Gunn Acura - Service Center

Oil change and tire rotation Fast and efficient service. I know they will take good care of my car and me. Also found a recall and fixed that saving me another trip. Pleasant wa Fast and efficient service. I know they will take good care of my car and me. Also found a recall and fixed that saving me another trip. Pleasant waiting area and very nice personnel! More

Routine maintenance Everyone in the Gunn Acura service department was outstanding. Brandon Saenz was the service manager that took care of me. They performed the requir Everyone in the Gunn Acura service department was outstanding. Brandon Saenz was the service manager that took care of me. They performed the required maintenance as discussed and informed me of other recommended maintenance items. I’m very pleased with the service I was provided. More

Service As always, this dealership provides excellent service with a smile. I take my vehicle here for all service and am never disappointed! Thank you for y As always, this dealership provides excellent service with a smile. I take my vehicle here for all service and am never disappointed! Thank you for your friendly, prompt service! More

Service Department st Gunn Acura Gunn Acura Service Department has always been on point overall with me ! I may not always wanna here what they determine but They are always very cou Gunn Acura Service Department has always been on point overall with me ! I may not always wanna here what they determine but They are always very courteous and professional in their delivery of information to me! I buy my Acura's from Gunn Acura as well My Awesome New car Salesman Name is Andrew "D"Souza And My My Service Advisor is Dale Thomas. Dale is Such A Gentleman always A big smile , Very Professional, always kind & very courteous He makes me know I am a valued customer , Dale always dressed business appropriate! And let me not leave out Matt the New Car sales Manager, Matt Bousson is so genuinely awesome he has great character and is a huge asset to the Gunn Brand story in my opinion These Gentleman combined keep My husband and I returning back to this gunn Acura dealership even as we have moved across the states being A US Navy family! So kudos keep up The Hardwork "Stay Customer Focused, & Service Driven " Very Respecfully, Mr & Mrs. Leonard (2018 Acura TLX) More

Oil change The staff as usual was very helpful & courteous. We have purchase 5 vehicles from Gunn Acura & are very pleased with our Acura’s. The service was grea The staff as usual was very helpful & courteous. We have purchase 5 vehicles from Gunn Acura & are very pleased with our Acura’s. The service was great. More

Service department The appointment initially started off not so good, I called to make a appointment a week prior to the scheduled date. An employee at the dealership en The appointment initially started off not so good, I called to make a appointment a week prior to the scheduled date. An employee at the dealership ensured me that I would have a loaner car. To my surprise at the appointment there was no loaner car to lend me. I had to call to rearrange my work schedule due to the lack of a vehicle that day. The service tech Javier secures me a shuttle to my place of residence fairly quick to remedy the situation. After about $450 in service work on my vehicle the the problem is still there. The same service tech Javier followed up with me and I informed him that the problem with the car still remains. He admittedly apologized and book me a appointment to have the vehicle looked at again. He also informed me that he would secure a loner vehicle for me. More

A1 and pre-road trip maintenance. Mr. Fernandez always provides outstanding service - detailed explanation is to my level of understanding - professional demeanor, attitude - exudes be Mr. Fernandez always provides outstanding service - detailed explanation is to my level of understanding - professional demeanor, attitude - exudes belief in quality of product, service leaves me feeling safe and confident. More

oil change Our car notified us that we needed the A-1 service. Which is an oil change and a multi-point inspection. We also needed the windshield washer cap and Our car notified us that we needed the A-1 service. Which is an oil change and a multi-point inspection. We also needed the windshield washer cap and wipers replaced. Our service advisor forgot both on 15 Jan 2019. I was able to catch the windshield wiper cap and got that replaced. However the windshield wipers we didn't realize until it started raining on the way home and it was still streaking. So unfortunately my wife is having to go up there again today to get the wiper inserts replaced. That is an Acura specific item that we cannot purchase aftermarket. Garrett is off today but the service advisor Jack did say they will take care of that in the drive through with my wife when she arrives around 10:45am 16 Jan 2019. So hopefully she's not having to sit for a couple of hours especially when I set up the initial appointment two weeks ago with a loner car. update. Service advisor Jack and service manager Philip replace both front and rear windshield wipers in the service Lane drive-thru at no cost my wife said it was extremely fast. They also apologize for the inconvenience and us having to drive back. We are happy campers More

Accurate and efficient assessment This was a definite unexpected and major repairs. Javier helped me look at my options and empowered me in my decision making. Fair and I trust the wor This was a definite unexpected and major repairs. Javier helped me look at my options and empowered me in my decision making. Fair and I trust the work. More