Gunn Acura - Service Center

Service Visit I had my Acura TLX serviced and I was most satisfied with my visit. I was doubtful about taking it in for the oil change since you always hear about I had my Acura TLX serviced and I was most satisfied with my visit. I was doubtful about taking it in for the oil change since you always hear about up pricing. But this was not case. Highly recommend Gunn Acura in San Antonio and my Service Consultant Brendan Moura More

Accurate appointment with accurate information. Mr. Spencer did a very good job of respecting my work schedule and provided accurate information about what was needed to overcome maintenance issues. Mr. Spencer did a very good job of respecting my work schedule and provided accurate information about what was needed to overcome maintenance issues. He was courteous and professional with every phase of the scheduled vehicle maintenance, repairs and multipoint inspection. Mr Spencer made the visit as pleasant as it could be. Ronald More

HORRIBLE Today was the second visit to Gunn Acura service and I promise there will NOT be a third time! Each visit had two simple service items-oil change, rep Today was the second visit to Gunn Acura service and I promise there will NOT be a third time! Each visit had two simple service items-oil change, replace battery terminal; oil change and state inspection. They allegedly did the oil changes, but now I have little faith they even did that! Never looked at the battery terminal and never did the inspection albeit noted on the service write up! More

Excellent Service Timing Belt, Spark Plugs, Water Pump etc. As always, the Gunn Acura Service Dept. did a great job! With this major service, i.e. Timing belt, Water Pump, Spark Plugs, Serpentine Belt and regu As always, the Gunn Acura Service Dept. did a great job! With this major service, i.e. Timing belt, Water Pump, Spark Plugs, Serpentine Belt and regular service, all was done quickly and professionally. A small hiccup, on the oil change, conventional oil used, instead of the Full Synthetic I've been using for the last several years was made right with a new filter and correct oil. Hats off to the great Service Dept. at Gunn Acura. Thanks and regards, Richard J. Sutton More

Joe Esparza - Assistant Service Director Joe and his team did a fabulous job once again! I was in the area last week and came by the dealership to get information on the B123 service package Joe and his team did a fabulous job once again! I was in the area last week and came by the dealership to get information on the B123 service package for my 2014 RDX. By chance, I ran into Joe. I told him what work I had already completed myself on the service package and what still needed to be done. Joe carefully explained my options which included having the work done immediately and completed within the next 90 minutes. I agreed because Joe's plan fit perfectly into my schedule for that day. Joe explained the scenario to the Service Advisor, Sergio Suarez, who quickly took my RDX to the Technician for servicing. All the work was successfully completed in under 90 minutes and I was on my way. I was very pleased and impressed by the way Joe and his team took care of my needs. Congratulations to all of them! More

Great service. Charles is the best!!! Never let him leave! He is very thorough and knows his stuff! I will always recommend him! In fact in all my driving years I Charles is the best!!! Never let him leave! He is very thorough and knows his stuff! I will always recommend him! In fact in all my driving years I've never had another service guy show such interest and enthusiasm! More

2014 MDX Advance B1 service and annual Safety Inspection Ms Sandy Lewis was our service representative (she replaced Judy Pritchett)...very professional...kept us informed on all required tasks; covered the Ms Sandy Lewis was our service representative (she replaced Judy Pritchett)...very professional...kept us informed on all required tasks; covered the complete service invoice...could not have asked for more. More

Always Professional and Courteous Charles Spencer is fantastic. I would highly recommend this service center for any issue your vehicle may have. Charles has been my preferred represe Charles Spencer is fantastic. I would highly recommend this service center for any issue your vehicle may have. Charles has been my preferred representative for over 3 years and I always know I can trust him to take care of my cars while giving me sound recommendations. It's always a pleasure to work with him and he is by far the BEST service rep that I have ever dealt with in 17 yeasts of owning Acura vehicles. More

A12 Service As always, the customer service was excellent. I truly appreciate the honesty of not charging me for filters I didn't need even though they were part As always, the customer service was excellent. I truly appreciate the honesty of not charging me for filters I didn't need even though they were part of the inspection. I would not have known the difference. That's why I've been a loyal customer for more than 20 years. More

Satisfied customer Charles Spencer reminded me about the airbag recall, accommodated my schedule to replace them and then identified an issue with my battery that they r Charles Spencer reminded me about the airbag recall, accommodated my schedule to replace them and then identified an issue with my battery that they replaced.while I waited. Thank you for your concern over my family's safety. More