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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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August 04, 2018

B1 Service Gunn Acura has always been attentive, prompt and accommodating whenever I bring my auto in to be serviced. I especially like that they do not push un More

by RA from SATX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 02, 2018

First service This was our first service on our MDX. we had a coupon for an oil change at $19.99 and a complementary tire rotation. We found out that we could not u More

by Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.

July 22, 2018

Great service in a timely manner. That car after washing looked brand new! They were courteous and knowledgeable I’ll be going back next time service light comes More

by Jane2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 21, 2018

Excellent maintenance service I was very pleased with the service from scheduling an appointment to the maintenance. Brandon explained the service to me fully and kept me informed More

by Raul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 29, 2018 -

Gunn Acura responded

Thank you! We’re glad Brandon could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

July 21, 2018

Oil change, maintenance check Fast, efficient service. The service representative was very friendly and professional. I Always go to Acura for service. This is my third Acura. Wi More

by Clspeech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
Aug 29, 2018 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 21, 2018

engine light came on Greeted nicely no wait. Utilized shuttle to get back to work. From work I called to check on status. Got my son to drop me off & wait for it. Found ou More

by garza,diane3154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 19, 2018

Gunn Acura dealership did a wonderful job taking care my car I would like to thank Ms. Sandy Lewis by taking good care of my RDX. I’m so greatful all the hard work and she did a wonderful job by explaining ever More

by Patty O’Neill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Sandy Lewis.
Aug 29, 2018 -

Gunn Acura responded

Thank you! We’re glad Sandy could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

July 18, 2018

Awesome! Jack went out of his way to make things right. Brandon followed up with the maintenance scheduling. Received my vehicle earlier than expected. Awesome More

by R.Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon & Jack
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 17, 2018

Excellent prompt service. I have purchased 3 cars from Gunn and have been treated fairly and professionally each time. I thought we’re given a fair price for the car and our tr More

by Cag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Decature Tounsel Jr, Kenneth Torres, Stephen Payne
Aug 29, 2018 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 06, 2018

Thorough Service I can trust I purchase cars by the reputation of the service department. I only let the dealer work on my car. Gunn Acura came highly rated and I’ve grown to trus More

by Marla13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
Aug 29, 2018 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

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