Gunn Acura - Service Center

Sales and service Very professional. Recommend anyone to buy a car or get their car serviced there. Have been following their service recommendations and did not have a Very professional. Recommend anyone to buy a car or get their car serviced there. Have been following their service recommendations and did not have any problems as a result so far. More

Recall Repairs and Service I had a great experience getting my car serviced. Garrett took my car right away and had it washed and ready for me when I returned.! I had a great experience getting my car serviced. Garrett took my car right away and had it washed and ready for me when I returned.! More

Routine Oil/Filter change, tire rotation & wheel alignment Great service, knowledgeable staff, outstanding dealership. Garrett, Phillip & Ali are outstanding employees.waiting areas are neat, clean, stocked wi Great service, knowledgeable staff, outstanding dealership. Garrett, Phillip & Ali are outstanding employees.waiting areas are neat, clean, stocked with drinks & snacks & appreciated by the customers. More

Recall notice Acura always washes and vacuums car this time around no vacuum. Don’t know why they didn’t seem to be busy and they kept my car from 12 to 5:30 so th Acura always washes and vacuums car this time around no vacuum. Don’t know why they didn’t seem to be busy and they kept my car from 12 to 5:30 so they had plenty of time More

My Car Died But Gunn Acura Resurrected Her Tuesday morning my car started vibrating before my computer system started talking to me or any of the warning lights started flashing. It was 0645 an Tuesday morning my car started vibrating before my computer system started talking to me or any of the warning lights started flashing. It was 0645 and I needed to get my son to school and me to work; I called Gunn Acura, spoke to Javier Lozano in the servicing department and he sprang into action. He got me an appointment on the same day even though they were at max capacity for the day with other appointments. While I didn’t get an answer until the following day, I wasn’t upset because I already knew how packed they were servicing other vehicles. Would I recommend anyone to Gunn Acura? Yes I would. Go see Javier Lozano because he helped this stressed out Mama in her time of need. More

On Time Got there a few minutes before my service appointment. Service Technician was at my door as soon as I placed the car in park. Got my car back within t Got there a few minutes before my service appointment. Service Technician was at my door as soon as I placed the car in park. Got my car back within the hour. 👍🏽 Tech didn’t attach business card to receipt. More

RDX Service Dale Thames, the service person that was responsible for the servicing of our RDX did an excellent job in communicating with me on the status of the s Dale Thames, the service person that was responsible for the servicing of our RDX did an excellent job in communicating with me on the status of the service, what was being done to the car, and additional items identified for supplemental service. He was one of the best service people that I have dealt with at a service center. Nicely done Dale. More

no Appointment My battery died and I show up The dealership without an appointment. I was quickly taken care of. No problem. It was replace because it was still My battery died and I show up The dealership without an appointment. I was quickly taken care of. No problem. It was replace because it was still under warranty. No only that but my car was near due an A1 service; so that was also done. More

Routine work with some added re-work Went in for an oil change and wiper blade replacements. Because it was time for other service, also added an alignment and other 60000 mile maintenanc Went in for an oil change and wiper blade replacements. Because it was time for other service, also added an alignment and other 60000 mile maintenance. The following day, I noticed that the steering wheel was not aligned (this happened the last time my car was aligned there). I called on Monday, spoke to Garrett and brought the car in @10 am. Upon evaluation, I was asked about having hit a bump causing a misalignment. I had not. The car was adjusted and I went on my way. Overall happy w/ the service and service advisor. More

My service advisor was excellent Went in for my oil change tire rotation . Received prompt professional service . Always a pleasure to go to Gunn. I feel confident my vehicle has been Went in for my oil change tire rotation . Received prompt professional service . Always a pleasure to go to Gunn. I feel confident my vehicle has been properly serviced More