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Gunn Acura - Service Center

San Antonio, TX

4.8
632 Reviews

632 Reviews of Gunn Acura - Service Center

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May 10, 2019

Very convenient Gunn Acura made it easy with no hassle at all - awesome crew , the crew took care of the needs of my Acura in a timely matter. More

by Bree23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mansell
May 13, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 04, 2019

Excellent Service Did all that could be expected. Javier went above and beyond the call of duty. He did all that could be asked to fix the problem. More

by WG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 07, 2019 -

Gunn Acura responded

Thank you! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 04, 2019

Fast, simple, affordable. Brandon immediately walked up to my car as I drove up to the service area. He was quick a proficient with my information and walked me and my son to t More

by Gilbert1771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz
May 07, 2019 -

Gunn Acura responded

Thanks for letting us know, Gilbert. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 03, 2019

Awesome Service I took my MDX In for a recall I was greeted with Respect & Great Leadership very nice front line Associates took my concerns very seriously and in a t More

by Slim1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz
May 03, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 02, 2019

Fast n courteous. Brandon at the service department took care of the problem with my navigation screen and adjusted the uneven height of the hood on my RDX. Pleased it More

by L Cosper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 02, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 01, 2019

Brandon from service department was excellent, well mannered & very professional. His Customer service was greatly appreciated. If I go back, I would ask for More

by Tlx2016.SAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 02, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

April 29, 2019

Great experience Javier Zavala exceeded expectation and he was kind! Thank you for a wonderful experience. Would highly recommend Gunn Acura to my friends family and More

by Rocking Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 25, 2019

Oil & Filter Change Mr. Fernandez was very attentive, respectful and qualified to discuss the needs of my vehicle. I have been servicing my RL at Gunn for 9 years and wi More

by OtteJames2007RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Apr 29, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

April 24, 2019

Daughter's ILX Had to bring my daughter's car in for a recall. Dale in service was outstanding! He was on top of everything whenever I checked on her car. The servi More

by Acura Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Apr 25, 2019 -

Gunn Acura responded

Thank you! We’re glad Dale could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 24, 2019

MDX service and recall I wish the dealership would automatically apply discounts that are currently available. I received coupons in the mail but didn’t have them at the tim More

by Trathweg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 25, 2019 -

Gunn Acura responded

Thanks for letting us know. We will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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