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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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May 31, 2017

Great service Always a good experience for me at gun Acura. Very knowledgeable staff and overall pleasant interaction. Waiting area is comfortable and loaner car wa More

by Rrforey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
May 28, 2017

Charles was great I have bought 2 cars at gunn Acura over the last 10 years as well as do all the service there. Charles has been the best and most knowledgeable servi More

by Prossmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Spencer
May 28, 2017

Simply Excellent Charles is excellent! He handled all my service very professionally! Thanks, excellent people skills from all! Charles assisted with same day late ev More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
May 27, 2017

Acura review The advisor was attentive and kept me abreast of my car. I was offered a massage while I waited. And I found it relaxing. Love the coffee machine. More

by Mdxowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
May 24, 2017

Battery issues Wonderful service from beginning to end. From calling to schedule to explaining all the issues at hand, Martin was very professional and knowledgeable More

by Gus Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
May 09, 2017

Gunn Service Department I have been a customer at Gunn Acura for over 8 years and the people within the service department have always been great. Will continue to get my Ac More

by AHarpel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
May 08, 2017

Everything was fine this time After my past 2 service appointments in 2016 and prior went terribly, I almost traded in my car for another manufacturer, but I love my Acura MDX. For More

by LilMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 08, 2017

good service The customer service was excellent. Once I pulled on the lot someone came and greeted me. The wait was longer than I anticipated but what I needed don More

by TL84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Trevino
May 05, 2017

9 yr customer- great service Usually great service when I take my car for anything. Took car in for oil change and when I picked up car during my lunch hour, they couldn't find my More

by VeronicaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Blake and dwain?
May 05, 2017

Recall I went in for a recall service and the staff was knowledgeable and courteous! The complimentary car wash was an unexpected fine gesture! Marty made i More

by 2010 Acura
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty
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