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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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June 02, 2018

Service My car was making a loud noise and Javier was able to diagnose it. I was able to get a loaner and get my car fixed. Thank you More

by Mdxowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 31, 2018

Fast and friendly Service department took care of my car needs in a timely manner. The waiting area was boring and uncomfortable. I would like to be given discount of More

by Janet
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 06, 2018

Javier Service Rep Very happy with Javier and the service dept. He was very personable and communicated all recommendations and the cost in an easy to understand manner. More

by Car guy 45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 01, 2018 -

Gunn Acura responded

Thanks for your review and for choosing our service dept. We really appreciate it!

March 20, 2018

Air bag recall and service I worked with Andreas to have my car serviced for the first time at Gunn Acura. He was professional, friendly, and helpful. He made sure things went s More

by Layacura7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas
May 01, 2018 -

Gunn Acura responded

Thank you for sharing your experience with us. We appreciate you choosing Gunn.

February 27, 2018

Great customer service at the Service Center I was very pleased with the Sevice center staff and on particular with Joe Esparza. He was very accomodating and made me feel ie a valued customer. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Esparza Jr
May 01, 2018 -

Gunn Acura responded

We're so glad our service department was able to take great care of you. Thanks for coming in and hope to see you again.

February 11, 2018

Service My service advisor, Charles, has always been there to help me when I had my TSX and now my RDX. The service I get is one of the reasons that I have st More

by Acura lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
May 01, 2018 -

Gunn Acura responded

Thank you for sharing your experience with us!

February 10, 2018

Consistently Courteous, Timely, and Professional Another top quality job by the Gunn Acura service department. Charles Spencer always provides outstanding service, and he does so with a very positiv More

by B Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
May 01, 2018 -

Gunn Acura responded

Thanks so much for your review, we appreciate your business.

February 06, 2018

Great quality work- friendly service! Because ACURA Service is the best! When I call in advance they are able to provide a loaner car so my day won’t be interrupted by having to wait for More

by Acuragirl1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
February 04, 2018

Service Javier was great! He kept me informed and took care of my car. I had a loaner. He helped me with my car seats from Car to loaner. More

by Sarah123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
February 01, 2018

Service Ken provided great customer service and is very knowledgeable. I would recommend Ken Torres to my family and friends who own Acuras. Thank you Ken! More

by MelHick
Recommend Dealer
Yes
Employees Worked With
Ken Torres
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