626 Reviews of Gunn Acura - Service Center
Fast and efficient Love the shuttle services. I can get my car taken care of and still make it to work on time. Also nice to have a fresh cup of coffee for my ride. The Love the shuttle services. I can get my car taken care of and still make it to work on time. Also nice to have a fresh cup of coffee for my ride. The service was completed quickly and efficiently. Andres was friendly and straight forward, handling everything as soon as I dropped my car off. More
Consistently excellent Everything works smoothly every time I take my car in for service. Personnel are courteous and professional. The no appointment service for oil and ro Everything works smoothly every time I take my car in for service. Personnel are courteous and professional. The no appointment service for oil and routine maintenance is excellent and the wash is complimentary . More
Repair I live out of town and have a daughter in school in San Antonio. I have had two breakdowns with her older Acura and the support I get from Dale Thames I live out of town and have a daughter in school in San Antonio. I have had two breakdowns with her older Acura and the support I get from Dale Thames is outstanding. He goes above and beyond to accommodate my daughters class schedule to work in all repairs. He communicates all information to me and keeps me fully informed on the status of the repair. He is the epitome of customer service and I highly recommend Gunn Acura Service department. More
Outstanding service Javier Lozano and Joe Botello gave me outstanding service on my Acura MDX. The front end alignment and tire rotation and balance causes the car to dri Javier Lozano and Joe Botello gave me outstanding service on my Acura MDX. The front end alignment and tire rotation and balance causes the car to drive like new. More
The service you expect from Acura Quick turn (< 1 hour) for oil and transmission fluid on a holiday. Waiting area has the right amount of what you want—coffee/latte machine, fresh donu Quick turn (< 1 hour) for oil and transmission fluid on a holiday. Waiting area has the right amount of what you want—coffee/latte machine, fresh donuts/fruit, granola bars and the right amount of quiet space adjacent to the larger TV viewing area. You get what you pay for in knowledge of staff, customer service, and peace of mind knowing they won’t leave your oil pan or interior in worse shape than when it came in compared to those “quick” and “jiffy” establishments. Complimentary car wash/vacuum is nice, too. More
Customer service at its finest I purchased my vehicle 2 1/2 years ago and they only place that services my vehicle is Gunn Acura. Their customer service, their staff, the cleanlines I purchased my vehicle 2 1/2 years ago and they only place that services my vehicle is Gunn Acura. Their customer service, their staff, the cleanliness of their establishment is superb. They cater to the customer and and ensure they have a pleasant experience. That’s the way to build customer loyalty. Great job! More
Polite, Professional and Friendly Service I showed up for my 10am reservation I made online through the GUNN Acura dealership. This is our 3rd Acura in the family. Brandon greeted me and was v I showed up for my 10am reservation I made online through the GUNN Acura dealership. This is our 3rd Acura in the family. Brandon greeted me and was very polite, professional and friendly. He explained in detail the Service1A I was getting and explained how to save the most with the coupons I brought in that were emailed to me. I enjoyed the fresh coffee and munchies in the nice waiting room and my wife’s car came out shiny and clean with a detailed multi point inspection too. No problems and no worries thanks to GUNN! More
Fantastic Absolutely satisfied with my experience at Gunn Acura , y’all solved my issues within a matter of hours and didn’t charge me an arm and a leg . I’d de Absolutely satisfied with my experience at Gunn Acura , y’all solved my issues within a matter of hours and didn’t charge me an arm and a leg . I’d definitely come back and recommend this dealership . Thank you Dale ! More
Acura Service Superb service and attention to detail as always.I have been an Acura owner since 2005 and I have been consistently pleased with the service provided Superb service and attention to detail as always.I have been an Acura owner since 2005 and I have been consistently pleased with the service provided at all Acura dealerships. However, the extent of my experience has been with Gunn Acura and I am always completed satisfied. More
Service I always have a very positive experience when my car is serviced at Acura. Brandon was great and came in during the inspection to tell me there were a I always have a very positive experience when my car is serviced at Acura. Brandon was great and came in during the inspection to tell me there were a couple of filters that was dirty that I had replaced. I really appreciate the attention the service technicians provides. More