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Gunn Acura - Service Center

San Antonio, TX

4.8
629 Reviews

629 Reviews of Gunn Acura - Service Center

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July 11, 2019

Maintenance Garrett was great. Very professional and knowledgeable. He took the time to explain the status on my car and kept me updated with the progress. More

by Acura RDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Jul 12, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 10, 2019

Great consistent customer service This is my 4th ACURA and throughout this more than 20 years I have received consistent, excellent auto maintenance and customer service. Service pe More

by ACURA-Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 12, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 06, 2019

Great experience Excellent service, the service department is always very accommodating and prompt with their estimate of when your vehicle would be ready. The service More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 09, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 04, 2019

Everything worked as promised Gunn Acura service was expecting me. I was provided with a wonderful loaner car. I was kept updated with the progress of the repairs and my car as rea More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Saenz
Jul 09, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 03, 2019

Great Service Was seen right away, Giancarlo was very helpful and explained everything in detail me. They even washed my vehicle very well. Very reasonable price oi More

by MR2203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo
Jul 03, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 29, 2019

Excellent service and customer services is the vez The service provided is excellent, customer service provided by Mr Javier Lozano always is above and beyond. He and his team are making sure their cus More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 01, 2019 -

Gunn Acura responded

Thanks, Tanya! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 16, 2019

Nice waiting room It didn’t take long for me to speak with the service person. Chris Cotton-Express was professional and polite. He wasn’t pushy with the up-sell and I More

by AcuraMDX1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cotton-Express
Jun 17, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 13, 2019

Fast and friendly Javier in the Service Dept is excellent. He put in the extra effort to get everything done on our RDX and worked to get it all done the same day. We p More

by MrV92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jun 14, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 13, 2019

Great Customer Service = Happy Customer First I want to thank Javier for his continuous support on my vehicle. Javier has always been helpful and honest on what priorities would benefit the More

by Cyndy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jun 13, 2019 -

Gunn Acura responded

Thank you, Cyndy! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

June 13, 2019

Service Gunn Acura repaired my car (screw in tire) on an emergency basis, for which I was grateful. Giancarlo was very friendly and took care of me as quickl More

by Johnnyyank1863
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo
Jun 14, 2019 -

Gunn Acura responded

Thanks for letting us know, Steven. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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