment with accurate information. Mr. Spencer did a very good job of respecting my work schedule and provided accurate information about what was needed to overcome maintenance issues. More

by ronald65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
January 30, 2017

HORRIBLE Today was the second visit to Gunn Acura service and I promise there will NOT be a third time! Each visit had two simple service items-oil change, rep More

by Gopher80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moura and Baxter
January 26, 2017

Excellent Service Timing Belt, Spark Plugs, Water Pump etc. As always, the Gunn Acura Service Dept. did a great job! With this major service, i.e. Timing belt, Water Pump, Spark Plugs, Serpentine Belt and regu More

by Milhous451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Lewis, Greg Baxter
January 18, 2017

Joe Esparza - Assistant Service Director Joe and his team did a fabulous job once again! I was in the area last week and came by the dealership to get information on the B123 service package More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Suarez, Jose Esparza Jr
January 11, 2017

Great service. Charles is the best!!! Never let him leave! He is very thorough and knows his stuff! I will always recommend him! In fact in all my driving years I More

by Cart181girl
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
January 04, 2017

2014 MDX Advance B1 service and annual Safety Inspection Ms Sandy Lewis was our service representative (she replaced Judy Pritchett)...very professional...kept us informed on all required tasks; covered the More

by Guy69
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Lewis
November 09, 2016

Always Professional and Courteous Charles Spencer is fantastic. I would highly recommend this service center for any issue your vehicle may have. Charles has been my preferred represe More

by Cw77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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