Gunn Acura - Service Center

Excellent Service! From start to finish I received excellent service at Gunn Acura. Jake helped tremendously on the phone and guided me through all the what if’s on my d From start to finish I received excellent service at Gunn Acura. Jake helped tremendously on the phone and guided me through all the what if’s on my dead battery. He set it up so that upon arrival I had a seamless experience with great service by Brandon and the service department. It doesn’t get better than this when you’re needing help with your car! More

Service Kelly was awesome. Even though she wasn't supposed to help me she did and answered all my questions since i was first in line. Kelly was awesome. Even though she wasn't supposed to help me she did and answered all my questions since i was first in line. More

Good Service I was received courteously and promptly and was given the attention I needed to begin my auto service. Garrett Guttierez was professional and knowled I was received courteously and promptly and was given the attention I needed to begin my auto service. Garrett Guttierez was professional and knowledgeable. Service was done well and within the planned time. More

Great customer service Had AC problems and front end issues. All were diagnosed quickly. Worked options as troubleshooting developed. Delivered on time and reduce cost due Had AC problems and front end issues. All were diagnosed quickly. Worked options as troubleshooting developed. Delivered on time and reduce cost due to great recommendations. Dale is the man. More

Professional service Excellent customer service all the time & superb customer waiting facilities. Courteous tech service advisor & friendly sales personal. Clean sales ro Excellent customer service all the time & superb customer waiting facilities. Courteous tech service advisor & friendly sales personal. Clean sales room area, including clean rest rooms More

My 2012 TSX Ive been using GunnAcura service since 20013. I love their service and recommendation to avoid future problems. Yesterday 10/23 I changed oil and filt Ive been using GunnAcura service since 20013. I love their service and recommendation to avoid future problems. Yesterday 10/23 I changed oil and filter for my car, my advisor was Garrett Gutierrez and really I was happy to have him because he showed me parts need to be replaced how my part looks and how the new part looks I love it because now I’m convinced, I need to change this part, normally as I know dealers go by maintenance book but u don’t have to change it, he recommended headlight restoration and he found they were under warranty so he did them for free. In addition, Garrett gave me 4 times update and time maintenance done I like that. Finally thank you GunnAcura service for having those helpful advisors especially Garrett Gutierrez, ty for your help and your recommendations.. More

I love my Gunn Acura! I purchased my Acura 8 years ago! First, I have loved my car! It is the best vehicle I have ever owned! It is comfortable, very fuel efficient, and I purchased my Acura 8 years ago! First, I have loved my car! It is the best vehicle I have ever owned! It is comfortable, very fuel efficient, and very sporty looking. Even though it is an older car, I still get compliments on it! I will always own an Acura! I feel the service department is outstanding! I get coupons on the mail for services. I get informed of what needs to be done without the pressure of having to address it on the spot. The managers are efficient and very communicative! I thought when my warranty expired I would go to another place for oil changes, but refuse to go anywhere else with the quality service I get! Thank you Gunn Acura for making owning a quality vehicle effortless!! More

Dealership Dale and jack were wonderful explaining the car problems and customer service. But the Mechanics didnt a horrible job and over charged me .. I asked Dale and jack were wonderful explaining the car problems and customer service. But the Mechanics didnt a horrible job and over charged me .. I asked them to change my oil and check my Trunk because it was not working and my transmission was Hesitating also my seat was not working ... When I got my car back the oil light was still showing it needed to be serviced. So I am not to sure if oil was changed also they were going to charge me 85.00 to fix my electric seat. Which I opt out. After looking at the seat the only problem was a small sock was stuck by it ...it took me 2 seconds to remove ... also they charged me to upgrade my transmission and flush out the fluid for 400.00 . Transmission is still running the same ... More

On time Took my RDX in for scheduled maintenance and got excellent, on time service. Also noted alignment issue I was concerned about, which explained steerin Took my RDX in for scheduled maintenance and got excellent, on time service. Also noted alignment issue I was concerned about, which explained steering wheel resistance I had been feeling in braking. Good job! More

Maintenance Stop by to have oil changed. Had received a promotional coupon for a discounted oil change. Called up to see if I needed to schedule an appointment, Stop by to have oil changed. Had received a promotional coupon for a discounted oil change. Called up to see if I needed to schedule an appointment, but was told I did not need to. I showed up and my car was told my car would be serviced in less than an hour and there was a complementary wash and vacuum service. I waited inside the service lounge where complementary snacks, coffee and sodas were available. My car was ready in less than a hour More