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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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January 12, 2024

Professional, knowledgeable, friendly, efficient, and helpful associates. High standards. Excellent work. Clean facilities. Have recommended Gunn Acura to numerous friends. More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT, the Service Drive Manager
Jan 15, 2024 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 12, 2024

Always professional, always kind and good quality service 10 stars and I will keep doing business with this dealership More

by Jeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man in the service department they help me with my oil change I forgot his name
Jan 16, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

January 06, 2024

Service levels for me at Gunn have ALWAYS been top notch! This time included and that's why I come back. More

by steveb78249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Jan 15, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

December 01, 2023

So happy to have my car serviced at Gunn Acura. Our service advisor, Carla, is always pleasant, professional and honest. I highly recommend this dealership for both purchasing and servicing your ve More

by samolina07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla in Servicing department
Dec 21, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

November 13, 2023

First time visiting Gunn Acura service department and I’m super happy with the experience. Ms Carla Rae Greeted me super respectful and went over what’s going to be done to my car. More

by jadjb1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Carla Rae at Service Department
Nov 15, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

November 12, 2023

Excellent service. The maintenance staff are very friendly and keep me updated on the status of service on my Acura. A great and dependable team to work with. More

by sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas at service department
Nov 15, 2023 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

November 04, 2023

Simple, straight forward, polite, professional, clean. I appreciate the level of detail offered so I can easily make a decision at my pace regarding additional services recommended. More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
Nov 08, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

October 25, 2023

Regularly scheduled maintenance was performed timely as agreed. An additional tire problem was discovered and handled with expediency… More

by ram-perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan
Oct 26, 2023 -

Gunn Acura responded

Thank you of your feedback! We are happy to help you anytime!

October 23, 2023

Andrea was awesome! She helped out tremendously and answered all my questions. 5 stars across the board. More

by Nsreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Ricke
Oct 25, 2023 -

Gunn Acura responded

Thanks so much! Hope to see you again soon.

October 21, 2023

Gregory was very professional and I am very satisfied with the excellent service that he provided. More

by diana.guerra21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Gunn Acura responded

Thanks so much! Hope to see you again soon.

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