626 Reviews of Gunn Acura - Service Center
Great service Always a good experience for me at gun Acura. Very knowledgeable staff and overall pleasant interaction. Waiting area is comfortable and loaner car wa Always a good experience for me at gun Acura. Very knowledgeable staff and overall pleasant interaction. Waiting area is comfortable and loaner car was great too. More
Charles was great I have bought 2 cars at gunn Acura over the last 10 years as well as do all the service there. Charles has been the best and most knowledgeable servi I have bought 2 cars at gunn Acura over the last 10 years as well as do all the service there. Charles has been the best and most knowledgeable service tech I have worked with. Andrew sold be both my cars and I will be buying a new one from him in the next 6-12 months Paul Rossmeier More
Simply Excellent Charles is excellent! He handled all my service very professionally! Thanks, excellent people skills from all! Charles assisted with same day late ev Charles is excellent! He handled all my service very professionally! Thanks, excellent people skills from all! Charles assisted with same day late evening service without an appointment! More
Acura review The advisor was attentive and kept me abreast of my car. I was offered a massage while I waited. And I found it relaxing. Love the coffee machine. The advisor was attentive and kept me abreast of my car. I was offered a massage while I waited. And I found it relaxing. Love the coffee machine. More
Battery issues Wonderful service from beginning to end. From calling to schedule to explaining all the issues at hand, Martin was very professional and knowledgeable Wonderful service from beginning to end. From calling to schedule to explaining all the issues at hand, Martin was very professional and knowledgeable. Gunn accura never lets me down More
Gunn Service Department I have been a customer at Gunn Acura for over 8 years and the people within the service department have always been great. Will continue to get my Ac I have been a customer at Gunn Acura for over 8 years and the people within the service department have always been great. Will continue to get my Acura(s) services there. More
Everything was fine this time After my past 2 service appointments in 2016 and prior went terribly, I almost traded in my car for another manufacturer, but I love my Acura MDX. For After my past 2 service appointments in 2016 and prior went terribly, I almost traded in my car for another manufacturer, but I love my Acura MDX. Fortunately for this last service appointment, things went much better, but I didn't ask for a loaner car like I had in the past, mainly because previously despite having scheduled one and confirming it hours before I brought in my vehicle I'd be disappointed because I'd be told 'we just loaned out the last one,' leaving me no option but to come back another day. So this time everything went well, but I do feel I was conditioned to not expect a loaner when scheduling, so I didn't bother with trying to get one. I'll have to see what happens in the future... hoping for the best. More
good service The customer service was excellent. Once I pulled on the lot someone came and greeted me. The wait was longer than I anticipated but what I needed don The customer service was excellent. Once I pulled on the lot someone came and greeted me. The wait was longer than I anticipated but what I needed done was time consuming. Marty was really nice and knowledgeable. More
9 yr customer- great service Usually great service when I take my car for anything. Took car in for oil change and when I picked up car during my lunch hour, they couldn't find my Usually great service when I take my car for anything. Took car in for oil change and when I picked up car during my lunch hour, they couldn't find my paperwork or my car so I waited for almost 30 minutes. They also forgot to fix my glove box so when I called to complain, Christian was more then apologetic and went above and beyond to rectify the situation. Charles is also a great service advisor, he's helped me in the past many times! Will request him in the future. More
Recall I went in for a recall service and the staff was knowledgeable and courteous! The complimentary car wash was an unexpected fine gesture! Marty made i I went in for a recall service and the staff was knowledgeable and courteous! The complimentary car wash was an unexpected fine gesture! Marty made it easy for me to navigate what a recall entails. More