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Gunn Acura - Service Center

San Antonio, TX

4.8
629 Reviews

629 Reviews of Gunn Acura - Service Center

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July 24, 2019

Great service; outstanding customer experience Javier is an outstanding professional and knows his job well. Customer satisfaction is certainly his top priority. My car is always serviced correct More

by MickyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 25, 2019 -

Gunn Acura responded

Thank you, Micky! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

July 23, 2019

Great Service!! Great service staff very nice.Service was done in timely manner. I will be taking my car there every time I need service done to it . More

by Acura Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara in service
Jul 25, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 23, 2019

Gunn Acura Service Giancarlo Fernandez and the service team quickly and courteously took care of the service routine on my MDX. Will continue to use them in the future. More

by Max850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Jul 25, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 20, 2019

Oil Service took too long I rated the experience average because the oil change took longer and was told they had trouble finding my vehicle. I was very confused by that respon More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service advisors name i think it was Javier but not certain.
Jul 22, 2019 -

Gunn Acura responded

Thanks for letting us know. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

July 19, 2019

Great Service Team Great service department. Professional, quality assistance, and timely turnaround. Always a pleasure when service is required. Special thanks to G More

by MarkH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo
Jul 22, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 18, 2019

Always great service with a smile I’ve owned 4 different acura vehicles over the last 30 years. Great cars, Great sales experience and the best service. I’m a confirmed Acura owner. Wo More

by tuneces01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano, Steven Boswell
Jul 22, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 18, 2019

Biannual checkup I have a wonderful Acura station wagon which I never want to give up Gunn Acura has does a wonderful job of keeping it up to par Many thanks More

by Nancy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Juarez, Will Chaudhry, Nicholas Black, Erik Schwartz
Jul 22, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

July 16, 2019

A1 Service Thank you Garrett for taking care of my MDX needs by letting me know of the technicians findings to have other services performed aside the A1 service More

by TexasGolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Jul 17, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

July 15, 2019

A/C issue They were great even fit me in short notice, coming from a out of town location. They took a tech off a longer job to diagnose my air conditioning iss More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale in service dept.
Jul 17, 2019 -

Gunn Acura responded

Thank you so much, Kyle! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 11, 2019

Great experience Giancarlo Fernandez was my service advisor and he was outstanding! He provided great customer service and that made it a great experience!!! I will b More

by Fmora43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Jul 12, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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