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Gunn Acura - Service Center

San Antonio, TX

4.8
632 Reviews

632 Reviews of Gunn Acura - Service Center

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March 20, 2019

Quick and superior service! I had to get my vehicle serviced for an unusual fix. Javier in service was prompt and clear with my services. I arrived and Lynch loaner was ready he More

by Rflores08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 20, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 16, 2019

Great experiences Did only one what I asked. Gave recommendations and wasnt pushy. Trust them recommending only jobs that are needed. Only Acura dealership I trust in S More

by Jstille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 19, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 16, 2019

Very helpful Javier Lozano was efficient, knowledgeable and cordial He provided great service with a smile and was patient, generous with his time and demonstrated More

by Ybanez, gloria46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 19, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 10, 2019

Excellent customer service Very Professional with clear communication skills. Took the time to explain each of the findings & recommendations, very knowledge and pro active. Ver More

by Pat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz
Mar 11, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 09, 2019

Make you feel welcomed and appreciated I use Gunn Acura for routine maintenance, service is gracious, the employees always make it a point to acknowledge you, the reports are super detailed More

by 96_teck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo, Alan
Mar 11, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 08, 2019

Great customer service I took my Acura to gun dealer for a service.the service advisor was amazing and super helpful . Very polite and a good listener with great attitude an More

by Gunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 08, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 07, 2019

Recall TSX The service was great and time flew by. I really like this hat my car was washed and clean when I left the dealership. Go Gunn More

by Joabeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 08, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 28, 2019

Great place to buy your next car.. Excellent Service, Great Staff and wonderful attention to detail. I was worry free for the extent of my service.. Great Job Guys! and I'll be b More

by ILX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 01, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 28, 2019

Great service! Had our MDX in for a bearingnissue and got some routine maintenance done also. Javier, our service advisor, kept us well informed and always responded More

by Kking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 01, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 22, 2019

Quick service Got off of work at 7am and I had to wait for my vehicle. I was worried the service would take long but My vehicle was ready as promised. I was pleased More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo
Feb 22, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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