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Gunn Acura - Service Center

San Antonio, TX

4.8
628 Reviews

628 Reviews of Gunn Acura - Service Center

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August 06, 2019

Great Service Great service department at this dealership, the text messages during the process allowed me to plan my day and no stress. I recommend it highly More

by Andy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Segner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Lozano
Aug 14, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

August 04, 2019

Always great service I’ve been coming here for a little over 3 years and my experience has always been great. They are always very informative and helpful. Glad to be pa More

by gunn4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla in service
Aug 05, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 03, 2019

Great service Quick service and great people. Miss Carla was so courteous. I love when I get my car back sparkly clean and vacuumed. Love this service. More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 05, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 02, 2019

Top Quality Product and Customer Service Consistently a problem-solving and supportive dealership to make sure my auto is good to go! Relationship-building is a top goal and highly appreciate More

by Greene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cotton - Service Associate
Aug 05, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 31, 2019

Efficient, very helpful Brandon was very helpful with giving me updates on my vehicle and answered questions as they came up. He even gave me a discount! Definitely recommend More

by Huyen98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 05, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 27, 2019

Javier Lozano Javier was professional, friendly, and strives to deliver great customer service.. Javier exceeded my expectations in all areas regarding my 2016 Acu More

by Omegus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 29, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 27, 2019

High quality service from waiting room amenities to shuttle ride back and forth to my home. In addition, the warranty repairs seem to have solved the transmission problem More

by Dave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Jul 31, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 26, 2019

Great experience!! I brought my TLX in for routine maintenance. I was promptly greeted by Garret, he explained the details and price of the service and had my car washed More

by John E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret
Jul 29, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 24, 2019

Love Gunn Acura and staff, great experience overall! 5 out of 5 stars go to my service rep Dale. He oversaw the maintenance, diagnostics and repair of my vehicle. He was kind and patient in our text comm More

by jmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Jul 25, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 24, 2019

Great service; outstanding customer experience Javier is an outstanding professional and knows his job well. Customer satisfaction is certainly his top priority. My car is always serviced correct More

by MickyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 25, 2019 -

Gunn Acura responded

Thank you, Micky! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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