625 Reviews of Gunn Acura - Service Center
oil change Always happy with the service at Acura. Charles worked me in with no problem as I have has health problems and he helped me get my car in so I could Always happy with the service at Acura. Charles worked me in with no problem as I have has health problems and he helped me get my car in so I could still make my Dr appt More
Service Excellent customer service. Served in timely manner. Staff is friendly. Nice waiting area. Professional and courteous staff. A Excellent customer service. Served in timely manner. Staff is friendly. Nice waiting area. Professional and courteous staff. Appointments time are workable around a busy service. More
Service experience I appreciate Charles Spencer's service and attitude. I won't willingly see anyone other service representative. He is friendly, helpful and always exc I appreciate Charles Spencer's service and attitude. I won't willingly see anyone other service representative. He is friendly, helpful and always exceeds expectations. More
Customer Service The employees at Gunn Acura are friendly & courteous. They made sure that my car needs were met. Charles has always kept me informed what work needed The employees at Gunn Acura are friendly & courteous. They made sure that my car needs were met. Charles has always kept me informed what work needed to be done while I waited in the lobby. Very impressed with the way they take care of the customer's needs. More
Will be an Acura customer for life! I've been an Acura customer for over 10 years, and a Gunn Honda customer for several years before that. Their service is always on time and as-promis I've been an Acura customer for over 10 years, and a Gunn Honda customer for several years before that. Their service is always on time and as-promised! I simply would not go anywhere else! More
Christian was great and made sure he covered every detail Took car in for service and the experience was amazing. Christian covered every detail and handled the experience first class. The only suggestion is Took car in for service and the experience was amazing. Christian covered every detail and handled the experience first class. The only suggestion is to open up the private work area to customers since I often come during work hours and need a private space to work. Could also replenish snacks since theee was only on package of crackers left. More
Charles Spencer is the tops when it comes to your staff I have other choices in regards to servicing my 2005 Acura TL, some of them less expensive. I keep coming back for the service and more importantly fo I have other choices in regards to servicing my 2005 Acura TL, some of them less expensive. I keep coming back for the service and more importantly for how Charles Spencer treats me as a customer. I always feel that I'm the only one he is there to service, he is always professional, courteous and very informative. You need to know that he is one of the main reasons I keep coming back!!! The mechanics are also great but I don't have the opportunity to see them face-to-face. Charles always explains the process, service, cost, etc. in detail and in language that I can understand. Way to go Gunn Acura in keeping him on staff. Mary Jean Hernandez More
Christian in Service Excellent customer service Christian let me know what my car needed, worked with me on a day for a loaner car, was more than pleasant, kept his word, fixed my car and had it rea Christian let me know what my car needed, worked with me on a day for a loaner car, was more than pleasant, kept his word, fixed my car and had it ready on time, and made me feel like I had his total attention and care. More
Fast service I took my car in for an oil change and it was completed in under an hour. Great customer service! I will definitely be back. I took my car in for an oil change and it was completed in under an hour. Great customer service! I will definitely be back. More
Charles Service Department Charles was extra professional and extra courteous. I had two visits with him within one week... I hope to be serviced by Charles every time. Charles was extra professional and extra courteous. I had two visits with him within one week... I hope to be serviced by Charles every time. More