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Gunn Acura - Service Center

San Antonio, TX

4.8
631 Reviews

631 Reviews of Gunn Acura - Service Center

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July 21, 2018

engine light came on Greeted nicely no wait. Utilized shuttle to get back to work. From work I called to check on status. Got my son to drop me off & wait for it. Found ou More

by garza,diane3154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 19, 2018

Gunn Acura dealership did a wonderful job taking care my car I would like to thank Ms. Sandy Lewis by taking good care of my RDX. I’m so greatful all the hard work and she did a wonderful job by explaining ever More

by Patty O’Neill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Sandy Lewis.
Aug 29, 2018 -

Gunn Acura responded

Thank you! We’re glad Sandy could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

July 18, 2018

Awesome! Jack went out of his way to make things right. Brandon followed up with the maintenance scheduling. Received my vehicle earlier than expected. Awesome More

by R.Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon & Jack
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 17, 2018

Excellent prompt service. I have purchased 3 cars from Gunn and have been treated fairly and professionally each time. I thought we’re given a fair price for the car and our tr More

by Cag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Decature Tounsel Jr, Kenneth Torres, Stephen Payne
Aug 29, 2018 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 06, 2018

Thorough Service I can trust I purchase cars by the reputation of the service department. I only let the dealer work on my car. Gunn Acura came highly rated and I’ve grown to trus More

by Marla13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
Aug 29, 2018 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 02, 2018

Service My car was making a loud noise and Javier was able to diagnose it. I was able to get a loaner and get my car fixed. Thank you More

by Mdxowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 31, 2018

Fast and friendly Service department took care of my car needs in a timely manner. The waiting area was boring and uncomfortable. I would like to be given discount of More

by Janet
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 06, 2018

Javier Service Rep Very happy with Javier and the service dept. He was very personable and communicated all recommendations and the cost in an easy to understand manner. More

by Car guy 45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 01, 2018 -

Gunn Acura responded

Thanks for your review and for choosing our service dept. We really appreciate it!

March 20, 2018

Air bag recall and service I worked with Andreas to have my car serviced for the first time at Gunn Acura. He was professional, friendly, and helpful. He made sure things went s More

by Layacura7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas
May 01, 2018 -

Gunn Acura responded

Thank you for sharing your experience with us. We appreciate you choosing Gunn.

February 27, 2018

Great customer service at the Service Center I was very pleased with the Sevice center staff and on particular with Joe Esparza. He was very accomodating and made me feel ie a valued customer. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Esparza Jr
May 01, 2018 -

Gunn Acura responded

We're so glad our service department was able to take great care of you. Thanks for coming in and hope to see you again.

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