632 Reviews of Gunn Acura - Service Center
The service you expect from Acura Quick turn (< 1 hour) for oil and transmission fluid on a holiday. Waiting area has the right amount of what you want—coffee/latte machine, fresh donu Quick turn (< 1 hour) for oil and transmission fluid on a holiday. Waiting area has the right amount of what you want—coffee/latte machine, fresh donuts/fruit, granola bars and the right amount of quiet space adjacent to the larger TV viewing area. You get what you pay for in knowledge of staff, customer service, and peace of mind knowing they won’t leave your oil pan or interior in worse shape than when it came in compared to those “quick” and “jiffy” establishments. Complimentary car wash/vacuum is nice, too. More
Customer service at its finest I purchased my vehicle 2 1/2 years ago and they only place that services my vehicle is Gunn Acura. Their customer service, their staff, the cleanlines I purchased my vehicle 2 1/2 years ago and they only place that services my vehicle is Gunn Acura. Their customer service, their staff, the cleanliness of their establishment is superb. They cater to the customer and and ensure they have a pleasant experience. That’s the way to build customer loyalty. Great job! More
Polite, Professional and Friendly Service I showed up for my 10am reservation I made online through the GUNN Acura dealership. This is our 3rd Acura in the family. Brandon greeted me and was v I showed up for my 10am reservation I made online through the GUNN Acura dealership. This is our 3rd Acura in the family. Brandon greeted me and was very polite, professional and friendly. He explained in detail the Service1A I was getting and explained how to save the most with the coupons I brought in that were emailed to me. I enjoyed the fresh coffee and munchies in the nice waiting room and my wife’s car came out shiny and clean with a detailed multi point inspection too. No problems and no worries thanks to GUNN! More
Fantastic Absolutely satisfied with my experience at Gunn Acura , y’all solved my issues within a matter of hours and didn’t charge me an arm and a leg . I’d de Absolutely satisfied with my experience at Gunn Acura , y’all solved my issues within a matter of hours and didn’t charge me an arm and a leg . I’d definitely come back and recommend this dealership . Thank you Dale ! More
Service I always have a very positive experience when my car is serviced at Acura. Brandon was great and came in during the inspection to tell me there were a I always have a very positive experience when my car is serviced at Acura. Brandon was great and came in during the inspection to tell me there were a couple of filters that was dirty that I had replaced. I really appreciate the attention the service technicians provides. More
Acura Service Superb service and attention to detail as always.I have been an Acura owner since 2005 and I have been consistently pleased with the service provided Superb service and attention to detail as always.I have been an Acura owner since 2005 and I have been consistently pleased with the service provided at all Acura dealerships. However, the extent of my experience has been with Gunn Acura and I am always completed satisfied. More
B1 Service Gunn Acura has always been attentive, prompt and accommodating whenever I bring my auto in to be serviced. I especially like that they do not push un Gunn Acura has always been attentive, prompt and accommodating whenever I bring my auto in to be serviced. I especially like that they do not push unnecessary service “needs.” More
First service This was our first service on our MDX. we had a coupon for an oil change at $19.99 and a complementary tire rotation. We found out that we could not u This was our first service on our MDX. we had a coupon for an oil change at $19.99 and a complementary tire rotation. We found out that we could not use 2 coupons??? So the rotation and oil change ended up costing us about $45,00. This is misleading to say the least. Other than warranty, we won’t be back for service . More
Great service in a timely manner. That car after washing looked brand new! They were courteous and knowledgeable I’ll be going back next time service light comes in a timely manner. That car after washing looked brand new! They were courteous and knowledgeable I’ll be going back next time service light comes on! More
Excellent maintenance service I was very pleased with the service from scheduling an appointment to the maintenance. Brandon explained the service to me fully and kept me informed I was very pleased with the service from scheduling an appointment to the maintenance. Brandon explained the service to me fully and kept me informed as to the progress. The waiting time was minimal. I had asked that specialty plates we installed and they were. The waiting area was comfortable and well-stocked with a variety of goodies. Overall I was highly pleased with excellent service and reasonable price. More