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Gunn Acura - Service Center

San Antonio, TX

4.8
631 Reviews

632 Reviews of Gunn Acura - Service Center

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September 04, 2018

The service you expect from Acura Quick turn (< 1 hour) for oil and transmission fluid on a holiday. Waiting area has the right amount of what you want—coffee/latte machine, fresh donu More

by TexasRSX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B Saenz
Sep 11, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 01, 2018

Customer service at its finest I purchased my vehicle 2 1/2 years ago and they only place that services my vehicle is Gunn Acura. Their customer service, their staff, the cleanlines More

by Natalie8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Zibakalam
Sep 11, 2018 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 26, 2018

Polite, Professional and Friendly Service I showed up for my 10am reservation I made online through the GUNN Acura dealership. This is our 3rd Acura in the family. Brandon greeted me and was v More

by Bulldod#5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz, Frank Sumadi
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 24, 2018

Fantastic Absolutely satisfied with my experience at Gunn Acura , y’all solved my issues within a matter of hours and didn’t charge me an arm and a leg . I’d de More

by Snunez82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Aug 29, 2018 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

August 20, 2018

Service I always have a very positive experience when my car is serviced at Acura. Brandon was great and came in during the inspection to tell me there were a More

by Tdunk62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 20, 2018

Acura Service Superb service and attention to detail as always.I have been an Acura owner since 2005 and I have been consistently pleased with the service provided More

by Loyal Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 04, 2018

B1 Service Gunn Acura has always been attentive, prompt and accommodating whenever I bring my auto in to be serviced. I especially like that they do not push un More

by RA from SATX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 02, 2018

First service This was our first service on our MDX. we had a coupon for an oil change at $19.99 and a complementary tire rotation. We found out that we could not u More

by Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.

July 22, 2018

Great service in a timely manner. That car after washing looked brand new! They were courteous and knowledgeable I’ll be going back next time service light comes More

by Jane2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 21, 2018

Excellent maintenance service I was very pleased with the service from scheduling an appointment to the maintenance. Brandon explained the service to me fully and kept me informed More

by Raul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 29, 2018 -

Gunn Acura responded

Thank you! We’re glad Brandon could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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